Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Using social software to reinvent the customer relationship
- What IS Enterprise Web 2.0?[of course there IS no such thing, and if there is it is the crumpled Frankenstein that it suggests it is]"While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don?t help companies enjoy the full range of possibilities when...
- Tags: Web 2.0, Collaboration, Customer relationship management (CRM), Product marketing, social software, Social CRM
- Discussion threads 2009-08-18
- Using social software to reinvent the customer relationship
- As Web 2.0 applications move more deeply into the strategic operations of enterprises, a unique hybrid of social software has emerged to help businesses deal with the giant sea of customers that awaits them on the other side of the network. While Enterprise 2.0 tools, primarily aimed at collaboration, are...
- Tags: Social Software, Collaboration, Web 2.0, Internet, Dion Hinchcliffe
- Blog posts 2009-08-18
- Can social business software transform people into a "platform"?
- [caption id="attachment_685" align="aligncenter" width="475" caption="Ross Mayfield co-founder of SocialText - photo by Jemima Gibbons"][/caption]Ross Mayfield is the co-founder of SocialText, a Silicon Valley startup that has been pioneering the use of social network tools within the world of enterprise IT. It might seem that...
- Tags: Software, Business Software, Social Software, Collaboration, Wiki, Online Communications, Tom Foremski
- Blog posts 2009-08-12
- Assessing the Enterprise 2.0 marketplace in 2009: Robust and crowded
- Social software platforms, including services such as Facebook and Twitter, have become one of the primary channels for communication amongst consumers this year, even eclipsing e-mail in some parts of the developed world. The same however, can’t quite be said yet for the workplace. While the adoption...
- Tags: Enterprise 2.0, Social Software, Collaboration, Dion Hinchcliffe
- Blog posts 2009-07-29
- Poisonous Personalities at Work & Play
- I picked up on this slightly superficial US 'lifestyle' post , "8 Toxic Personalities to Avoid" by Brett Blumental, on one of Yahoo!'s many consumer sub sites (Shine/Sheer Balance/Manage your Life) after seeing its popularity rising on del.icio.us. Although we like to think that the people in our lives...
- Tags: Social Software, Twitter, Collaboration, Oliver Marks
- Blog posts 2009-05-27
- Invest in Smarter Collaboration - Early Benefits of Enterprise Social Software
- Join industry leaders and experts on an interactive panel as they discuss the business value of enterprise social software and share best practices of implementation within their organizations. Oliver Young, Senior Analyst from Forrester Research, will kick off the discussion with highlights of his research on early business adoption of...
- Tags: Benefit, Social Software, IBM Corp., Collaboration
- Webcasts 2009-05-11
- Enterprise social networking, social software hot for 2009, says Gartner
- Enterprise social networking, social software hot for 2009, says GartnerFriendEventI work in a corporate environment where about every website on earth is pretty much banned. So i began searching the web for some smaller social networks that may fly under the radar at least for now that a few co-workers...
- Tags: Collaboration, social networking, FriendEvent, network, social software, Gartner Inc.
- Discussion threads 2008-11-24
- Misinformation travels fast
- One of the amazing things about the age we live in is the speed at which information propagates, whether correct or not. Matthew Brown of Forrester Research touched on this recently on September 11th (an infamous date of course, which seven years ago had everyone clamoring for information to find...
- Tags: Community, Information Technology, Social Software, Engineers, Collaboration, Oliver Marks
- Blog posts 2008-09-22
- Exploiting Social Software to Build Open Source Communities
- This paper describes work in progress on how to build open source communities. The proposed approach is based on exploiting existing social software communities and applications to attract users and developers to the software to be released. The approach is being evaluated in the context of the NoTA platform, which...
- Tags: Open-source Community, Social Software, Collaboration, Open Source
- White papers 2008-07-02
- How can your enterprise utilize the latest Social Software technology? Get a free report sample
- Find out how major Social Software technologies really work. The Enterprise Social Software Report: Collaboration and Networking Within and Beyond the Enterprise from CMS Watch will help your team decide whether and where and how to apply which social media tools in your enterprise. You've probably seen a lot of...
- Tags: CMS Watch, Social Software, Collaboration
- White papers 2008-06-27
- Why social software won't dethrone the incumbents
- Why social software won't dethrone the incumbentsThose are all smart arguementsApple, Salesforce.com, Google, VMWare, Amazon:They're companies who were supposed to die and/or who grew from nothing. If it's a forgone conclusion that the big IT guy landscape is cemented, then we should all just give up and go home. The...
- Tags: Tools & Techniques, Groupware, social Software, incumbent, software, Sig Rinde, Social Software
- Discussion threads 2008-04-30
- The Magic Quadrant: Team collaboration and social software
- The Magic Quadrant: Team collaboration and social softwareSuprise SupriseIt is no surprise to me that the cowards at Gartner didn't put any of the true disrupter's in social software in the upper right hand corner of their silly quadrant. My guess is that the real leaders in social software have...
- Tags: Tools & Techniques, Team management, social Software, Team Collaboration, Magic Quadrant, software, team
- Discussion threads 2007-10-28
- Facebook infltrating the enterprise: the ups and downs
- My colleagues at Enterprise Irregulars are not your typical Facebook demographic. Heck, I can't even make the top end 40-49 age group. But that doesn't stop us from arguing whether Facebook and other forms of social media are appropriate for enterprise usage and if so, where they fit.Some of us...
- Tags: Social networking, Social software, Enterprise applications
- Blog posts 2007-07-29
- Can Web 2.0 really save the planet?
- Chad Hurley, the worldwide Web 2.0 video king, hailed before the U.S. Congress last week that his YouTube “community” is helping “children in Africa.” BUT, can the entire Web 2.0 community save the WHOLE planet?Business Objects, a self-described “pioneer in business intelligence since the dawn of the category,” believes...
- Tags: Enterprise, Social Capital, Social Software, Social Web, User-Generated Content, Web 2.0
- Blog posts 2007-05-15
- Mashups: The next major new software development model?
- At last weeks Mashup Ecosystem Summit held in San Francisco and sponsored by IBM with an invited assemblage of leading players in this space, I gave an opening talk about the current challenges and opportunities of mashups. And there I posed the title of this post as a statement...
- Tags: Gadgets, Enterprise Wikis, Enterprise Web 2.0, Enterprise Mashups, Enterprise 2.0, Collaboration, Business Process Management, Business Models, Blogs, Badges, Ajax, Global SOA, Lightweight Service Models, Mashups, Open APIs, Products, Rich Internet Applications (RIA), RSS, SaaS, Small Pieces, Loosely Joined, SOA, Social Software, Tolerance Continuum, Web 2.0, Web as Platform, Web services, Web-Oriented Architecture (WOA), Widgets, Wikis
- Blog posts 2007-05-14
- Enterprise 2.0 as a corporate culture catalyst
- Ive only recently had a chance to catch up and read Tom Davenports post a few weeks ago about his skepticism of Enterprise 2.0s ability to wreak significant cultural and hierarchical change inside organizations. Those of you tracking the Enterprise 2.0 story know the drill, namely that applying Web 2.0...
- Tags: Wikis, Web 2.0 Platforms, Web 2.0, User Generated Content, Tagging, Social Software, Social Computing, SOA, Small Pieces, Loosely Joined, SaaS, RSS, Products, Network Effects, Mashups, Governance, Enterprise Wikis, Enterprise Web 2.0, Enterprise Mashups, Enterprise 2.0, Crowdsourcing, Collective Intelligence, Collaboration, Business Process Management, Business Models, Blogs, ATOM, Architecture of Participation
- Blog posts 2007-05-05
- MySpace to 175 million friends: It's OUR Space, not yours!
- “Fairy tales can come true, it can happen to you if you’re young at heart,” so croons Frank Sinatra. Maybe, but the very young are getting their hearts broken at MySpace!It apparently is not an easy task to maintain over 175 million friendships, even if Friend in Chief is founding...
- Tags: Social Web, Social Software, Social Networking, Social Media, Social Capital, Self-Promotion, Political Campaign, MySpace, Marketing, Facebook, Barack Obama
- Blog posts 2007-05-03
- Watch out Google? Yellow Pages meets Del.icio.us in YellowBot
- Can Google win at Local? That is the $39 billion advertising question. Just as Google’s AdWords fueled billions can readily drive a multi-billion dollar takeover of the online display advertising market, in other words a DoubleClick buyout, Google’s spare cash can easily subsidize free local directory assistance service, in...
- Tags: Social Web, Social Networking, Advertising, Yellow Pages, Web 2.0, Social Software, Social Media, Marketing, Local, Google, Culture
- Blog posts 2007-04-23
- Social Networking for the masses: Rise of 'The Sleuth'
- Is social networking really just a young persons game? Is MySpace the only social networking game? (see Web 2.0 ages: Poor old media?)NO. There is a social networker in each and every one of us that seeks emotional rewards from being connected and influential, new research has found. ...
- Tags: Marketing, Social Networking, Web 2.0, User-Generated Content, Social Web, Social Software, Social Media, Social Capital, Self-Promotion, Media
- Blog posts 2007-04-17
- Google: Any rain on My Maps parade?
- Is the latest incarnation of Google Maps the closest thing to heaven on earth, literally?Perusing Techmeme would suggest so, starting with the Official Google Blog declaration that a new My Maps feature is “Map-making: So easy a caveman could do it.” Google’s message is on Googley target and typically widely...
- Tags: YouTube, Web 2.0, Video, Venture Capital, VC, User-Generated Content, Social Web, Social Software, Social Networking, Social Media, Self-Promotion, Search Advertising, Search, Google Software Applications, Google, Culture, Amateur Content, Advertising
- Blog posts 2007-04-05
White Papers and Webcasts
Read about top issues IT decision-makers face every day, plus get cost-effective solutions to real-life IT problems.
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell was rated the top provider of Linux technical support.
