Sponsored White Papers, Webcasts, and Downloads
- The Enterprise 2.0 Value Propositions Agenda
- Time is Money: Where's the Beef? The now biannual US 'Enterprise 2.0' conference is a wrap, but disappointingly there is still little business understanding of what the term means or what the value propositions and benefits are. The general 2.0 suffix is well understood by technology...
- Tags: Collaboration, Enterprise 2.0, Conference, E2.0, Susan Scrupski, Oliver Marks
- Blog posts 2009-11-05
- 10 ways to evaluate your IT management software
- Does your helpdesk work for you or do you work for your helpdesk? Saar Bitner of SysAid Technologies tells how to manage you IT management software. Commentary - Choosing the right IT management software solution is a strategic decision that requires the careful planning and consideration of every IT...
- Tags: IT Administration, Information Technology, Software Solution, Tools & Techniques, Strategy, Management, IT management, software, Saar Bitner SysAid Technologies, Special to ZDNet, Saar Bitner SysAid Technologies, Special to ZDNet
- News items 2009-11-05
- Walmart unveils 15.6" HP Pavilion G60 laptop for $298
- hmmfor once, i agree with you. why are they still making the celeron...? shouldn't the atom replace that?Intel Celeron?is Inhel still making this 10 year old crap?surplus maybe? ntnti feel 298 is bad for celron processor..but still good option for ppl who r new to these creepy labtops..RE: Walmart unveils...
- Tags: Notebooks, Desktops, Processors, HP Pavilion, Wal-Mart Stores Inc., laptop computer, Hewlett-Packard Co.
- Discussion threads 2009-11-04
- Microsoft fixes IE patch again
- A Patch To Fix A PatchMicrosoft is up to its old tricks again.Yes, Microsoft IS up to its old tricks...... fixing things that don't work, repairing broken code, and generally looking after its customers. Too bad they can't do the same for you. (Fixing things that don't work)@Confused...
- Tags: Microsoft Windows NT, Network technology, Telecom & Utilities, Microsoft fixes IE, Microsoft Corp., Microsoft Fixes
- Discussion threads 2009-11-04
- Figuring the value of software
- Phil Wainewright's discussion about the cost of running highly scalable SaaS applications like SuccessFactors comes at the right time. He says: Speaking in the opening keynote of SIIA OnDemand in San Jose this morning, SuccessFactors CEO Lars Dalgaard let slip a statistic that set several...
- Tags: Software, Software-as-a-service, SuccessFactors Inc., SAP AG, Phil Wainewright, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies, Dennis Howlett
- Blog posts 2009-11-02
- What should open source do in a car?
- Engine Management...The owners should be able to tweak the engine management settings.There is no reason I should be forced to stick with the 'safe' mode settings from the factory. Other Ford enthusiasts could tweak their cars and post their engine profiles online and people could adjust their cars engine...
- Tags: car, Ford Motor Co., open source
- Discussion threads 2009-10-30
- Five reasons to deliver a virtual service, not a virtual server
- What began as an interesting technological experiment has now become an opportunity for IT to shape its future, says Fortisphere's Lilac Berniker Commentary - As virtualization becomes an increasingly commonplace technology in the datacenter, the breadth of stakeholders in the virtual environment is growing. ...
- Tags: Information Technology, Workload, Virtual Server, Server, Strategy, Management, virtualization, Lilac Berniker Fortisphere, Special to ZDNet, Lilac Berniker Fortisphere, Special to ZDNet
- News items 2009-10-29
- Jive hits SBS 4: SharePoint in Rear View Mirror
- After last week's announcement of SharePoint 2010 by Microsoft, with a scheduled arrival date of second quarter 2010, Jive Software announced their 'Social Business Software 4' yesterday at their San Francisco 'Jiveworld' event. It was interesting to contrast the huge Vegas Microsoft unveiling...
- Tags: Microsoft Windows Small Business Server, Mobile, Microsoft SharePoint, Microsoft Corp., Collaboration, Groupware, Content Management, Productivity, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-10-28
- What the DoD now says about open source
- I could just see a commander in the field ....having to wait for procurement to get a simple map through bids while his troops are getting shot up even though it is publicly available (oh wait, isn't that how the Chinese embassy got accidentally bombed?)Always use the best tool for...
- Tags: Linux, UNIX, Operating systems, Cyberthreats, SECURITY, Spyware, adware & malware, U.S. Department of Defense, open source, OpenBSD, attack
- Discussion threads 2009-10-28
- Amazon launches relational database service: Think MySQL in the cloud
- Three reasons this is a bad paradigm...Security, security and...let's see, what was that other thing...oh yeah, security. The comment "enterprise customers are likely to take their time moving sensitive data into Amazon?s RDS effort" should be nominated for the understatement of the year award. What's more likely is...
- Tags: Databases, Web servers, Storage, Web site development, RDBMS, Amazon.com Inc., sensitive data, database, MySQL
- Discussion threads 2009-10-27
- Can open source software stop IT failure?
- I'm not so sure #1 is valid#1 is a variation of "many eyes make all bugs shallow"Does it help? Yes. But it also makes the implicit assumption that everyone that can view the code is competent to do so. So it goes back to resource allocation being an issue, if...
- Tags: Strategy, OPEN SOURCE, information technology, IT Failure, F/OSS, software, open-source software
- Discussion threads 2009-10-26
- sbFirstDay - Netbook 1.96 (Windows)
- sbFirstDay-Netbook is appointment-based business software for the independent service professional Book appointments; create and send stunning, high impact marketing emails to your customers, track inventory, run reports (income statement, sales detail, sales tax reports, inventory reporting, etc.). Create standing appointments, email appointment reminders, etc. Complete video training fo r every...
- Tags: Microsoft Windows, Netbook, Rhino Heaven Software, sbFirstDay-Netbook, E-mail, Sales Strategy, Netbooks, Nettops & MIDs, Sales Force Management, Online Communications, Sales, Hardware
- Software downloads 2009-10-23
- Kindle books come to the PC -- a Nook counterpunch
- Platform expansion is the logical counter to new competition at the device level. Amazon, facing the introduction of BN.com's Nook and other e-readers this week, has announced it will support reading of Kindle books on Windows 7, Vista and XP Service Pack 2 PCs in November. The...
- Tags: PC, Amazon.com Inc., Barnes & Noble Inc., Platform Expansion, Microsoft Windows 7, Desktops, Microsoft Windows, Hardware, Operating Systems, Software, Mitch Ratcliffe
- Blog posts 2009-10-22
- Gaping security hole in Time Warner cable routers
- how about telling us how to fix it?Can the customer log into their own router and change the vulnerable settings? Please advise.Patetic simply pateticThis is a worst case scenario... Time Warner is guilty of having used the same Admin Name/Password on all their routers and from what I read on...
- Tags: Routers & switches, Modems, Network technology, NETWORKING, SMC8014, Model Number, Time Warner Cable Inc., router, modem, Time Warner Inc., Comcast Corp., security
- Discussion threads 2009-10-22
- Microsoft starts selling PC hardware, third-party software via its online store
- Wow, 90 days of technical support.Because nothing ever goes wrong with a computer after 90 days!Seriously, Microsoft. Get a better service plan.RE: Microsoft starts selling PC hardware, third-party software via its online storeThey have to be kidding. So who do you go to if something goes wrong with...
- Tags: PC, online store, software, Microsoft Corp., hardware
- Discussion threads 2009-10-22
- Finally! A Three-Cornered Consulting Service for Enterprise 2.0
- Managing Change is the Biggest Challenge for Enterprise 2.0 & Social MediaGreat post Paul- and agreed that congrats are in order. What is often missed in deploying new technologies or old standards is the degree to which it changes how people do their job, what their daily life looks like-...
- Tags: Customer relationship management (CRM), Leadership, Enterprise software, Dion, Managing Change, Enterprise 2.0, CRM
- Discussion threads 2009-10-21
- Dell: A few examples of what's wrong with your tech support
- The on-site tech support tech was obviously in the U.S., but ....it sounds like the "other end" of the line is somewhere half way around the planet (maybe also taking orders for "Shammy Wows") while reading off a scripted Q&A screen.Kinda like "cloud tech support"?What really hurts is that this...
- Tags: PRODUCTIVITY, Dell Computer Corp., tech support, cheap machine
- Discussion threads 2009-10-21
- Egsoft After-sale Service 4.5 (Windows)
- Egsoft After-sale Service is a process for handling customer service software, can be very convenient for customer, service, maintenance, commodity parts, warehouse, staff and assessment, accounts, and the re-visit and other practical functions. Widely used in need of repair service and after-sales service industry. Highlight the ease operation and functional...
- Tags: Customer Service, Microsoft Windows, Egsoft, Egsoft After-sale Service, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Software downloads 2009-10-21
- Demand this from software vendors
- I was getting a briefing last week from a software executive. We got to a point in the conversation where the discussion was focusing on existing products. I moved the conversation to a different space, though. If you're getting a pitch from a vendor, you should move the conversation, too!...
- Tags: Software, Vendor, Customer, Sales Strategy, Sales Force Management, Tools & Techniques, Sales, Management, Brian Sommer
- Blog posts 2009-10-20
- Finally! A Three-Cornered Consulting Service for Enterprise 2.0
- Its not too often I endorse a new service - in fact, I never have without a lot of due diligence and at least some production history. Â So, for the first...and potentially only....time ever, I'm telling you that I'm truly excited about the launch of Pragmatic Enterprise 2.0. Â I'm...
- Tags: Socialtext, Enterprise 2.0, Framework, Pragmatic Enterprise 2.0, Michael Krigsman, Ross, Blogging, Strategy, Internet, Management, Paul Greenberg
- Blog posts 2009-10-20
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