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StarHub Maintains Competitive Edge With Common IT Service Framework

As a leader in Singapore's competitive telecommunications industry, StarHub strives to outdo its competitors by providing premium yet affordable services with innovative and useful features - a key aspect of its strategy to build the StarHub brand. The company needed faster time-to-market for new product rollouts through its distribution channel....

Tags: Information Technology, Starhub, Competitive Edge LLC., Telephony, Branding, Leadership, Strategy, Telecom & Utilities, Telecommunications, Networking, Marketing, Management

Case studies 2009-07-01

BEA Systems Case Study: StarHub

StarHub is Singapore's second largest info-communication company and the sole operator delivering a full range of information, communications and entertainment services over fixed, cable, mobile and Internet platforms. StarHub needed to accelerate time-to-market for its new products and simplify service activation, as well as automate and streamline manual, paper-based processes....

Tags: BEA Systems Inc., Starhub, Common Service Framework, Strategy, Service-Oriented Architecture (SOA), Operational Planning, Advertising & Promotion, Business Process Automation, Enterprise Software, Management, Web Services, Software, Business Operations, Marketing, It Operations

Case studies 2007-03-01

MPlus 0.0.1 (Windows)

Recieve your messages as SMS and Auto-reply when you are away from your computer! It works with your existing MSN/Windows Messenger. Currently only for users in Singapore on the Starhub and M1 network. We are trying to fix bugs for Singtel SMS system. This plugin is NOT officially recognised by...

Tags: SingTel, Starhub, Microsoft Windows, SMS, iRahul.com, Text Messaging/SMS/MMS, Telephony, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking

Software downloads 2002-05-17

StarHub Improves Customer Service Index Trend With BMC Remedy AR System

StarHub identified two areas of improvement to ensure operational effectiveness: tracking and resolution of customer requests, and the management of network change resulting from those requests. StarHub chose BMC Remedy Action Request System to improve its operational efficiency. This benefited the company with enhanced trouble-ticketing and network change management activities,...

Tags: BMC Software Inc., Customer Service, Starhub, Remedy Corp., Change Management, It Management, Tools & Techniques, Management, It service Management

Case studies

Additional Resources

Comcast, Cox block BitTorrent 24/7

Comcast and Cox are blocking BitTorrent traffic, regardless of the time of day or day of the week, students from the Max Planck Institute for Software Systems report. And despite suggestions that BitTorrent blocking is widespread across ISPs, the Institute's Glasnost test found that the two cable...

Tags: BitTorrent, Comcast Corp., Internet Service Provider, Internet Service Providers (ISPs), Internet, Richard Koman

Blog posts 2008-05-15

Realtek network driver silently corrupts data

Realtek network driver silently corrupts datathanksThat clears up a couple of blue screen mysteries that went away after changing a NIC.Not just the driverGeorge, TCP/IP is [b]supposed[/b] to be robust in cases like this -- bitflips lower in the stack [b]should[/b] be caught at the datagram level.If a driver error...

Tags: Cyberthreats, Operating systems, SECURITY, NIC Driver, network, WHQL, virus, operating system

Discussion threads 2007-07-29

Lowering TCO and Enhancing Information Security With Symantec Solutions

StarHub is leveraging security and availability solutions from Symantec to realize tangible business value. The infocommunications company standardized its data center software infrastructure on Symantec Data Center Foundation software, producing results that include a 20 percent lower data center TCO. Symantec security solutions, which include Symantec Managed Security Services, Symantec...

Tags: Information Security, Symantec Corp., TCO, Data Centers, Security, Storage, Hardware, Data Management

Case studies 2007-05-18

If Skype 3.1 bugs you, consider installing Skype for Business. Here's why

If Skype 3.1 bugs you, consider installing Skype for Business. Here's whyHow about trying Pfingo?http://medotblog.blogspot.com/2007/04/pfingo-new-voip-suite-from-singapore.htmlSingapore mobile operator Starhub last week unveiled a new mobile Internet service suite called Pfingo (Phone, Finger, INternet, on the GO) which promises to integrate internet calls, email and online chat into a single application on...

Tags: INTERNET, Advertising & Promotion, Skype Technologies S.A., Skype 3.1

Discussion threads 2007-04-06