standard life

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Serious IT governance issues at UK Revenue & Customs (HMRC)

HM Revenue & Customs HMRC continues to face multiple IT-related security, procurement, and systems issues. These problems raise serious doubts about the agency's IT governance and management. Most recently, HMRC lost a CD containing personal information and pension data for 15,000 clients of UK insurer Standard Life....

Tags: Revenue, Payment, IT Governance, Information Technology, Disc, U.K., Electronic Data Systems Corp., HMRC, Standard Life, Operational Accounting, Finance, Michael Krigsman

Blog posts 2007-11-06

Standard Life Delivers Improved Service With IBM

Providers such as Standard Life Assurance Company, one of Europe's largest life and pensions companies, must respond to Independent Financial Advisors IFAs requests faster and more efficiently while also reducing costs. To handle IFA inquiries, Standard Life had a network of 40 local branches relying on Private Branch Exchange telephony...

Tags: Network, PBX, IBM Corp., Standard Life, Telephony, VOIP, Networking, Telecommunications

Case studies

Standard Life Enhances Customer Service, Reduces Costs, and Improves Competitiveness With Advanced Technologies

The Standard Life Assurance Company Standard Life was established in Edinburgh in 1825 and is Europe's largest mutual life assurance company. Standard Life's network of 40 local branches relied on Private Branch eXchange PBX telephony. With this outdated technology the company faced a critical decision: update the existing PBX structure...

Tags: Customer Service, Network, PBX, Cisco Systems Inc., Standard Life, Telephony, VOIP, Networking, Telecommunications

Case studies

Standard Life Improves Information Sharing While Cutting Application Development Time by 70%

With more than 7 million customers worldwide, Standard Life manages global assets of US$188 billion (GBP108 billion) from its Edinburgh headquarters. The company's new contact and diary management tool replaces a large number of individual and departmental contact lists that used to be held in Lotus Notes, Word documents, Excel...

Tags: Application Development, Oracle Corp., Contact Management, Standard Life, Databases, Microsoft Office, Enterprise Software, Software, Data Management, Office Suites

Case studies

Additional Resources

Geek Sheet: A Tweaker's Guide to Solid State Drives (SSDs) and Linux

Is 20th century conventional Winchester multi-platter, multi-head random-access disk technology too quaint for you? Want to run your PC or server on storage devices that consume far less energy than the traditional alternatives? Want a portable or mobile storage unit that will never fail due to G-forces or "crashing?". Looking...

Tags: Linux, Disk, File System, Solid State Disk, Mandrake, Jason Perlow

Blog posts 2008-07-25

MobileTechRoundup show #141, jkOnTheRun is aquired, Sony Reader, battery life, and more

I had a good time recording MobileTechRoundup show #141 with the two newest members of the Giga Om Media group, James Kendrick and Kevin Tofel. Don't worry listeners and readers, you will still get the same content from those two and from me here on the podcast for the foreseeable...

Tags: MobileTechRoundup, Sony Corp., Battery, Sony Reader, Kevin, Podcasts, Internet, Matthew Miller

Blog posts 2008-07-25

Cool Tools - Slingpage extends stickies and sharing to Firefox users

Slingpage, which announced its social browsing extension for Internet Explorer last month, will introduce an equally feature-rich version of its service to Mozilla Firefox users next week. Slingpage offers a way for Web surfers to find information about favorite topics via "Slingcast" feeds as well as create...

Tags: Monitor, Mozilla Firefox, Note, Tool, Slingpage, Web Browsers, Monitors & Displays, Internet, Hardware, Components, Jennifer Leggio

Blog posts 2008-07-25

Rumor Mill: iPhone to get copy, paste and better navi in firmware 2.1

The most exciting thing around the watercooler today is the rumor that Apple has seeded iPhone firmware 2.1 to developers. MacNN sources tell them that they've found references to cut, copy and paste in the Localizable.strings entry under English.lproj. Woot! According to the story the...

Tags: Apple iPhone, Radio, Apple Inc., Firmware, Advertising & Promotion, Marketing, Jason D. O\'Grady

Blog posts 2008-07-25

How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability

The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...

Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev

Blog posts 2008-07-25

10 essential gadgets for students

I chose these from personal experience, but also from asking many friends from around the world who are involved in technology and study at the same time. Some gadgets come with a recommendation, whereas others don't; things like laptops and cell phones can't be selected for everybody, it'd be ridiculous...

Tags: Headphone, Phone, Cell Phone, Laptop Computer, Lecture, Notebooks, Telecom & Utilities, Hardware, Notebooks & Tablets, Zack Whittaker

Blog posts 2008-07-25

Escapee 'Spam King' dead in apparent murder-suicide

Escapee 'Spam King' dead in apparent murder-suicideGood riddance to bad rubbish.Too bad he took others with him.Escapee 'Spam King' dead in apparent murder-suicideThis is very sad. There was no reason for him to take other people's lives.Much sadder then you think. Much SadderAs an avid computer enthusiast, owning...

Tags: INTERNET, apparent murder-suicide, Escapee, murder-suicide, Spam King

Discussion threads 2008-07-24

Google Digg = ?

Google Digg = ?My suggestionGoogligg!! Isn't it obvious?Well, you can stick "Micro" on the front of about anything, but, Googlejust does not work so well. Just like YouTube, Google will leave the Digg name intact and keep it separate, and only look for innovative ways to incorporate advertising."Gigglywankers"Digg...

Tags: Digg, Google Inc.

Discussion threads 2008-07-24

Vista: Whose 'reality' do you believe?

Vista: Whose 'reality' do you believe?Microsoft Search sucks.Now they are hijacking your PC to gain search share. Vista, XP, and anything else Microsoft is leaving this organization at every chance.RE: Vista: Whose 'reality' do you believe?This studies almost alway fail to note that XP's business penetration was no better after...

Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows Vista, Microsoft Corp., Forrest

Discussion threads 2008-07-24

Ballmer seeks to justify Microsoft's bottomless-pit online spending

Ballmer seeks to justify Microsoft's bottomless-pit online spendingBallmer Justifies Bottomless PitIt's called his STOMACH.Where is the return on these investments?They are no closer to competing with Google than before Ballmer started this spending spree. When people think "search" they think Google. It's that simple. No one thinks Yahoo or...

Tags: Financial accounting, Microsoft Corp., Steve Ballmer, 3M Co.

Discussion threads 2008-07-24

Is open source hurt by piracy?

Is open source hurt by piracy?Only hurts Open Source if proprietary is seen as "better"Sounds like what you are saying is for example, that the competition in the office suite space is Open Office Vs MS Office Vs pirated MS Office. Those willing to pirate see both Open Office...

Tags: Operating systems, open source, piracy, OpenOffice, Microsoft Office, Microsoft Corp., Linux, software

Discussion threads 2008-07-24

Mossberg: MobileMe Is Far Too Flawed To Be Reliable

Mossberg: MobileMe Is Far Too Flawed To Be ReliableWow, you know it is bad when...You know it is bad when one of your most fervent fanboys tells you to stay away from an Apple service![i]The planned iDisk File Sharing featured was delayed[/i]More vaporware from Apple. Sounds like once again, they've...

Tags: Desktops, Groupware, MobileMe, Mossberg

Discussion threads 2008-07-24

Apple's coming notebook transition

Apple is readying a major product transition. We know because they told us so. In the quarterly financial crime call chief financial Officer Peter Oppenheimer referred several times to a "...future product transition which I can't discuss today". That was interesting for two reasons. First, the...

Tags: Notebook, Apple Macintosh, Apple Inc., Blu-ray, Product Transition, Portable Growth, Desktops, Hardware, Robin Harris

Blog posts 2008-07-24

Google creates a new market and wreaks havoc on another

When they first announced it, I was certain Knol was simply a way for Google steal some of the attention away from Wikia search -- and I'm still sure that's what was actually happening. Google doesn't normally pre-announce applications months in advance. After a long wait, Google finally...

Tags: Google Inc., Wikipedia, Knol, Wiki, Online Communications, Garett Rogers

Blog posts 2008-07-24

Students: the broadband troubleshooter

Student? Moved out of halls? Ready to move into your new student digs? Heads up. Following on from my series of harrowing entries regarding my broadband trouble, it's about time I sat you down and explained a few things about ISP's, phone lines, telecoms...

Tags: Tenant, Phone, Broadband, Phone Line, Internet Service Provider, Tag, Internet Service Providers (ISPs), Telecom & Utilities, Telecommunications, Internet, Zack Whittaker

Blog posts 2008-07-24

2016: "You're watching the Linux Channel."

2016: "You're watching the Linux Channel."My ViewFirst, no one hates Microsoft more than I do - for both practical and ethical reasons. After dealing with Microshaft's endless parade of crap for nearly two decades, I finally abandoned my PC for a Mac. It was one of the best moves of...

Tags: UNIX, Operating systems, OPEN SOURCE, Linux

Discussion threads 2008-07-24