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- Sprint attorney at infringement trial: without our inventions, Vonage ..."could not exist"
- Testimony is under way in the patent infringement trial pitting Vonage against SprintNextel. Attorneys for SprintNextel are demanding $103 million from Vonage for what they believe is infringing use of SprintNextel technology to build its network. The particular alleged infringements relate to the way...
- Tags: Testimony, Vonage Holdings Corp., Sprint Communications, Russell Shaw
- Blog posts 2007-09-05
- IMHO: Sprint, Bush administration share some of the same faults
- That's SprintNextel CEO Gary Forsee at the right. You know the other guy.Looking at Sprint's stubborn, ideologically fueled decision to cancel more than 1,000 accounts for excessive customer support contact- and then sticking to its guns despite massive outcries from users, pundits and even public advocates:I am starting to...
- Tags: SprintNextel
- Blog posts 2007-07-11
- Consumer watchdog agency: Sprint's terminations are "outrageous treatment," and customers should be paid
- According to the chairperson and executive director of the New York State Consumer Protection Board, Sprint Nextel customers whose service is being terminated at the end of this month are not being treated fairly and should receive compensation for this "outrageous treatment" by Sprint Nextel.Sprint Nextel has informed an undisclosed...
- Tags: SprintNextel
- Blog posts 2007-07-10
- Poll: Should Sprint terminate accounts for excessive roaming?
- This post takes the form of a poll:[poll=94]
- Tags: SprintNextel
- Blog posts 2007-07-09
- BULLETIN. Sprint to me: "we won't disconnect military roamers," but no comment on other termination policies
- After contacting Sprint about multiple reports citing that nearly 200 U.S. military members with Sprint accounts received disconnect letters because of "excessive roaming," I've just received this response from SprintNextel corporate p.r.:Sprint Nextel will not discontinue service for active duty military customers because of excessive roaming. As part...
- Tags: General, SprintNextel
- Blog posts 2007-07-09
- More Sprint outrages: phone, store employees told to shoo away cancelled account appeals
- From a post on SprintUsers.com, citing an internal memo said to be for Sprint phone customer service types who are faced with overly frequent (90 or above in last six months) callers to customer service who have been notified of cancellation and are calling to appeal:Employee Actions Include:1. Do not...
- Tags: SprintNextel, News
- Blog posts 2007-07-06
- OUTRAGE: Sprint said to cancel nearly 200 military accounts for "excessive roaming"
- Things are really heating up on the SprintUser.com Forum.According to Shafted_Sprint, Sprint has been cancelling accounts due to "excessive roaming."Some 200 of these cancellations are military accounts.Uh, last time I checked, "roaming" was in the job description of a soldier.You don't have to be a fan of the Iraq War...
- Tags: SprintNextel
- Blog posts 2007-07-06
- EXCLUSIVE: That to-be-disconnected Sprint customer tells me all
- This morning I've been in email contact with Rene, the Sprint customer in Florida who was first to alert the world that Sprint had sent her a termination notice due to her excessive calling of customer "service."Here's the text of an email from Sprint to Rene, the tone of...
- Tags: News, SprintNextel
- Blog posts 2007-07-06
- Sprint, is there no limit to your stupidity?
- My colleague Marguerite Reardon's piece on Sprint sending out severance letters to customers who call their customer service lines too often doesn't surprise me.Just to bring you up to speed, the letters read:"Our records indicate that over the past year, we have received frequent calls from you regarding your...
- Tags: Predictions and Observations, SprintNextel
- Blog posts 2007-07-06
- Source VERY close to Vonage: Sprint may take small stake
- Ill name the source. Hes Dan Connor, founder and administrator of the 41,000-Member Vonage Forum.Although the Vonage Forum is totally independent of Vonage, it is important to realize that Dan has a close relationship with the company. The Forum has sent lots of new customers to Vonage over the...
- Tags: Vonage, SprintNextel, General
- Blog posts 2007-04-18
- Speculation: Vonage may sell itself to SprintNextel as soon as next week
- Thats according to one unnamed analyst paraphrased today by Light Reading reporter Raymond McConville.Articulating that scenario, McConville references the ongoing patent infringement dispute between SprintNextel and Vonage- and arguably cryptic statements by a Vonage executive that a settlement could be in the works.Referencing a recent analyst call, McConville notes that...
- Tags: Vonage, SprintNextel, General
- Blog posts 2007-04-17
- Here's why SprintNextel's CEO should be fired- NOW
- Here's why SprintNextel's CEO should be fired- NOWHow times have changedSprint was once the darling of Wall Street. All the bigshots said invest your money with them as they are the wireless company of the future. Those of us working for competing wireless companies wondered what it was that...
- Tags: Wi-Fi, WIRELESS, Sprint Communications, SprintNextel
- Discussion threads 2007-04-12
- Here's why SprintNextel's CEO should be fired- NOW
- A good backgrounder for this rant would be Sprints Big Pipe Dream, a piece that ran in TheStreet.com on Monday.Writer Scott Moritz uses terms such as "dismal" and "repeated stumbles" to set up SprintNextels 19-city, 4G wireless broadband intentions as a bright spot in contrast with what he-...
- Tags: SprintNextel, General
- Blog posts 2007-04-11
- Me to my Sprint EV-DO: You're fired
- When I first signed up for my Sprint EV-DO some eight months ago, I couldnt wait to use it. In my second month of service, there I was, blogging on the train from Portland to Seattle.But you know something? I havent needed EV-DOs flavor of broadband wirelless since then. Neither...
- Tags: General, WiFi, SprintNextel, Wi-Fi, EVDO
- Blog posts 2007-01-27
- Can this merger be consummated? Dual Sprint-Nextel phones are a start but more needs to be done
- For the year and a half since the Sprint-Nextel merger, the companies have struggled to combine disparate systems and technologies.Now, theyve made a tangible step forward.SprintNextel has just announced two phones that will function on both the Sprint and Nextel networks- Nextels iDEN and Sprints CDMA.Both are Motorola PowerSource phones.The...
- Tags: General, Products, SprintNextel, Nextel Communications Inc., Sprint Communications
- Blog posts 2007-01-18
- Coming up: Sprint EV-DO, THE major road test
- CES is done. AFT, and I dont mean the American Federation of Teachers. After significant miles underfoot, the clamor, the clang, the commotion of 140,000 Type A souls, the hours waiting for convention shuttle buses, taxis- the FRIGGIN RACKET- man am I ready for downtime.Over-stimmed. Decompression mandatory.Some would...
- Tags: General, Case Studies, SprintNextel, EVDO
- Blog posts 2007-01-11
- Why SprintNextel's COO got the boot
- Why SprintNextel's COO got the bootGary Forsee is Sabotaging NextelThis is a serious claim I am well aware. Yet there is no other excuse for what is going on behind the scenes. As an Exclusive Dealer of SprintNextel with two retail storefronts we have suffered significant post-merger problems as have...
- Tags: Sales force management, Wi-Fi, Nextel Communications Inc., Sprint Communications, SprintNextel
- Discussion threads 2006-08-28
- Why SprintNextel's COO got the boot
- SprintNextel's chief operating officer Len Lauer got the boot yesterday. The reasons he was let go amount to one overarching cause: poor execution. As the Wall Street Journal's Amol Sharmer and Shawn Young note, more than a year after Sprint's acquisition of Nextel, the consumer-centric focus of Sprint and...
- Tags: Nextel Communications Inc., Sprint Communications, SprintNextel
- Blog posts 2006-08-23
Additional Resources
- NY gov signs game bill into law
- New York State legislation that will have made it illegal to sell or rent some violent games to minors was signed was signed into law. A bill that will have made it illegal to sell or rent some violent games to minors was signed into law Tuesday by New...
- Tags: Law, Minor, Games, Personal Technology, video games, video game violence, Nintendo DS, New York, Brendan Sinclair, GameSpot
- News items 2008-07-23
- News to know: Apple, Crapware; Icahn and Yahoo; Brocade
- Notable headlines: Larry Dignan: Apple's Mac shipments surge; Lowballs on outlook; Jobs health worries Adrian Kingsley-Hughes: Apple reports record Q3 08 Does Apple need to announce a post Steve Jobs plan? Dennis Howlett: Apple chaos theory Jason O'Grady: Apple Q3 2008...
- Tags: Apple iPhone, Sony Corp., Facebook, Larry Dignan, Yahoo! Inc., Brocade Communications Systems Inc., Apple Inc., Mice, Utility Computing, 3G, Open Source, Hardware, Peripherals, Cellular Phones, Consumer Electronics, Personal Technology
- Blog posts 2008-07-22
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