spirit group

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Spirit Group Gains Business Benefits From a Single Operating View

Spirit Group is the managed division of Punch Taverns, the United Kingdom's leading pub company with over 9,200 pubs nationwide. The company wanted to consolidate the data from existing transactional systems across two newly merged organizations, and make it available via an integrated group data architecture. The challenge was to...

Tags: Oracle Corp., Benefit, Spirit Group, EDI, Supply Chain, Marketing Research, Databases, Enterprise Software, Software, Business Operations, Marketing, Data Management

Case studies

Additional Resources

Saluting SAP & Oracle Communities

This is a fascinating big enterprise week in the US, with Oracle Open World dominating downtown San Francisco and making the taxi drivers very happy, and SAP TechEd running concurrently in Phoenix. Oracle do a good job of putting Open World online and...

Tags: Oracle Corp., SAP AG, Corporate Communications, Leadership, Strategy, Marketing, Management, Oliver Marks

Blog posts 2009-10-13

Xerox buys ACS; Makes its big services bet

ASCII/xerox allianceASCII group the worlds oldest group of solution providers has teamed with xerox in print managed services in the smb spaceRE: Xerox buys ACS; Makes its big services betI work for ACS. I was a bit surprised to get this news this morning.What Makes This Deal Different Larry ?...

Tags: Document management, Outsourcing, Xerox Corp., ACS, big service

Discussion threads 2009-09-28

Palm tattles on Apple, finds itself in the hot seat instead

No one likes a tattle-tale. But there is a bit of satisfaction that comes when the tables turn on the tattler. That's what happened to Palm this week when it ratted out Apple to the USB Implementers Forum, an industry group that oversees the USB standard. Palm,...

Tags: Palm Inc., Apple Inc., Digital Music, Digital Media, Personal Technology, Consumer Electronics, Sam Diaz

Blog posts 2009-09-23

Brent Leary Expounds: The SMBs Rejoice

Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media,  is someone that I want to highlight on these pages.  Not that you need to come...

Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-09-14

Feds pour it on - Add 8 more counts on H-1B case

An 80% increase in indictment counts Back in February, we reported that the U.S. government was going after a firm for violations in the H-1B visa program. At that time, Vision Systems Group was tagged with a 10-count indictment. Apparently, that has been updated to an 18-count...

Tags: H-1B Visa, H-1B, Human Resources, Labor Relations, Brian Sommer

Blog posts 2009-09-09

Deconstructing United Airlines: Where Customers are Transactions

United Airlines: Customers are Merely Transactions If you're a loyalty marketer and look at my United profile, you find something that would make you 4.5 on a scale of 5.0 when it comes to warm and fuzzy.   You'd see hundreds of thousands of United Airlines frequent flier FF miles;...

Tags: Customers Ltd., Mile, Customer, United Corp., United Airlines, Corporate Communications, Workforce Management, Training And Certification, Marketing, Human Resources, Paul Greenberg

Blog posts 2009-08-20

Panel: too much to lose by moving to generic services and cloud?

Do we put competitive advantage at risk when moving to generic services? Or perhaps the whole scenario of enterprise IT being edged out by the cloud is overblown? Consider the the mainframe, as Dana Gardner recently put it: "In the early 1990s, IT pundits, and my former boss Stewart...

Tags: Data Warehouse, Information Technology, SOA, Cloud, Jim, BBrad, Business Intelligence, Service-Oriented Architecture (SOA), Strategy, Mainframes, Storage, Databases, Enterprise Software, Software, Data Management, Web Services, Management, Servers, Hardware, Joe McKendrick

Blog posts 2009-08-10

A Good Year for Security Collaboration

Guest Editorial by  George Stathakopoulos It seems like just yesterday when I was at Black Hat.  Now as I get ready to fly to Las Vegas again, I look forward to seeing a lot of security researchers, hearing their latest exploits and how they fared over the...

Tags: Microsoft Corp., Conficker Working Group, Security, Ryan Naraine

Blog posts 2009-07-27

Facebook no longer smells like teen spirit; students down 20%, 55+ up 514%

If you think Facebook is just a site that's all the rage with kids today -- "those kids and their Faceplace" -- you're dead wrong. College and high school users have declined in absolute number by 20 percent and 15 percent, respectively, in the last six months,...

Tags: Facebook, Andrew Nusca

Blog posts 2009-07-07

PwC: rotten to the core or just plain stupid?

I hope that my good friend Vinnie Mirchandani doesn't take offense to the title of this post. PwC is his alma mater in a past life. However, events at Satyam in India, which have not received the attention they deserve in the US, have taken a decidedly weird or comic...

Tags: PricewaterhouseCoopers Consulting, Satyam, Francine McKenna, Financial Accounting, Outsourcing, Finance, It Operations, Business Operations, Outsourcing & Subcontracting, Dennis Howlett

Blog posts 2009-06-30

Microsoft Office still owns the desktop, future of StarOffice unclear

Since the Oracle acquisition of Sun, there’s been no official word yet on the road map for Star Office. Oracle says it’s vision is to deliver an integrated system from applications to disk, ostensibly a commitment to an OpenOffice.org productivity suite. Yet, that’s not a foregone conclusion. Star Office was just...

Tags: Desktop, Oracle Corp., Microsoft Office, Microsoft Corp., OpenOffice.org, StarOffice, OpenOffice, Office Suites, Software, Sheri McLeish

Blog posts 2009-05-26

Using selfishness to put crowds to work for you

Using selfishness to put crowds to work for youGood griefHave we become this ignorant where the concept of Adam Smith's invisible hand is counter-intuitive and surprising?No wonder we've elected a freaking marxist as president.Code without good documentation has difficulty reaching critical massWhile some simple utilities can get by without documentation,...

Tags: Wiki, Investment, Self-Interest, good documentation, selfishness

Discussion threads 2009-05-07

Video ad winner does Linux no favor

Video ad winner does Linux no favor....Linux adsYoue expected what?Tell the truth that the apps are very limited compared to WIndows?That users should learn to love a command line?That you'll spend more time in news groups and forums trying to do simple things than actauly getting work done?Story telling 101,...

Tags: UNIX, Operating systems, OPEN SOURCE, Who-ever, video advertisement, video, Linux, advertisement, distro

Discussion threads 2009-04-13

John Singer Sargent Screensaver - 235 Paintings 2a.b (Windows)

Sargent (1856-1925) a true virtuoso who during his career created roughly 900 oil paintings and more than 2,000 watercolors. His portfolio documents worldwide travels from Venice, the Tyrol, Corfu, the Middle East, Montana, Maine, and Florida. An American expatriate, spending most of his professional life in Europe, he became the...

Tags: Microsoft Windows, Professional Development, Microsoft Office, Career, Office Suites, Software

Software downloads 2009-04-07

International Kaspersky sites susceptible to SQL injection attacks

According to a security group going under the name of TeamElite, the international sites of Kaspersky Iran (kasperskylabs.ir), Taiwan (web.kaspersky.com.tw) and South Korea (kasperskymall.co.kr) are susceptible to SQL injection attacks, allowing the injection of malicious iFrames and potentially assisting malicious attackers into obtaining sensitive data from the web sites in...

Tags: Web, SQL, Web Site, SQL Injection, Web Site Development, Channel Management, Web Technology, Security, Internet, Marketing, Dancho Danchev

Blog posts 2009-03-10

Social Desktop merges the web and desktop

We welcome you today, to the marrying of the Web and the Desktop, in holy matrimony. At the annual Microsoft Research TechFest event, the lid was lifted on a new Software+Services cloud application which would revolutionise how we share, store and send information. This blend of cloud...

Tags: Web, Channel Management, Microsoft Windows, Desktops, Marketing, Operating Systems, Software, Hardware, Zack Whittaker

Blog posts 2009-03-02

What

WhatExplaining IT behavior, what we're missingJust a guess but I think it has a lot to do with what you've talked about earlier, the social dimension to all of this. I would add that there's a cultural factor.Having been a part of the Windows world where I occasionally visit, I...

Tags: Operating systems, Unix, UNIX Security, modality, PC, developer, Microsoft Windows

Discussion threads 2009-01-27

Announcing CRM Playaz!

CRM Playaz - Read Post First, Then Listen, Please.... CRM has always been controversial. To the point that it has its haters and its lovers (don't read anything into that, okay?).  Failure rates can be high and successes can be spectacular at times and just rock hard beneficial at...

Tags: CRM, Hubspot, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-01-26

Handicapping cloud computing: The big picture

Handicapping cloud computing: The big pictureCan Microsoft leverage Windows and Office?Yes, using the internet for features which are adjuncts and supplements to Windows and Office will prevent loss of market share. The 10% reduction seen is anti-Microsoft optimism.But the more important question is whether new products made for Microsoft's...

Tags: Intellectual property, cloud computing, Microsoft Corp., Google Inc., Amazon.com Inc., Microsoft Office

Discussion threads 2008-12-12