Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Six Sigma Projects - Click-Through Demo (msi)
- This is a portable, interactive demo that closely simulates the UI and functionality of an actual solution. Installs to your Start menu and includes a presenter script. Scenario Summary: Six Sigma is a continuous process improvement methodology that helps companies reduce expenses and increase profits by streamlining operations, improving quality,...
- Tags: Continuous Process Improvement, Microsoft Corp., Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Software downloads 2007-09-20
- Empire Blue Cross Blue Shield Cuts Printing and Mailing Costs, Consolidates Print Centers, Reduces Costs and Realizes an 11-Month ROI With Xerox
- New York-based Empire Blue Cross Blue Shield, like many insurance providers, spends a significant amount of money every year on printing, mailing, faxing, check-writing, and associated costs. Empire wanted to improve its efficiency and cut costs in those areas and provide better service to its members. Empire turned to Xerox...
- Tags: Xerox Corp., Blue Cross Blue Shield, Printing, Document Management, Six Sigma, Insurance, Tqm/Six Sigma/ISO 9000, Enterprise Software, Software, Finance, Managerial Accounting, Quality, Business Operations, Corporate Insurance, It Operations
- Case studies 2007-08-03
- Corrective Action Management System (exe)
- Issue and manage Corrective Action and Preventive Action Request CAPA complying with ISO 9000 requirements for quality assurance, quality control system or continuous improvement for Six Sigma projects. It is also an ideal solution for Supplier Corrective Action Request SCAR and Safety Action Request SAR. Main features: manage corrective action...
- Tags: Quality Control, Action, Quality, E-mail, Channel Management, Tqm/Six Sigma/ISO 9000, Six Sigma, Process Improvement, Business Operations, Online Communications, Marketing, It Operations
- Software downloads 2007-05-31
- Anywhere. Anything. Anyone. Any Time.: Identifying Opportunities for Top-Line Revenue Growth, Competitive Advantage, and Bottom-Line Cost Savings
- Ground-breaking quality metrics, including Total Quality Management TQM, Business Activity Monitoring BAM, Balanced Scorecards, Six Sigma, and the Malcolm Bridge Quality System, have helped companies and industries move toward more effective, efficient, and valuable business systems. However, even those enterprises with the most progressive use of quality management frameworks are...
- Tags: Unisys Corp., Quality Management, Competitive Advantage, Quality, Balanced Scorecard, Six Sigma, Tqm/Six Sigma/ISO 9000, Business Operations, Marketing, Marketing Research, It Operations
- White papers 2007-02-01
- Achieve and sustain excellence in your product development: Use scorecards for risk management in technical processes
- Whether you work in the strategic, tactical, or operational technical environment, establishing formal methods for measuring technical task performance is essential. It accomplishes two things: 1) manages risk and allows you to make key decisions at gate reviews and key project milestones; and 2) enables managers to pay for performance...
- Tags: Prentice Hall Inc., Risk Management, Six Sigma, Research & Development, Tqm/Six Sigma/ISO 9000, Process Improvement, Financial Planning, Product Development, Strategy, Financial Services, Quality, Business Operations, It Operations, Finance, Management
- Book chapters 2006-11-08
- Lean6 Six Sigma Tool (zip)
- Six Sigma is the methodology to achieve perfect quality - by reducing variability and defect-rate. Lean6 is a collection of tools to measure, improve, and control processes in manufacturing and service businesses. The tool-set includes DOE, FMEA, C&E, COPQ, QFD, CAP, GRR. Version 60812 has security-update.
- Tags: Lean6, Tool-set, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Software downloads 2006-08-29
- ProbWorks (zip)
- ProbWorks is a suite of uncertainty and sensitivity analysis tools for use within Microsoft Excel. The ability to quickly assess and graph the predicted statistical characteristics of your product is critical for conducting robust design, risk-based design, design for uncertainties, or six-sigma product development. Each ProbWorks: Excel driver component has...
- Tags: Driver, Analysis, ProbWorks, Microsoft Excel, Product Development, Six Sigma, Microsoft Office, Office Suites, Software, Research & Development, Business Operations, Quality
- Software downloads 2006-07-04
- QIT Production Quality Management Suite (exe)
- Use Six Sigma methodology, Pareto analysis, and trend analysis to monitor process performance, define the weakest link, and verify improvement initiatives. It is ideally for advanced quality control/quality assurance for business with/without Six Sigma knowledge. This installation package include: QIT Production Quality Management System 3.0, QIT Corrective Action Management System...
- Tags: Quality Management, Analysis, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Software downloads 2006-05-18
- Jordache Realizes Hidden Savings through Document Analysis and Device Consolidation
- When Jordache Enterprises needed to update and streamline its document output fleet, it turned to Toshiba's Encompass™ Document Analysis Program, a six-sigma-based process that uncovers a company's hidden printing, faxing, and copying costs. Download this case study to read more about the Encompass program and how it enabled Jordache to...
- Tags: Fleet, Consolidation, Cincom Encompass, Toshiba Corp., Analysis, Jordache, Six Sigma, Tqm/Six Sigma/ISO 9000, Document Management, Process Improvement, Quality, Business Operations, It Operations, Enterprise Software, Software, Finance, Managerial Accounting
- Case studies 2006-01-01
- Practical Implementation of Best Practices for Analysis in a Design Environment
- Business initiatives such as Lean Design and Design for Six Sigma demand the use of best practices. However, the restrictions of software complexity, software customization, user training and user CAE knowledge all combine to make this a difficult challenge. This paper describes a new approach to providing a flexible method...
- Tags: Software, Siemens AG, Environment, Analyst, Best Practice, Analysis, Tools & Techniques, Six Sigma, Management, Quality, Business Operations
- White papers 2005-06-01
- Adaptive Manufacturing: Enabling the Lean Six Sigma Enterprise
- This SAP white paper reviews the history of lean manufacturing best practices and explains why a more pragmatic approach to lean manufacturing is now in order. Find out how market forces such as demand variability and supplier fragmentation are affecting manufacturers and what they must do to extend lean- and...
- Tags: Lean Manufacturing, SAP AG, Supplier, Manufacturing, Tqm/Six Sigma/ISO 9000, Six Sigma, Process Improvement, Channel Management, It Operations, Quality, Business Operations, Marketing
- White papers 2005-05-01
- ISSSP Thought Leader Whitepaper; Six Sigma and Multi-Initiative Project Management
- Meeting this multi-initiative challenge requires new approaches to resolving cultural resistance, processes, tools, teams and choices for project management solutions. Leading teams have developed systems and designed processes to address the challenges of managing multiple initiatives within their organizations, but this work is still in its early stages. This paper...
- Tags: Leader, Instantis Inc., Six Sigma, Project Management, Tools & Techniques, Strategy, Team Management, Productivity, It Operations, It service Management, Management
- White papers 2005-04-01
- SigmaLookup (zip)
- Replaces the six sigma look-up table to allow you to calculate Defects/Opportunity DPO Defects/Million Opportunity (DPMO/PPM) Yield and Sigma. It also allows you to convert CPK, Sigma, DPMO, and or Yield into other units using the same table. Version 2.0 ties onto Excel for charting.
- Tags: Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Software downloads 2005-01-17
- The Information Conundrun: How Much Is Too Much Information When It Comes to Business Service Management Implementation Compliance
- Six-Sigma, Business Services Management, Balanced Scorecard and many other techniques are being embraced by CIO's world-wide in order to quantify and measure the impact of new and existing IT services back to the business organization. While Six-Sigma and Balanced Scorecard techniques are general in nature, Business Services Management applies specifically...
- Tags: Technique, Compliance, Business Service Management, Infosys Technologies Ltd., Balanced Scorecard, Six Sigma, Tqm/Six Sigma/ISO 9000, Productivity, Process Improvement, Marketing, Marketing Research, Quality, Business Operations, It Operations
- White papers 2005-01-01
- Combining ITIL and Six Sigma to Improve Information Technology Service Management at General Electric
- ITIL defines the "what" of service management and Six Sigma defines the "how" of quality improvement. Together, they make a great combination for improving the quality of IT service delivery and support. This paper presents a description of ITIL and Six Sigma, and discusses how they can be used together...
- Tags: General Electric Co., Information Technology, ITIL, Six Sigma, Process Improvement, Tqm/Six Sigma/ISO 9000, It Services, Quality, Business Operations, It Operations
- White papers 2004-10-19
- Business Process Management: The Foundation for Six Sigma Success in Financial Services
- Though its roots are in manufacturing, the Six Sigma methodology is now being adopted within the financial services sector to enable greater operational efficiency, cost savings, and improved customer service. This white paper from FileNet explains how business process management BPM systems can streamline and support Six Sigma activities within...
- Tags: Business Process, FileNet Corp., BPM, Financial Service, Operational Planning, Six Sigma, Business Process Automation, Tqm/Six Sigma/ISO 9000, Process Improvement, Strategy, Enterprise Software, Business Operations, Quality, It Operations, Management, Software
- White papers 2004-10-01
- Proforma's ProVision Suite Version 4.4.1
- ProVision's greatest strength is in business/enterprise architectures and process redesign and improvement, but it also has significant strength in all other areas, including business rules, software development, human performance improvement, and the development of management and measurement systems. ProVision also provides support for Discrete Event simulation and Six Sigma modeling....
- Tags: Business Process, Provision, Proforma, Operational Planning, ITIL, Six Sigma, Research & Development, Government, Process Improvement, Sarbanes-Oxley, Software Development, Supply Chain Management (SCM), Business Operations, It Services, Quality, Regulations, Financial Accounting, Finance, Software/Web Development, Enterprise Software, Software
- White papers 2004-10-01
- Reinforcing Six Sigma in Project Management
- Six Sigma and Innovative thinking when used in conjunction with Project Management can be recognized as panacea for all ailments! Six Sigma is practiced as a methodology of process improvement to achieve business excellence. Six Sigma is a systematic method of using extremely rigorous data gathering and statistical analysis. It...
- Tags: Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Project Management, Tools & Techniques, Strategy, Quality, Business Operations, It Operations, It service Management, Management
- White papers 2004-05-01
- ITIL and Six Sigma - Together Again for the First Time
- This paper proposes bringing together two seemingly independent approaches to improve the quality of IT service delivery - the IT Infrastructure Library ITIL and Six Sigma. These two approaches, each of which has attractive features, can certainly function without the other. ITIL defines a framework for IT Service Management. It...
- Tags: Information Technology, ITIL, Process Improvement, Six Sigma, It Services, Tqm/Six Sigma/ISO 9000, Quality, Business Operations, It Operations
- White papers 2004-03-18
- QIT Sigma Calculator (exe)
- This program calculates Six Sigma measurements for both single-step processes and multi-step processes. Multi-step process: this program calculates TDPU, DPMO, Throughput Yield Yield tp, Rolled Throughput Yield Yield rt, Long-term Sigma, Short-term Sigma, and Cpk. Single-step process: this program calculates DPU, DPMO, Yield, and Short-term Sigma Cpk. Advanced features include:...
- Tags: Program, Six Sigma, Microsoft Excel, Tqm/Six Sigma/ISO 9000, Process Improvement, Modems, Microsoft Office, Quality, Business Operations, Office Suites, Software, It Operations, Hardware, Components
- Software downloads 2004-02-17
White Papers and Webcasts