softphones

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Have you tried SnagIt-Skype mashup

OK, OK, maybe I overdid it with my doodlin' Google Earth-YouTube mashup.But now, here's a mashup that has a practical use.SnagIt-Skype.I've been using SnagIt as my screen capture tool for several years. Just upgraded to SnagIt 8.2.In doing so, I've noticed a cool feature I am just going to have...

Tags: Skype, Softphones

Blog posts 2007-07-11

New Bria softphone: addy book centered, not dialpad centered

VoIP softphone developer CounterPath Solutions has just rolled out what strikes me as a usability-enhancing new rev of its Bria interface.Bria 2.0's cool new features include:An address book-centered GUI instead of a dialpad GUI;Deskbar minimization, freeing up space;A multiple panel layout in which service providers can easily add interactive video...

Tags: Softphones

Blog posts 2007-05-24

Yahoo!-Linksys partnership more bad news for pure-play consumer VoIP

With all due respect, I believe that not enough of we pundits are grasping the big picture implied in Yahoo!s announcement yesterday that it is pairing up with Ciscos Linksys division to offer a $99.99 list, Linksys-Dual Mode Cordless Phone for Yahoo! Messenger with Voice.Lets look beyond the...

Tags: VoIP, General, Softphones, yahoo, Cisco, IM

Blog posts 2006-11-10

Additional Resources

VoIP Traffic Manager- a turnkey solution for hosted VoIP management

One of the more interesting aspects of going to VoIP-related trade shows is an opportunity to see the underbelly of Internet telephony. By underbelly, I don't mean the snazzy new softphones with the sparkling GUIs, or even the software that lets home, SMB and even enterprise users...

Tags: VoIP Traffic Manager, Telephony, VOIP, Telecommunications, Networking, Russell Shaw

Blog posts 2008-01-24

News to know: Windows 7; eBay; Space race; Java

Notable headlines: Mary Jo Foley: Windows 7 and Windows Live to get tighter Ed Bott: Vista virtualization: The bigger picture Via makes way for 64-bit chips Larry Dignan: eBay CEO Whitman steps down; execs shuffled amid weak...

Tags: Larry Dignan, Line Of Business, Java, eBay Inc., Phishing, Microsoft Windows, Service-Oriented Architecture (SOA), Keyboards, Cyberthreats, Open Source, Security, Spam And Phishing, Operating Systems, Software, Web Services, Enterprise Software, Hardware, Peripherals

Blog posts 2008-01-24

Company tells me they are working on touchscreen monitors for softphones

Here at the Internet Telephony conference in Miami Beach, I had a fascinating coversation late yesterday with a representative of a Canadian company called One Monitor. The rep-who did not want his name disclosed because he is not his firm's official spokesperson- told me of an imminent...

Tags: Touch Screen, Monitor, Softphone, Monitors & Displays, Hardware, Components, Russell Shaw

Blog posts 2008-01-23

IBM Improves SameTime Telephony and Collaboration

IBM just announced and demoed new advanced group collaboration and enterprise telephony capabilities for SameTime here at its Lotusphere conference in Orlando. The two will be delivered as new SameTime releases, SameTime for Unified Telephony and SameTime for Advanced, due out later this year. SameTime for Advanced...

Tags: Phone, Collaboration, Telephony, IBM Lotus SameTime, PBX, IBM Corp., Unified Telephony, Groupware, Enterprise Software, Software, Dave Greenfield

Blog posts 2008-01-21

CMBA - CallManager Basic Administration v4.1

View Available Dates and LocationsOur enhanced 3-day course delivers the skills you need to add, move, change, and troubleshoot IP telephony devices. Learn the skills required to support IP phone users and identify network and server impact when administering changes. You will also configure the latest Cisco...

Tags: Global Knowledge Network Inc., Administration, IP Telephony, IP, Cisco Systems Inc., PSTN, VOIP, Network Technology, Networking, Telecommunications

Training 2008-01-01

ACCMU - Administering Cisco CallManager and Unity v4.1

View Available Dates and LocationsIn this five-day course, learn to add, move, change, and troubleshoot IP telephony devices. Learn to support IP phone users and identify network and server impact when administering changes. Configure the latest version of Cisco CallManager CCM 4.1 with Cisco 7960 & 7961...

Tags: Cisco CallManager, IP, Cisco Systems Inc., VOIP, Networking, Telecommunications

Training 2008-01-01

AQOS - Advanced Cisco Quality of Service

View Available Dates and LocationsThis recently updated 5-day advanced course will teach you to design, configure, test, and troubleshoot end-to-end QoS for enterprise networks based on Cisco best practices. Campus QoS design and WAN QoS design are the two major focus areas of this course. Design considerations...

Tags: QoS, Cisco Systems Inc., WANs, Networking

Training 2008-01-01

Voice over IP Foundations

View Available Dates and Locations Gain essential data networking and Voice over IP VoIP knowledge in a single, week-long class. In this course, you will learn how VoIP works, why VoIP works, and how to use VoIP. On the first day, you will configure an IP network...

Tags: SIP, H.323, IP, Session Initiation Protocol (SIP), Telephony, VOIP, Telecommunications, Networking, Emerging Technologies

Training 2008-01-01

EasyVoipRecorder (exe)

EasyVoipRecorder Its a small computer application to record VOIP softphones conversations.This is a Skype Recorder, Google Talk Recorder, VoipCheap Recorder, VoipStunt Recorder,VoipBuster Recorder, 12Voip Recorder, Yahoo Messenger Recorder, MSN Live Messenger Recorder,Xten Recorder, X-lite Recorder, Firefly Recorder tool. This version is the first release on CNET Download.com.

Tags: Recorder

Software downloads 2007-11-13

The five things cell companies need to do to make you like them

The five things cell companies need to do to make you like themHow about Customer Service?Gee, maybe some ACTUAL Customer Service would be nice. Egads, you dial the CSR number, and play voice mail hell for 20 minutes, and then get a CSR who is just downright snotty!!I have several...

Tags: Telephony, Interactive Voice Response (IVR), Session Initiation Protocol (SIP), TELECOMMUNICATIONS, Telecom & Utilities, DID, VoIP, Pin Callback, phone

Discussion threads 2007-11-12

EXCLUSIVE: Here's the Patent AT&T is suing Vonage over

EXCLUSIVE: Here's the Patent AT&T is suing Vonage overRidiculously broad!I hope this gets tossed as being overly broad and/or totally obvious.-MCRE: EXCLUSIVE: Here's the Patent ATPatenTrakker.com has released a prior art report for this patentit can be viewed at http://www.patentrakker.com/priorart/abcd 6487200.XMLRE: EXCLUSIVE: Here's the Patent ATblah blah blah blah ..i...

Tags: Robots, Vonage Holdings Corp., AT&T Corp., robot

Discussion threads 2007-10-20

Harnessing the Power of IP Telephony in the Contact Center

Communication Service for the Deaf CSD has been providing communication services for the nation's deaf and hard of hearing community for over 30 years. For CSD, the initial challenge was to get their new subsidiary up and running, using the most innovative technology available to provide the best service to...

Tags: Telephony, Nortel Networks Corp., IP Telephony, Contact Center, IP, Call Centers, Customer Relationship Management (CRM), VOIP, Telecommunications, Networking, It Operations, Enterprise Software, Software

Case studies 2007-04-20

I "heart" AIM Phoneline-but not Skype, Yahoo Voice or Vonage softphone

With one of the pins on my BlackBerrys USB port unsoldered due to carelessness on my part and in the shop I have been using softphones even more than usual this week.Over the last few days I have been conducting several conversations over AOLs AIM Phoneline, Yahoo! Voice, Skype,...

Tags: Voice, Vonage Holdings Corp., AOL Instant Messenger

Blog posts 2006-10-21

Switching from cell to Wi-Fi, seamlessly

Switching from cell to Wi-Fi, seamlesslyWiFi with Cell - Security concernsMany people have open wireless networks setup that allows anyone from the outside to use their Internet service - what prevents someone from using an open WiFi network from using it for cell phone service such as the T-Mobile offering...

Tags: Wireless LANs, Wi-Fi, WIRELESS, Cellular phones, cell-to-Wi-Fi

Discussion threads 2006-09-07

SIP 'n SOA: Are our phones ready?

When it comes to phones, we're all seeing new innovations coming into play, such as widespread adoption of IP-based telephony through Session Internet Protocol SIP, or the ability to access the Web and e-mail from cell phones. There's no doubt that telecom is quickly converging with SOA. Which led...

Tags: telephone

Blog posts 2006-08-14

For efonica's softphone client, a mixed verdict

Spent a busy evening last night downloading, installing and demo-ing some IP softphones. After being quite impressed with Windows Live Messenger, I then decided to give efonica a whirl. That's the new softphone from New York-based Fusion Telecommunications International. Calls are...

Tags: softphone

Blog posts 2006-06-21

Windows Live Messenger-love it, but waiting on inbound calling

Some people collect stamps. Others collect coins. I collect VoIP softphones.In that vein, I had to be one of the first to try the VoIP services bundled into Windows Live Messenger, which was released yesterday.Delivered via a partnership with Verizon, this service lets you make outbound calls to pretty...

Tags: Microsoft Windows Live

Blog posts 2006-06-21