<![CDATA[sla Resources | ZDNet]]> en-us <![CDATA[Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs]]> Wed, 18 Nov 2009 00:00:00 -0800 <![CDATA[Dynamic SLA Template Adjustments Based on Service Property Monitoring]]> Tue, 08 Sep 2009 00:00:00 -0700 <![CDATA[Service Level Agreement in Cloud Computing]]> Sat, 05 Sep 2009 00:00:00 -0700 <![CDATA[Swisscom Replaces Paper Process With Dashboard to Monitor SLAs for 200 Systems]]> Wed, 01 Jul 2009 00:00:00 -0700 MSFT SCMW Y MSFT,SCMW Y <![CDATA[Google makes an Outlook plugin to replace Exchange]]> Thu, 11 Jun 2009 02:50:00 -0700 GOOG GOOG <![CDATA[Honoring SLAs on Cloud Computing Services: A Control Perspective]]> Tue, 09 Jun 2009 00:00:00 -0700 <![CDATA[An Efficient Method for Service Level Agreement Assessment]]> Thu, 04 Jun 2009 00:00:00 -0700 <![CDATA[Mainframes provide fast-track access to private cloud benefits for enterprises, process ecosystems]]> Tue, 02 Jun 2009 09:39:19 -0700 <![CDATA[SLA's and the Real World]]> Mon, 20 Apr 2009 00:23:22 -0700 <![CDATA[Service Level Agreement (SLA) Negotiation, Automation and Orchestration for Cloud Computing]]> Mon, 06 Apr 2009 00:00:00 -0700 <![CDATA[SLA Monitoring in the Customer Service Environment: Meeting the Challenges With Operational Business Intelligence]]> Wed, 01 Apr 2009 00:00:00 -0700 <![CDATA[The race to 99.999 percent uptime: 3Tera ups the cloud SLA ante]]> Thu, 19 Mar 2009 21:02:00 -0700 <![CDATA[The race to 99.999 percent uptime: 3Tera ups the cloud SLA ante]]> Thu, 19 Mar 2009 02:04:56 -0700 <![CDATA[Leveraging Public Resource Pools to Improve the Service Compliances of Computing Utilities]]> Fri, 16 Jan 2009 00:00:00 -0800 <![CDATA[Business Services Provider Boosts SLA Compliance]]> Thu, 01 Jan 2009 00:00:00 -0800 HPQ HPQ <![CDATA[Meeting SLAs for the World's Most Demanding Customers With HP Insight Dynamics - VSE]]> Thu, 01 Jan 2009 00:00:00 -0800 HPQ HPQ <![CDATA[Service Level Agreement Specification, Compliance Prediction and Monitoring With Performance Trees]]> Thu, 01 Jan 2009 00:00:00 -0800 <![CDATA[Best Practices for Establishing SLAs]]> Wed, 17 Dec 2008 00:00:00 -0800 CPWR CPWR <![CDATA[SLA Requirement Generation and Implementation Algorithm Selection for Service Composition Based on QoS Reference Vector]]> Thu, 11 Dec 2008 00:00:00 -0800 <![CDATA[SLA-Driven Distributed Application Development]]> Mon, 01 Dec 2008 00:00:00 -0800