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		<title><![CDATA[RightNow: right for now]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=710]]></link>
		<description><![CDATA[I've just had an extensive briefing from RightNow, the on-demand customer service solution provider. The company's business model, offering and pace provide a solid case study in what it means to be an on demand provider in a downturn economy.    RightNow turned profitable in Q4 of 2008...]]></description>
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		<pubDate>Thu, 05 Mar 2009 11:32:49 -0800</pubDate>
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		<category domain="http://updates.zdnet.com/tags/dennis+howlett.html"><![CDATA[Dennis Howlett]]></category>
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