social communities

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Confessions of a social community subscribe-aholic

I have subscribed to more social communities than I can keep up with ... and yet I keep clicking subscribe links. Some I bookmark, and some I don't. Most are clutter in my cyber-closet. My name is Maurene, and I'm a social community subscribe-aholic.  In my reality, each one is important -- with bits and bytes...

Tags: Web 2.0, Social media, Social communities, PIM

Blog posts 2007-07-05

Enterprise communication: Flexibility trumps security

Before wireless email became commonplace, executive management would often forward their most important email messages from their corporate account to their free, consumer email account (e.g., hotmail) -- so that they could access them at a public kiosk while traveling. Consumer instant messaging IM, and the plethora of free "2.0"...

Tags: Collaboration, Email, Messaging, Security, Social communities, Web 2.0

Blog posts 2007-04-27

Lotus grabs onto social media, but can they convert the naysayers?

From its Iris Associates roots, Lotus has rallied the "connectiveness" banner -- through the industrys latest labels: groupware, collaboration and, now, community. Lotusphere 2007 rallied around social computing. New entrants, Lotus Quickr (code-named Geneva) and Lotus Connections (code-named Ventura), renewed the rally. Lotus Quickr is a "TeamSpace" aka team room...

Tags: Social communities, Social media, IBM Corp., Lotus Connection, IBM-speak:Lotus Quickr

Blog posts 2007-01-26

Additional Resources

Enterprise 2.0 - the non-debate

If I'd paid the full whack $2,495 to attend the Enterprise 2.0 conference I'd be demanding at least a partial refund. It seems the 'Enterprise 2.0 - what a crock' debate was less than a damp squib and more like a feeble whimper. Here's the back story: ...

Tags: Enterprise 2.0, Dennis Howlett

Blog posts 2009-11-05

Organic Social Networks, the Yankees and....Wha'? (UPDATE: WE WON OUR 27TH WORLD SERIES!)

Needless to say, being a Yankees fan of the entirely driven and committed sort, I'm biting every nail on my hands off and frankly, if I could reach my feet, would go at those nails too (Ugh.). I do that every time that the Yankees are in the playoffs or...

Tags: Facebook, Network, Twitter Inc., CRM, Games, Social Networking, Personal Technology, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg

Blog posts 2009-11-04

Wither Silicon Valley? IT will be driven by emerging markets

WTF does "dead-cat" mean?Dear ZDnet,Please stop trying to make-up terms like "dead-cat" or "dead-finger". Nobody cares.SheeshWell good morning Mr. Happiness and feel good vibe. I wish I could take credit for dead cat bounce but the term has been around---oh let's say---FOREVERhttp://en.wikipedia.org/wiki/Dead_cat_bounceRE: Wither Silicon Valley? IT will be driven by...

Tags: Strategy, Communities, U.S.A., Wither Silicon Valley, pure research, information technology, emerging market

Discussion threads 2009-10-19

Oracle's big plan: Double revenue in five years

Oracle capped off its OpenWorld conference with a powwow with analysts where management was described as extremely confident about the company's prospects. Although I'm not sure you could ever describe Oracle management as timid---does Larry Ellison allow that?---analyst notes seem to portray executives as exceedingly confident. Judging...

Tags: Revenue, Oracle Corp., Ross MacMillan, Tools & Techniques, Operational Accounting, Management, Finance, Larry Dignan

Blog posts 2009-10-16

Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head

I am almost always in awe of Oracle OpenWorld.  The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees?  Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...

Tags: Oracle Corp., Siebel Systems Inc., CRM, Anthony Lye, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-10-14

News to know: Intel; Microsoft; Cisco; Google Voice; Postini; Nokia

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Intel: Solid third quarter; Sees brighter prospects ahead Sam Diaz: Analysts interested in Intel's 2010, not just...

Tags: Google Inc., Postini Corp., Larry Dignan, Nokia Corp., Voice, Camcorder, Microsoft Corp., Cisco Systems Inc., Sam Diaz, Intel Corp., Microsoft Windows 7, Microsoft Windows, 3G, Data Centers, Wiki, Operating Systems, Software, Cellular Phones, Consumer Electronics, Personal Technology, Storage, Hardware, Data Management, Online Communications

Blog posts 2009-10-14

Collaboration Strategy Shortcomings? Whack the Community Manager

Spot onHi Oliver -Thanks for adding your perspective to this and for referencing our Community Maturity Model. I think you are spot on in calling out the fact that current initiatives and strategic intent are fairly unbalanced right now in terms of resources and ownership. Companies are recognizing...

Tags: COMPANIES, Collaboration Strategy Shortcomings, collaboration

Discussion threads 2009-10-05

The burnout risks for E2.0 community managers

Dion Hinchcliffe's piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That's not to say that conclusions are incorrect. There...

Tags: Dennis Howlett

Blog posts 2009-09-29

Community management: The 'essential' capability of successful Enterprise 2.0 efforts

Community RoundtableThanks Dion. Community Management is one area our members have identified requires much more attention in the process of successfully deploying a large-scale effort. For a great resource for Community Managers, I recommend Rachel Happe and Jim Storer's Community Roundtable. This member group provides isight on how...

Tags: successful Enterprise 2.0 effort, Enterprise 2.0 effort, Enterprise 2.0

Discussion threads 2009-09-28

A List: CRM(ish) Reading Worth it.

Sorry to have dropped off the radar for awhile. I was on the road.  First in Chicago having facilitated a customer event with Sword Ciboodle customers at the Union League Club - one that included a presentation by Brian Carey of Sears on what Sears is doing to improve the...

Tags: Sears Roebuck & Co., Social Media, Customer, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing, Paul Greenberg

Blog posts 2009-09-28

Eight top picks from TechCrunch50

TechCrunch50 came and went quickly after a flurry of demos and presentations from hopeful start-ups. This year's winner, RedBeacon, which helps people match a service to a reputable local business, took home the prize but there were eight other companies that struck my fancy during their presentations. Here's a quick...

Tags: Patient, Health Care, CrowdFlower CrowdFlower, Vertical Industries, Benefits, Healthcare, Human Resources, Jennifer Leggio

Blog posts 2009-09-16

How Kanye West influences enterprise social business strategy

Entertainment personality Kanye West's outburst over the weekend at the MTV Video Music Awards ceremony has implications for the enterprise business world. Jive Software, whose 'SBS' Social Business Software 'frees people to engage in open, natural business conversations and workflows that typically are...

Tags: Marketing, Collaboration, Analytics, Twitter Inc., Social Media, Entertainment, Business Strategy, MTV, Radian6, Jive Software, Financial Planning, Finance, Oliver Marks

Blog posts 2009-09-14

RightNow acquires social networking company HiveLive

RightNow on Tuesday said it will acquire HiveLive, an enterprise social networking company, for about $6 million in cash. In a statement, RightNow, which provides customer relationship management software as a service, said it plans to add HiveLive's technology to its platform. The move is the latest...

Tags: Social Networking, RightNow Technologies, HiveLive, Software As A Service (SaaS), Managed Hosting, Customer Relationship Management (CRM), GAAP, Networking, Enterprise Software, Emerging Technologies, Software, Financial Accounting, Finance, Larry Dignan

Blog posts 2009-09-08

Fortune 500 Series: DirecTV strengthens customer channel with social media

Thank you for the opportunity to share our approach at DIRECTVJennifer,Thank you for the opportunity to share our approach here at DIRECTV. We strongly believe grounding our social media efforts in service opens doors to learn about all aspects of our business as these conversations develop and grow.Your Fortune 500...

Tags: TVs, TV & Home Theater, DirecTV, social media

Discussion threads 2009-09-02

Tech startup creates State Dept.-approved educational games for Middle East

The U.S. State Department has contracted a small Virginia-based startup to create mobile phone games to help citizens of nations the U.S. has poor relations with -- mostly in the Middle East -- learn about America and its values. ...

Tags: Game, Phone, Mobile, Cell Phone, Tech Startup, Advertising & Promotion, Cellular Phones, Telecom & Utilities, Marketing, Consumer Electronics, Personal Technology, Andrew Nusca

Blog posts 2009-08-25

Every company is a media company

Not a fact."every company needs to publish to its various communities, its customers, its staff, it?s neighbors."Eh, no. Not every company. A lot of small "mom & pop" businesses don't. A lot of franchises just let the corporate side take care of that. A lot of small churches don't.In your...

Tags: Advertising & Promotion, media company

Discussion threads 2009-08-23

Tapatalk 1.2 (Mobile)

Tapatalk is an iPhone or iPod Touch social networking application that allows you to access your favorite discussion communities in an elegant and optimized iPhone interface. Tapatalk allows you to participate in discussions, view forum's photos, and an iPhone optimized experience.

Tags: Apple iPhone, Mobile, Quoord Systems, Tapatalk, Social Networking, Smart Phones, Online Communications, Marketing, Advertising & Promotion, Consumer Electronics, Personal Technology

Software downloads 2009-08-06