software change management

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Software Change Management: Best Known Methods for Deploying Software Across the Enterprise

Deploying operating systems, applications, patches and updates across enterprise networks is a complex process that requires input and approval from both business and technical staff. Standards such as the IT Infrastructure Library ITIL are designed to help companies establish processes to maintain service availability and deploy changes with a minimum...

Tags: Software, LANDesk Software, Software Change Management, ITIL, Tools & Techniques, Process Improvement, It Services, Networking, Management, Quality, Business Operations

White papers 2004-10-12

Trends in Enterprise & Production-Oriented Change Management: The Next Wave in Process Maturity?

Gartner predicts that the market for production-oriented systems for change automation will grow more quickly than the overall software change management marketplace over the next five years, at rates exceeding 30%, or nearly 10 - 20 percent faster than the overall market. This webcast provides insight into process-driven change management.

Tags: Gartner Inc., Software Change Management, Change Management, Tools & Techniques, Management

Webcasts

Achieve Greater Mainframe Operations Reliability, Protection and Auditability With Mainframe Systems Software Change Management

The attendee of this webcast will learn how these challenges are impacting mainframe operations groups, and learn about a solution that delivers a highly automated and transparent solution to managing system software environment changes.

Tags: Software, BMC Software Inc., Software Change Management, System Software, Mainframes, Servers, Hardware

Webcasts

Additional Resources

The Enterprise 2.0 Value Propositions Agenda

Time is Money: Where's the Beef? The now biannual US 'Enterprise 2.0' conference is a wrap, but disappointingly there is still little business understanding of what the term means or what the value propositions and benefits are. The general 2.0 suffix is well understood by technology...

Tags: Collaboration, Enterprise 2.0, Conference, E2.0, Susan Scrupski, Oliver Marks

Blog posts 2009-11-05

10 ways to evaluate your IT management software

Does your helpdesk work for you or do you work for your helpdesk? Saar Bitner of SysAid Technologies tells how to manage you IT management software. Commentary - Choosing the right IT management software solution is a strategic decision that requires the careful planning and consideration of every IT...

Tags: IT Administration, Information Technology, Software Solution, Tools & Techniques, Strategy, Management, IT management, software, Saar Bitner SysAid Technologies, Special to ZDNet, Saar Bitner SysAid Technologies, Special to ZDNet

News items 2009-11-05

Zenoss Core 2.5 (Mac)

An award-winning open source IT monitoring product that effectively manages the configuration, health and performance of networks, servers and applications through a single, integrated software package. Configuration Management Database CMDB At the heart of Zenoss solutions resides the Zenoss Configuration Management Database CMDB. The CMDB houses a unified model...

Tags: Apple Macintosh, Information Technology, CMDB, Monitoring, Zenoss, Strategy, Management

Software downloads 2009-11-02

Microsoft to drop Office Accounting product, services

DumbWhat a dumb move their Accounting software was one of the best products they had.Anyone notice a trend?Dumping Money, dumping Office Accounting, and all at a time when the Feds are increasingly regulating Financial firms. While MS is clearly not a "Financial" Company it looks alot like they are...

Tags: Operational accounting, Financial services, accounting, Office Accounting, Microsoft Corp., Intuit QuickBooks, Microsoft Office

Discussion threads 2009-10-30

What should open source do in a car?

Engine Management...The owners should be able to tweak the engine management settings.There is no reason I should be forced to stick with the 'safe' mode settings from the factory. Other Ford enthusiasts could tweak their cars and post their engine profiles online and people could adjust their cars engine...

Tags: car, Ford Motor Co., open source

Discussion threads 2009-10-30

My Top Scary Technology Trends

The Most Terrifying:Google.Kills good companies by handing out "freebies". VERY scary.Machines replacing humansI thought they were tools to enhance our experience on earth.The worst is when customer is an AI telephone. "I'm sorry, could you repeat your last phrase. I did not understand". I thought the buttons were bad enough.RE:...

Tags: cloud computing, Storage management, Google Inc., hardware, virtualization

Discussion threads 2009-10-29

Five reasons to deliver a virtual service, not a virtual server

What began as an interesting technological experiment has now become an opportunity for IT to shape its future, says Fortisphere's Lilac Berniker Commentary - As virtualization becomes an increasingly commonplace technology in the datacenter, the breadth of stakeholders in the virtual environment is growing. ...

Tags: Information Technology, Workload, Virtual Server, Server, Strategy, Management, virtualization, Lilac Berniker Fortisphere, Special to ZDNet, Lilac Berniker Fortisphere, Special to ZDNet

News items 2009-10-29

Revisiting the topic of Office versus OpenOffice.Org

re-visit the revisitingif you actually TRIED to use OpenOffice and TRIED to dig in deeper into it's possibilities, you would find zero compatibility issues except for base/access part. and macros, that no one even with the small brain doesn't use.but you didn't. what you did is to buy office 2008...

Tags: OOA/OOD/OOP, OpenOffice, Workforce management, OpenOffice.org, Microsoft Office, Microsoft Corp., compatibility issue

Discussion threads 2009-10-28

ExpressMRP 1.0.0 (Windows)

ExpressMRP is a software for MRP Material Resources Planning, forecasting and simulation of production in manufacturing companies. It tends to be simple, yet powerful tool for ad-hoc MRP calculation, planning and simulation, often needed in process industries. The program is especially suitable for dynamic manufacturing companies that produce many different...

Tags: Manufacturing Company, Microsoft Windows, MRP, Zlatko Matic, ExpressMRP, Manufacturing, Enterprise Resource Planning (ERP), Enterprise Software, Software

Software downloads 2009-10-27

Accelerating Business Performance: San Francisco & Frankfurt Enterprise 2.0 Conferences

Next week sees the inaugural West Coast iteration of the Enterprise 2.0 conference, which is also an annual June event in Boston on the east coast. Sameer Patel and I will be running a track throughout the event which is focused on Selling the Case for...

Tags: Performance, Use Case, Enterprise 2.0, Conference, Oliver Marks

Blog posts 2009-10-26

Can open source software stop IT failure?

I'm not so sure #1 is valid#1 is a variation of "many eyes make all bugs shallow"Does it help? Yes. But it also makes the implicit assumption that everyone that can view the code is competent to do so. So it goes back to resource allocation being an issue, if...

Tags: Strategy, OPEN SOURCE, information technology, IT Failure, F/OSS, software, open-source software

Discussion threads 2009-10-26

Learning from the weak signals of failure

Sometimes a refusal to listen . . .Sometimes it's a refusal of top level management to listen to lower level employees as well. NASA was notorious for having unsatisfied employees who knew key facts about issues, but ignored them, even if the employee was proactive about trying to contact somebody...

Tags: Team management, weak signal

Discussion threads 2009-10-26

Gaping security hole in Time Warner cable routers

how about telling us how to fix it?Can the customer log into their own router and change the vulnerable settings? Please advise.Patetic simply pateticThis is a worst case scenario... Time Warner is guilty of having used the same Admin Name/Password on all their routers and from what I read on...

Tags: Routers & switches, Modems, Network technology, NETWORKING, SMC8014, Model Number, Time Warner Cable Inc., router, modem, Time Warner Inc., Comcast Corp., security

Discussion threads 2009-10-22

Finally! A Three-Cornered Consulting Service for Enterprise 2.0

Managing Change is the Biggest Challenge for Enterprise 2.0 & Social MediaGreat post Paul- and agreed that congrats are in order. What is often missed in deploying new technologies or old standards is the degree to which it changes how people do their job, what their daily life looks like-...

Tags: Customer relationship management (CRM), Leadership, Enterprise software, Dion, Managing Change, Enterprise 2.0, CRM

Discussion threads 2009-10-21

HTC Tilt 2 (AT&T)

Editors' note: Portions of the Features section were taken from our review of the HTC Pure since the two smartphones share a number of same features.After waiting in the wings, AT&T's business customers are finally getting their turn with the HTC Touch Pro2. Dubbed the HTC Tilt 2 (and obviously...

Tags: Keyboards, Smart phones, Handhelds, Cellular phones, High Tech Computer Corp., smart phone, AT&T Corp., Tilt2

Product reviews 2009-10-20

Gartner in the dock over Magic Quadrant

Persona Non GartnerOver the years, I've watched, participated in researching and experienced the results of the positing of Gartner's disclosures. My analysis is as follows:On any given subject at any given time, there is a .90 probability that the opinions expressed by Gartner will be either flat out wrong or...

Tags: Gartner Inc.

Discussion threads 2009-10-20

Art of the software deal can get messy

So, are you saying we are stuck with this or are there alternatives? N/TRE: Art of the software deal can get messybrilliant article. Clear concise and incredibly timely. If I had another hand it would be a triple thumbs up but you are stuck with two.RE: Art of...

Tags: Sales strategy, Tools & Techniques, software deal, software, sales, server

Discussion threads 2009-10-20