social media intelligence solution

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Social media redefines traditional business intelligence strategies

* Jennifer Leggio is on vacation Guest editorial by Blake Cahill Companies and social media are on a collision courseâ€"with positive benefits. Thanks to the Internet and its increasingly social nature, the amount of information and conversation data existing today is breath-taking....

Tags: Strategy, Social Media, Social Media Intelligence Solution, Blake Cahill, Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management, Jennifer Leggio

Blog posts 2008-12-24

Additional Resources

IBM Helping Lay Enhanced Collaboration Foundations for US Bank

Here's an interesting collaboration case history: US Bank, the 6th largest bank in the United States, are rationalizing around IBM's Lotus Notes 8.5, Quickr, and Sametime for their 58,000 employees. This week I spoke first with Bob Picciano, general manager of IBM Lotus...

Tags: Bank, IBM Lotus Notes, IBM Corp., Collaboration System, Groupware, Financial Services, Collaboration, E-mail Servers, Enterprise Software, Software, Oliver Marks

Blog posts 2009-09-18

Enterprises seek better ways to discover, manage and master their information explosion headaches

Listen to the podcast. Download the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript. Download the transcript. Learn more. Sponsor: Hewlett-Packard. Join a free HP Solutions Virtual Event on July 28 on four main IT themes. Learn more. Register. ...

Tags: Hewlett-Packard Co., Information Technology, Podcasts, Strategy, Data Centers, Internet, Management, Storage, Hardware, Data Management, Dana Gardner

Blog posts 2009-07-21

News to know: Microsoft; Facebook; Acer; WiFi health scare

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Jury orders Microsoft to pay $388 million over anti-piracy patent Mary Jo Foley: Microsoft delivers SQL Server 2008 SP1 Adrian...

Tags: Google Inc., Facebook, Larry Dignan, Health Care, Wi-Fi, Microsoft Corp., Acer Inc., TechMeme, Netbook, Netbooks, Nettops & MIDs, Keyboards, Hardware, Peripherals

Blog posts 2009-04-09

CRM 2009 - Companies to Watch For - Second Verse, Different Than the First

Industry Giants -the New Adults on the Block Most of these might not be surprising to you but they are to me. With maybe the exception of Sage...and NetSuite....and RightNow and.....ah well.  I guess they aren't really all that surprising.  But to some degree, IBM and Cisco are surprising. ...

Tags: Strategy, Application, NetSuite Inc., IBM Corp., CRM, Zach, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2008-12-16

SalesView from InsideView: feature or product?

  I've had several conversations with InsideView in an effort to understand how its recently released SalesView product fits into the scheme of enterprise applications. Described as leveraging the convergence between social media and enterprise applications, SalesView is designed to provide sales people with fine grained information...

Tags: CRM, SalesView, Sales Strategy, Sales Force Management, Sales, Dennis Howlett

Blog posts 2008-04-21

SocialText moves the collaboration goalposts

  I caught up with Ross Mayfield, president of SocialText today to discuss its new products, SocialText Dashboard and SocialText People. Ross believes that wikis are the foundation for collaboration within the enterprise and that Dashboard and People represent the next iteration in the way people will...

Tags: Collaboration, Socialtext, Ross, Supply Chain Management (SCM), Wiki, Social Networking, Enterprise Software, Software, Online Communications, Marketing, Advertising & Promotion, Dennis Howlett

Blog posts 2008-04-17

Arthur C. Clarke: All These Worlds Are Yours

Arthur C. Clarke: All These Worlds Are YoursArthur C. Clarke : The beacon to the human race is no moreLike the rest of the world I was also very saddened by his death. He lived a full life and was the same shining personality till the end.As a kid whose...

Tags: Robots, Arthur C. Clarke, HAL

Discussion threads 2008-03-19

My top picks from Demo 08

After two days of immersion in 6-minute product pitches from 77 companies, my head is still spinning from Demo 08. Like a centrifuge some of the material is coalescing, demos floating to the surface, which I presume are those that struck me as worthy of more than a passing glance....

Tags: Collaboration, Performance, Network, Ribbit, Video, StackSafe, LiquidPlanner, Delver, Circos, Asankya, Corporate Communications, Marketing, Dan Farber

Blog posts 2008-02-01

Microsoft's unveils its grand virtualization strategy

Updated 11:00 AM PST: Microsoft will formally unveil its grand virtualization strategy tomorrow at a Virtualization Deployment Summit in Bellevue, WA, highlighted by the acquisition of Calista Technologies, a deeper alliance with Citrix and initiatives for deploying virtualization from desktops to data centers (see also Mary Jo Foley's take on...

Tags: Combination, Desktop, Server, Microsoft Windows, VMware Inc., Microsoft Corp., Microsoft Windows Server 2008, EMC Corp., System Center, Hyper-V, Money Line, Application Virtualization, Presentation Virtualization, Microsoft System Center, Virtualization, Storage Management, Utility Computing, Hardware, Storage, Dan Farber

Blog posts 2008-01-21

The top Enterprise Web 2.0 stories of 2007

Over the last year, we have witnessed the continuation of the steady movement of the mostly consumer-driven Web 2.0 phenomenon into the workplace that began as a trickle in 2006. Blogs, wikis, social bookmarking, social networking, end-user mashups, and even prediction markets saw their largest entry yet into businesses...

Tags: Web, Mobile, Platform, Idea, Business, SOA, Amazon.com Inc., Enterprise, Channel Management, Web 2.0, Marketing, Internet, Dion Hinchcliffe

Blog posts 2007-12-27

Twitter is dangerous

Twitter is dangerousSocial Media Policy TimeSure you can go ahead and enforce some restrictions, but there are almost always ways around them. A good, solid and clear social media policy is becoming a necessity. Tie it into your work contract and make it clear that social networks are considered a...

Tags: PRODUCTIVITY, Twitter

Discussion threads 2007-12-19

Scoble: AppleTV "left the door open to its competitors"

Scoble: AppleTV "left the door open to its competitors"Proves why choosing OSX is so restrictive[i]Do we have a 16:9 1080-full-res MacBookPro out yet? No. Dell has one. So does Acer. Just look for an WUXGA screen. But Apple hasn't shipped one of those yet.[/i]I use Linux and Windows so when...

Tags: Desktops, Network technology, Apple Inc., hardware, AppleTV

Discussion threads 2007-05-30

Social Capital Theory Meets Web 2.0, by Donna Bogatin

SOCIAL CAPITAL THEORY MEETS WEB 2.0by Donna BogatinInteractive Presentation Authored by Donna BogatinFor presentation at IBM Research Center, Tuesday, February 6, 2007, 11am I am invited to share my Web 2.0 thoughts with T.J. Watson Research Labs. In Web 2.0 and blogosphere fashion, my presentation to IBM will...

Tags: Business Models, Web 2.0, Usability, Enterprise, Blogs, User-Generated Content, Social Web, Brands, Self-Promotion, Social Networking, Social Media, Wikipedia

Blog posts 2007-02-05

Big software firms take aim at Web 2.0

While 2006 was a big year for Web 2.0 in the consumer space, it was barely on the radar in the enterprise world. That didnt stop volumes of press coverage, speculation, and debate about how applicable Web 2.0 technologies -- from Ajax to social networking -- would actually be...

Tags: Web 2.0, Web

Blog posts 2007-01-29

DemoFall hits, misses and maybes

Rafe Needleman provides the wrap up of our DemoFall 2006 coverage, collecting the hits and misses from our ZDNet/CNET team who attended the event (see the Demo blog on News.com and on ZDNet): Hits Rafe Needleman, CNET.com: I was only able to stay for one day of the conference, but...

Tags: Dash Navigation

Blog posts 2006-09-28

Structured blogging--what's in it for users?

Paul Kedrosky's blog has a provacative post on structured blogging and a number of comments have been posted. He doesn't think that users get enough value to invest the time to mess with adding structure to blogs:There is simply not enough benefit to the average blogger to compensate for the...

Tags: Structured Blogging

Blog posts 2005-12-16