southwest airlines co.

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Live from 40,000 feet: Southwest Airlines WiFi

Live from 40,000 feet: Southwest Airlines WiFiDid you know beforehand?Did you know you would be on a plane with wifi? Where there any signs on the plane? Obviously planes break and plans can change, so even if you booked a seat on a wifi plane you may not get...

Tags: Wireless LANs, Wi-Fi, Southwest Airlines WiFi, Southwest Airlines Co.

Discussion threads 2009-03-21

Live from 40,000+ feet: Southwest Airlines WiFi

Now, there's no excuse for your work to be late My flight tonight is a special wi-fi equipped Southwest Airlines jet with free wi-fi on-board. This post is hitting the ZDNet mother server via this aircraft as we cross over Colorado. How’s it...

Tags: Southwest Airlines Co., Aircraft, Netbook, Wireless LANs, E-mail, Netbooks, Nettops & MIDs, Wi-Fi, Wireless And Mobility, Online Communications, Hardware, Brian Sommer

Blog posts 2009-03-20

Southwest Airlines

Southwest AirlinesNothing Beats Face to FaceTelePresence IS great and we use it all the time at Cisco, but nothing beats being in person at a meeting. However, if you don't have the time or money to shake hands in person, TelePresence is the next best thing. Life-size, high-definition...and,...

Tags: Southwest Airlines Co.

Discussion threads 2009-02-06

Southwest Airlines' Next Competitor? Cisco Systems.

Southwest Airlines likes to tell Americans of all stripes that they are "free to move about the country" because of its cheap fares. But Gary Kelly (at left, in 2004 Halloween costume) and his low-cost airline, born with the mini-skirted stewardesses, still charges...

Tags: John Chambers, Southwest Airlines Co., Cisco Systems Inc., Tom Steinert-Threlkeld

Blog posts 2009-02-06

Americans Hate Flying - Consultants Must Really Loathe It

Can't We Have a More Civilized Flying World? c Several media outlets picked up on a study released by the Travel Industry Association last week that indicated that 41 million Americans are forgoing air travel due to the hassles involved in doing so today....

Tags: Security, Southwest Airlines Co., Beverage, Entertainment, Carrier, Food & Beverage, Advertising & Promotion, Manufacturing, Marketing, Brian Sommer

Blog posts 2008-09-23

Southwest Airlines Picks PRIMEPOWER to Set the Reliable IT Foundation for Long-Range Vision

Southwest Airlines, the largest low-cost carrier in the U.S., knows how to take care of its customers. Year after year, "Rapid Rewards", the company's frequent-flyer loyalty program, has won customer favour and industry awards by being simple and generous. To keep up with the growth of the Rapid Rewards frequent-flyer...

Tags: Information Technology, Southwest Airlines Co., Vision, Fujitsu Ltd., Rapid Rewards, System Layout, SPARC64-GP Processor, Mainframes, Strategy, Servers, Hardware, Management

Case studies 2008-01-01

Southwest Airlines looking at in-flight WiFi

According to a story in the Denver Post, Southwesy Airlines is seriously considering a pilot program (sorry, couldnt resist) to test WiFi connectivity on its flights. I fly SWA all the time - I broke the 100 flights in 12 months threshold this year which means my wife can join...

Tags: Productivity, Mobility, Hardware, Gadgetry

Blog posts 2007-04-30

American Airlines must die

I have bad luck flying. I've mentioned before that I'm on a "special list" with the Department of Homeland Security cursed common Irish names which ensures that I can't use self-checkin kiosks at airports. Well, I've topped that. I arrived on Sunday at the American...

Tags: American Airlines, Southwest Airlines Co.

Blog posts 2006-07-31

DING! 1.05 (Mac)

DING! is a specially designed tool that brings live updates of southwest.com offers directly to your desktop, allowing you to get a jump on the latest southwest.com sales. In addition, the DING! application provides quick and easy access to popular southwest.com Travel Tools like Online Checkin and Flight Status! Using...

Tags: Apple Macintosh, Southwest Airlines Co., Tool, Productivity, Sales Strategy, Desktops, Sales, Hardware

Software downloads 2006-06-30

Judge: Disabilities Act doesn't reach Net

A federal judge says Southwest Airlines doesn't have to make its site more accessible to the blind. The Americans with Disabilities Act, she says, doesn't apply to virtual space. A federal judge ruled Friday that Southwest Airlines does not have to revamp its Web site to make it more...

Tags: Americans With Disabilities Act, Blind, Southwest Airlines Co., Americans With Disabilities Act (ADA), Human Resources, Gender And Diversity, Declan McCullagh, Technology News

News items 2002-10-21

Airlines cut off in-plane phones

Airlines are throwing away those phones built into the seats, and they're blaming it all on cell phones. American Airlines will discontinue its AT&T in-flight phone service by March 31, a spokesman for the airline said Wednesday. "Almost since their installation in...

Tags: American Airlines, Phone, Southwest Airlines Co., Aircraft, Cell Phone, Telecom & Utilities, Sam Ames

News items 2002-02-07

Southwest turns to Net to cut costs

In a gamble to cut "every discretionary cost," Southwest Airlines says it will rely on the Internet, not "snail mail," to reach its most loyal and profitable customers. In a gamble to cut "every discretionary cost," Southwest Airlines said it will rely on...

Tags: Southwest Airlines Co., Internet, Online Communications, E-mail, ZDNN Staff, Technology News

News items 2001-10-11

FAA orders e-ticketing restrictions

Federal authorities adopt strict new guidelines on electronic airline tickets. But the heightened security will take away some of the convenience of air travel. Federal authorities have implemented new regulations for electronic airline tickets as part of tighter security at U.S. airports, effectively taking...

Tags: Airline, FAA, Airline Ticket, Ticket, Southwest Airlines Co., Customer, Passenger, Priceline.com Inc., E-ticket, Regulations, Security, Government, ZDNN Staff, Technology News

News items 2001-09-13

Orbitz hit with trademark lawsuit

Southwest Airlines files a lawsuit against the online travel site, charging that the company backed by the major airlines is infringing on its trademarks and engaging in false advertising. Southwest Airlines filed a lawsuit against online travel site Orbitz, charging that the company, which is backed...

Tags: Lawsuit, Southwest Airlines Co., Orbitz, Troy Wolverton, Technology News

News items 2001-05-04

Southwest Airlines Supports Business-Critical Systems With Remedy and Vytek

Southwest Airlines is the fourth largest carrier in the United States, with nearly 2,800 daily departures to cities in 30 states. The company's more than 35,000 employees provide legendary customer service to travelers in 58 cities across the nation. Remedy Help Desk offers the flexibility to specify alerts for all...

Tags: Southwest Airlines Co., Remedy Corp., Remedy Help Desk, Help Desk, Call Centers, It Management, It Operations, It service Management

Case studies

Southwest Airlines Flies High With Real-Time Flight Data

In the airline industry, Southwest Airlines is considered a true maverick. By shaking up the rules of flying and improving upon inefficient industry norms, Southwest has quickly grown to the fourth-largest domestic carrier. SWIFT is a flight management tool consisting of applications for managing the fleet of aircraft and dispatching...

Tags: TIBCO Software Inc., Southwest Airlines Co., Messaging, Instant Messaging, Groupware, Strategy, Internet, Online Communications, Enterprise Software, Software, Management

Case studies

Additional Resources

Jobvite’s smart approach to SMBs and Social Networks

In my day, I’ve hired hundreds and hundreds of service professionals. And, like Southwest Airlines, I was always willing to interview and often hire jobseekers who were referred by co-workers, colleagues, employees and others whose opinion I respect. Why? These referred people often shared the same work ethic, values, etc....

Tags: Social Networking, Network, Recruiting, Small And Medium Business, Jobvite, Smb/Sme, Recruitment & Selection, Human Resources, Workforce Management, Brian Sommer

Blog posts 2008-12-30

Americans Hate Flying - Consultants Must Really Loathe It

Americans Hate Flying - Consultants Must Really Loathe ItDelta doesn't seem all that bad......but maybe it's just in comparison with US Airways which held the franchise at the local airport just before them. They'll even let you bring food on the plane, and they have a real live flight...

Tags: Benefits, Food & Beverage, Americans Hate Flying

Discussion threads 2008-09-23

Microsoft, Novell bolster Linux partnership

Microsoft and Novell said Wednesday that the software giant will invest more into the companies' SUSE Linux partnership. As part of the agreement, Microsoft will buy up to an additional $100 million in SUSE Linux support certificates. The partnership all posts between Novell and Microsoft kicked off...

Tags: Novell Inc., Partnership, Microsoft Corp., SuSE Linux, SuSE, Linux, Business Structures, Open Source, UNIX, Operating Systems, Software, Finance, Larry Dignan

Blog posts 2008-08-20

At Yahoo, a need to hit refresh

The troubled Web giant used to be known for its innovative ways. To find a way to a brighter future, it could stand to take a look at its past. If Yahoo could be placed on a psychiatrist's couch, the Internet giant would be told it was suffering...

Tags: Jerry Yang, Yahoo! Inc., Vertical Industries, Benefits, Team Management, Healthcare, Leadership, Human Resources, Management, Stefanie Olsen, Corporate & legal, Google Inc., Enterprise Software, Software

News items 2008-01-28