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- ZDNet Author Biography
Russell Shaw passed away in March 2008. He was an enterprise computing journalist, analyst and author based in Portland, Oregon. A specialist in open source architectures and strategies, Microsoft applications, wireless networking, and multimedia content creation, Russell covered these fields regularly for several IT, business and consumer publications, including Investor's...
- more about Russell Shaw »
ZDNet Resources
- Concerned about SkypeOut voice quality? This new agreement may help
- Andy Abramson, yours truly, and perhaps you have been concerned about inconsistencies in the voice quality of SkypeOut calls.Hopefully, a new agreement between Skype and voice termination services solutions provider Teleglobe will help.Teleglobe will provide call termination for SkypeOut. This will be accomplished via the Teleglobe VoIPLink service, a redundant,...
- Tags: Skype
- Blog posts 2007-05-25
- Contest offers free Wi-Fi phone, FON router, 500 SkypeOut minutes and more
- Skype is offering a SMC WiFi phone, FON router, 500 SkypeOut minutes and a years worth of free Skype voicemail for $159. Thatd be around $50 off retail. Better yet, Im going to tell you how to win one for free. But first, heres a link...
- Tags: Skype, Promotions, General
- Blog posts 2007-04-13
- One Skype user's tale of SkypeOut "Add Credits" woe
- Skype user rox has recently experienced a customer-service meltdown of the highest magnitude. She writes us to call attention to the many Skype Forum posts she has made in which she has given a blow-by-blow account of the ordeal.This whole bloody mess started when rox attempted to add an...
- Tags: General, Skype, Case Studies, Skype Technologies S.A.
- Blog posts 2006-11-06
Additional Resources
- The ultimate student handheld: something for Christmas?
- I've taken many months looking for the ultimate student device; something fairly cheap and not too expensive especially in this current credit climate, something that'll last for a while, something which which can be multi-purpose; none of this "buy a camera, a phone and a sat-nav" when you can have...
- Tags: Phone, Handheld, Video Call, Video, Camera, E61, E71, Multimedia Having Fun, Telecom & Utilities, Zack Whittaker
- Blog posts 2008-11-24
- Gmail expands to include voice and video
- Sometimes, that back-and-forth typing of an IM chat just isn't working for you in a way that a voice conversation or face-to-face meeting might. Today, Google launched video and voice chat for Gmail - not necessarily a ground-breaking feature but somewhat different from other models because the...
- Tags: Video Chat, Google Gmail, Voice, Video, E-mail Providers, Cloud Computing, Corporate Communications, Internet, Marketing, Sam Diaz
- Blog posts 2008-11-11
- Ripplex Address Book for Windows (exe)
- Use Ripplex as Address Book for Skype (shows Presence, Mood messages) and twitter client. Also store all your scattered contact and personal information, synchronize address book data on multiple PCs, exchange and update information with linked friends without sharing it with any third party - not even Ripplex Inc., Version...
- Tags: Ripplex, Microsoft Windows, Operating Systems, Software
- Software downloads 2008-11-07
- ScreenCamera Free Edition (exe)
- Stream your desktop screen on free video chatting programs and Web sites. ScreenCamera supports multiple applications simultaneously and works perfectly with MSN Messenger, Skype, Yahoo Messenger, ICQ, AOL Messenger, Live Messenger, PalPalk, Camfrog, AIM, Stickam, AnyWebcam, or any other live video chatting program or Web site. This version is the...
- Tags: Web, Video, Web Site, PCWinSoft Systems, Corporate Communications, Web Site Development, Web Technology, Channel Management, Desktops, Marketing, Internet, Hardware
- Software downloads 2008-11-06
- FCC opens up wireless 'white spaces;' Assessing winners, losers and wild-cards
- FCC opens up wireless 'white spaces;' Assessing winners, losers and wild-cardsCo-optingIf the new frequencies are open to any company and if some companies are threatened by competition using the new frequencies, then why shouldn't the threatened companies jam the new frequencies?That seems one of the points of this quoted quote:The...
- Tags: Federal government, Wi-Fi, TELECOMMUNICATIONS, Amateur Radio, white space, spectrum, FCC, wireless
- Discussion threads 2008-11-05
- Vista Bar (exe)
- Vista Bar is comprehensive scalable toolbar, able to implement Vista style functions for older versions of Windows. Google, Yahoo, Alexa, Ebay and others. In addition, it supports large number of unique features: over 30 search and metasearch engines, search Term Highlighting, page Zoom In/Out feature, advanced navigation on eBay, MySpace...
- Tags: Toolbar, Microsoft Windows Vista, Vista Bar, Microsoft Windows Vista (Longhorn), Operating Systems, Microsoft Windows, Software
- Software downloads 2008-11-05
- A halloween challenge: Windows 7 vs MacOS X
- A halloween challenge: Windows 7 vs MacOS XThere is only one advantage of Windows over Mac OS XDirectX.RE: A halloween challenge: Windows 7 vs MacOS XThe challenge should be: what can you do on an exorbitantly expensive Mac that you can't do right now in Windows for a fraction of...
- Tags: Operating systems, Apple Mac OS X, OSX, Microsoft Windows 7, halloween challenge, Apple Mac OS, Microsoft Windows, MacOS X, Win 7, Apple Macintosh, Linux
- Discussion threads 2008-11-01
- HP Mini 1000 netbook gets reviewed early and often
- HP Mini 1000 netbook gets reviewed early and oftenI wonder if they aren't replacements though.I just prepped and delivered an Acer Aspire One to a flight attendant friend of mine. I replaced Adobe with KPDF, put in Tunderbird and Gaim and she loves it. I just got another...
- Tags: PRODUCTIVITY, Digital music, HP Mini 1000, Hewlett-Packard Co.
- Discussion threads 2008-10-29
- HP revs netbooks: Attempts custom Linux OS
- Hewlett Packard on Wednesday rolled out a netbook lineup designed to play catch up with Dell, Asus and others. But the real interesting play here is HP's move to develop a custom Linux operating system for one of its netbooks. First the news (statement, specs, Techmeme): HP...
- Tags: Hewlett-Packard Co., Operating System, Linux, Operating Systems, UNIX, Open Source, Software, Larry Dignan
- Blog posts 2008-10-29
- Integrate Google Calendar and Docs into Gmail natively
- Integrate Google Calendar and Docs into Gmail nativelyAdding TasksI'm venting on a subject only tangentially related to the article. It is this: when are users going to have the same kind of functionality for creating tasks that we have for creating email? I can right-click on any file on my...
- Tags: E-mail providers, Microsoft Outlook, cloud computing, Microsoft Office, Google Inc., e-mail, Google Calendar, Docs, calendaring, Google Gmail
- Discussion threads 2008-10-28
- Cringely's right, Windows Mobile is dead
- Cringely's right, Windows Mobile is deadPeople who know nothing have the loudest opinions"Cringley is right, unless you can point me to any hot new product that will be using it."@UninformedIdiotHave you heard of the HTC Touch HD or the Xperia X1?Triple......I like your posts sometimes but you're way out on...
- Tags: Smart phones, Handhelds, Operating systems, Advertising & Promotion, Cellular phones, Microsoft Windows Mobile, Microsoft Corp., mobile, WM7, Microsoft Zune, Cringely, handset, High Tech Computer Corp., Microsoft Windows
- Discussion threads 2008-10-24
- Business Management Suite (The Naked CRM) (exe)
- Naked supports CRM is a fully functional customer relationship management or to put another way is the ultimate invoicing and expense system for XP. Naked Supports CRM gives you the capability to easily create and maintain a clear view of customers details from first contact through purchase and post-sales. With...
- Tags: Business Management, CRM, Naked Support, Naked Supports CRM, Naked CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Software downloads 2008-10-20
- ebay beats Q3, adjusts guidance for Q4, FY08
- eBay reported third quarter earnings today, beating Wall Street's expectations with revenues of $2.12 billion, up $228 million from the third quarter of 2007. It reported non-GAAP profits of $592 million, or 46 cents per share. GAAP profits were $492 million, or 38 cents per share. Analysts had been expecting...
- Tags: Earnings, eBay Inc., GAAP, Financial Accounting, Finance, Sam Diaz
- Blog posts 2008-10-15
- F-Secure Internet Security 2009
- F-Secure Internet Security 2009 is a complete suite of antivirus, antispyware, antispam, antiphishing, and personal firewall tools for personal desktops. We've been hearing good things and looking forward to reviewing F-Secure for years, however, several little things bothered us about this release. F-Secure Internet Security 2009 costs more than the...
- Tags: Firewalls, Spyware, adware & malware, SECURITY, Viruses and worms, Cyberthreats, Network security, F-Secure Corp., F-Secure Internet Security 2009, F-Secure Internet Security
- Product reviews 2008-10-08
- Open source in a time of recession
- We face what my late friend Russell Shaw called "a shrinking water hole." Not every company will survive the drought. But open source as a business model will survive, because it's an adaptation that is meant for days like these. by Dana Blankenhorn
- Tags: Recession, Open Source, Dana Blankenhorn
- Blog posts 2008-10-08
- News to know: Green PCs, IT; IBM; Nokia; Apple
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Larry Dignan: IBM launches beta of 'Bluehouse,' eyes Cisco's WebEx Matthew Miller: First impressions of the Nokia N96. Gallery right. Mary Jo...
- Tags: Steve Jobs, Larry Dignan, Nokia Corp., PC, Information Technology, Yahoo! Inc., Apple Inc., Microsoft Corp., Matthew Miller, IBM Corp., Podcasts, Linux, Internet, Operating Systems, Software
- Blog posts 2008-10-06
- fring lets you make Skype calls from your iPhone, available for free
- fring lets you make Skype calls from your iPhone, available for freeI've been waiting for an application like this . . .Great to see that some really useful applications are starting to make their way through the Apple screening process.If you're interested, you can read about my experiences with many...
- Tags: VOIP, TELECOMMUNICATIONS, Apple iPhone, fring, Skype Call, Skype Technologies S.A.
- Discussion threads 2008-10-05
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