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- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-11-16
- Social media at the WashPost: It's time to loosen the tie
- For the sake of full disclosure, I spent a little more than two years working as an editor and later a reporter/blogger for the Washington Post - roughly from the summer of 2005 until early fall of 2007. I tell you this because it gives you some...
- Tags: Journalist, Blog, Social Media, Washington Post Co., Post, Sam Diaz
- Blog posts 2009-10-01
- SocialToo gives social networkers a false sense of security
- False SenseI think there is an innate false sense of security with social media after the initial exposure and use of a platform (FB, TWTR, LinkedIn etc.).Anything that adds an additional layer of "false sense" needs to be brought in the light, as you did... good post.If SocialToo "GETS IT"...
- Tags: Viruses and worms, SocialToo, false sense, social networker, networker, security
- Discussion threads 2009-09-28
- Controversy over Obama's student address? Gimme a break!
- Beats the hell outa me, Chris!I agree wholeheartedly that there should be no controversy over this. Next thing you know, the other party (sadly, the party I once called home - now I feel homeless) will want "equal time". becauseHe's an activist. All he is doing is...
- Tags: Recruitment & Selection, bad parent, GIMME, Obama
- Discussion threads 2009-09-03
- News to know: Pixie; Google Books; Time Warner-YouTube; PayPal; iLike
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Andrew Nusca: Next Palm webOS-ready phone, Eos 'Pixie', to arrive Oct. 2010 Richard Koman: Lawyer files a full-throated attack...
- Tags: Google Inc., Larry Dignan, Richard Koman, Andrew Nusca, Microsoft Corp., PayPal, Canon Inc., Sam Diaz, Microsoft Windows 7, Microsoft Windows, Cyberthreats, Microsoft Word, Blogging, Spyware, Adware & Malware, Operating Systems, Software, Security, Microsoft Office, Office Suites, Internet
- Blog posts 2009-08-20
- Public relations fail: A lesson and a rant
- This is not a PR thingThis is a email etiquette thing. Whenever somebody emails in bulk, BCC should be used. This ranges from sending a link to those puppies on YouTube you know who you are to professional ads.Not entirely, but kind of isHarry,I don't disagree with you that this...
- Tags: Blogging, public relations, rant
- Discussion threads 2009-08-19
- Public relations fail: A lesson and a rant
- I try to be supportive of the public relations industry. I spotlight wins. I publicly thank people for their good ideas. I do research reports to help clients, bloggers and agencies better communicate and understand each other. All of that said, I have very little tolerance for basic violations of...
- Tags: Social Media, Public Relations, E-mail, Marketing, Corporate Communications, Online Communications, Jennifer Leggio
- Blog posts 2009-08-19
- Can social business software transform people into a "platform"?
- [caption id="attachment_685" align="aligncenter" width="475" caption="Ross Mayfield co-founder of SocialText - photo by Jemima Gibbons"][/caption]Ross Mayfield is the co-founder of SocialText, a Silicon Valley startup that has been pioneering the use of social network tools within the world of enterprise IT. It might seem that...
- Tags: Software, Business Software, Social Software, Collaboration, Wiki, Online Communications, Tom Foremski
- Blog posts 2009-08-12
- The Speakers Group: 'Women will be better represented'
- The last couple of weeks begot a bit of brouhaha when The Speakers Group posted a "top 10 list" of social media speakers that included only men. The Internet backlash was severe from a social media community up in arms, questioning why the speakers bureau couldn't find at least one...
- Tags: Women, Speaker, Blog, Social Media, Charlene, Gender And Diversity, Human Resources, Jennifer Leggio
- Blog posts 2009-08-04
- Inside Curve: Lane Bryant Scores Plus Plus
- Who doesn't love style and fashion? Well, I suppose I don't love fashion, judging from my incredibly poor clothing selection skills (I rely 100% on my wife, who has mad skills when it comes to picking out good looking clothes) but I am in love with style. I love to...
- Tags: Apparel, Exclusion, Community, Brand, Women, Network, American Eagle, Bebe, Curve, Jay, Kate Moss, Gender And Diversity, Social Networking, Branding, Human Resources, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg
- Blog posts 2009-08-03
- Social media: Pondering the corporate ROI
- Social networking can deliver returns to enterprises as long as companies devote some time to them. Joe McKendrick at Smart Planet details some of the ROI discussions going on. Citing Natalie L. Petouhoff, Ph.D., an analyst at Forrester, and her study titled The ROI Of Online Customer...
- Tags: Network, Social Media, ROI, Social Networking, Online Communications, Marketing, Advertising & Promotion, Larry Dignan
- Blog posts 2009-07-17
- Time to Put A Stake in The Ground on Social CRM
- The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader Graham Hill almost a decade before that. Personally, I'm done defining it and am moving...
- Tags: Customer, Business, Tool, CRM, Social CRM, SCRM Business Strategy, Co-creation, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-07-06
- Building walls between PR, journalists: A worst practice
- One of the elements I love about social media is the tearing down of walls. I have an incredible network of contacts on multiple social networks to whom I can reach out in mere minutes. Just this morning, even, I put out an inquiry for this very blog post on...
- Tags: Journalist, Newsletter, Reporter, Service, Wall, Help A Reporter Out, ProfNet, Source, Public Relations, Corporate Communications, Construction, Marketing, Jennifer Leggio
- Blog posts 2009-06-17
- Seagate uses social media to 'humanize' storage devices
- Seagate uses social media to 'humanize' storage devicesSeagate created a sense of false open social mediaI was one of the many lucky Seagate HDD owners that suffered from the poorly built batch of Barracudas from six months ago. It died after three months of age, and not because of random...
- Tags: storage, social media, Seagate Technology LLC, storage device
- Discussion threads 2009-06-16
- News to know: Nokia; Salesforce; Mozilla; Google; Facebook
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Salesforce opens Sites; offers free version to help push cloud adoption Dion Hinchcliffe: Cloud computing and open source face-off...
- Tags: Salesforce.com Inc., Google Inc., Facebook, Larry Dignan, Nokia Corp., Flaw, Palm Inc., Mozilla Corp., Keyboards, Cloud Computing, Hardware, Peripherals
- Blog posts 2009-06-15
- On Twitter: Difference between spam and noise
- Last week at 140 | Twitter Conference I attended a panel on Twitter strategies and real-world case studies. Overall it was a solid panel with some talented speakers (Jeff Pester, Bryan Rhoads, Warren Whitlock, etc). Unfortunately, amid the good stuff, there was one not-so-little thing that made me twitch: the...
- Tags: Spamming, Twitter, Cyberthreats, Spam, Security, Spam And Phishing, Jennifer Leggio
- Blog posts 2009-06-03
- Nine worst social media fails of 2009... thus far
- Social media has taken the marketing world by storm. Major agencies and internal divisions are hosting think tank sessions to try and come up with witty ideas to market their products and drive customer loyalty. Some of the ideas they come up with are great. But others, let's face it,...
- Tags: Pizza Hut, Brand, Stunt, Social Media, Twitter, Motrin, Nannerpuss, Jack, Skittles Home Page, Ashton Kutcher, Branding, Marketing, Jennifer Leggio
- Blog posts 2009-05-22
- Money, at the root of all roots
- Food and how we get it. One of the crucial issues of this era. A report in Europe has just predicted famine and all manner of social and political disaster due to global warming. Famine, as in starvation. How we get our food will only become...
- Tags: Food, H1N1 Flu, Famine, Food & Beverage, Blogging, Manufacturing, Internet, Harry Fuller
- Blog posts 2009-05-14
- YouTube's social toolbar needs work
- Google always seems to have trouble launching a social service. Just last week, they launched a public profile product without an "add as a friend" button. Today, it's YouTube's realtime friend toolbar. It claims to allow you to see which videos your friends are watching in...
- Tags: Google Inc., Toolbar, YouTube Inc., Video, Friend, Corporate Communications, Marketing, Andrew Mager
- Blog posts 2009-04-23
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