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ZDNet Resources
- Leading BPO Targets Savings of $1400 Per Agent Per Year Through Application Virtualization
- Siemens Information Processing Services SIPS is a part of Munich, Germany based, Siemens, a global electronics and electrical engineering company. Siemens Information Processing Services wanted to manage its PC fleet, along with the two main problems that the company had been facing - underutilization of desktops and high maintenance costs....
- Tags: Application, BPO, Agent, Microsoft Corp., Siemens Information Processing Services, Virtualization, Business Process Outsourcing (BPO), Storage Management, Utility Computing, Engineering, Desktops, Hardware, It Operations, Storage
- Case studies 2007-08-30
Additional Resources
- Geek Sheet: A Tweaker's Guide to Solid State Disks (SSDs) and Linux
- Is 20th-century conventional Winchester multi-platter, multi-head random-access disk technology too quaint for you? Want to run your PC or server on storage devices that consume far less energy than the traditional alternatives? Want a portable or mobile storage unit that will never fail due to G-forces or "crashing?". Looking for...
- Tags: Linux, Disk, File System, Solid State Disk, Mandrake, Jason Perlow
- Blog posts 2008-07-25
- Twelve best practices for online customer communities
- One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...
- Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe
- Blog posts 2008-07-25
- iPhone gas application roundup
- On 18 June 2008 I published my iPhone app wishlist and I'm happy that most of my most requested applications have been released (Thank you Texas Hold'Em!). Two my most request applications dealt with fuel, specifically a fuel economy tracker and a cheap gas finder. Several iterations...
- Tags: Apple iPhone, Vehicle, MPG, AccuFuel, Gas Finder, Roi/Tco, GPS, 3G, Handhelds, Finance, Managerial Accounting, Consumer Electronics, Personal Technology, Cellular Phones, Hardware, Jason D. O\'Grady
- Blog posts 2008-07-25
- Software makers may sue eBay
- Tired of being "stiff-armed" by eBay, the Software and Information Industry Association is signaling its ready to sue over pirated software sales on the dominant online auction site, PC World reports. SIIA has offered eBay several suggestions for stemming the sale of pirated software on...
- Tags: Software, Software Information Industry Association, eBay Inc., Tiffany, Tools & Techniques, Piracy, Sales Strategy, Management, Business Operations, Corporate Law, Sales, Richard Koman
- Blog posts 2008-07-25
- What paper trail?
- I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....
- Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy
- Blog posts 2008-07-25
- EIC podcast: Microsoft's analyst meeting; Icahn's deal; Facebook
- On this week's EIC squared podcast, Dan is back and we talk about Microsoft's analyst meeting, Kevin Johnson's departure from the software giant, Carl Icahn's deal with Yahoo and Facebook. The big news this week was Microsoft's financial meeting (see Mary Jo Foley and Ina Fried's coverage)...
- Tags: Facebook, Yahoo! Inc., Microsoft Corp., Carl Icahn, Dan, Podcasts, Portals, Internet, Larry Dignan
- Blog posts 2008-07-25
- Cool Tools - Slingpage extends stickies and sharing to Firefox users
- Slingpage, which announced its social browsing extension for Internet Explorer last month, will introduce an equally feature-rich version of its service to Mozilla Firefox users next week. Slingpage offers a way for Web surfers to find information about favorite topics via "Slingcast" feeds as well as create...
- Tags: Monitor, Mozilla Firefox, Note, Tool, Slingpage, Web Browsers, Monitors & Displays, Internet, Hardware, Components, Jennifer Leggio
- Blog posts 2008-07-25
- How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability
- The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...
- Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev
- Blog posts 2008-07-25
- Offshore outsourcers likely to beef up security following Bangalore blasts
- A series of bombs have exploded in Bangalore and companies that have technology operations in India are likely to need increased security precautions following what appears to be a terrorist attack. According to various reports from Reuters and Rediff.com, nine bomb blasts have rattled Bangalore, which hosts...
- Tags: India, Bangalore, Rediff.com India Ltd., Sacchin Uppal, Outsourcing, Business Security, Security, It Operations, Business Operations, Outsourcing & Subcontracting, Larry Dignan
- Blog posts 2008-07-25
- Weekend Gadget Guidance: Diagnose your hard disks, free
- Hard drive acting kinda funny? Free application HDDScan is a utility that diagnoses your hard drive's ills. The app allows you to analyze drive temperatures, conduct S.M.A.R.T. tests, export and print reports to document changes in your hard drive's health, and works on ATA,...
- Tags: Hard Drive, Andrew Nusca
- Blog posts 2008-07-25
- Microsoft may need an IBM moment of clarity
- Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...
- Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan
- Blog posts 2008-07-25
- Click fraud in 2nd quarter of 2008 more sophisticated, botnets to blame
- Whereas the overall click fraud rate isn't increasing, it's not decreasing either, remaining flat for the first two quarters of 2008, according to data gathered from the Click Fraud Network, consisting of more than 4,000 online advertisers and agencies. Click Forensics report for the second quarter of 2008, indicates that...
- Tags: Click Fraud, RK West, Dancho Danchev
- Blog posts 2008-07-25
- If Xen and KVM are free, why do VMware and Microsoft get all of the press?
- Xen and KVM, like other virtualization tools, can be used as part of a comprehensive datacenter architecture. One of the most important value propositions offered by both of these tools is low initial cost (read "free"). Depending upon the implementation (Citrix, Red Hat, SUSE, Virtual Iron, Oracle, Sun, Qumranet, etc.)...
- Tags: Red Hat Inc., Xen, VMware Inc., Microsoft Corp., Tool, Comprehension, Productivity, Data Centers, Open Source, Storage, Hardware, Data Management, Dan Kusnetzky
- Blog posts 2008-07-25
- News to know: 'Spam king' dead; Microsoft's cloud; Dell;
- Notable headlines: Ryan Naraine: Escapee 'Spam King' dead in apparent murder-suicide CBS Denver Video: 'Spam King' Inmate Dies Along With Wife, Daughter Mary Jo Foley: Ozzie foreshadows 'Zurich,' Microsoft's elastic cloud Microsoft to get more 'Apple-like' in PC,...
- Tags: Larry Dignan
- Blog posts 2008-07-25
- From Chapter one: Data Processing and the IBM Mainframe
- This is a purely text based tour of a data processing center - note the acronyms used to distance staff from users and the heavy reliance on secrecy and sharp job boundaries. by Paul Murphy
- Tags: IBM Mainframe, Data Center, Data-processing, IBM Corp., Mainframes, Data Centers, Servers, Hardware, Storage, Data Management, Paul Murphy
- Blog posts 2008-07-25
- Dell opts for performance with R5400 data center-hosted desktop
- Dell unveiled its data center-hosted desktop product line on Tuesday. Unlike rivals Hewlett-Packard and IBM, Dell didn't build its solution on blade servers but instead opted for a high performance system using a 2U box called the Dell Precision R5400 Rack Workstation. "By not putting the solution...
- Tags: Dell Computer Corp., Performance, R5400, Workstations, Desktops, Servers, Hardware, Jason Hiner
- Blog posts 2008-07-24
- Ready for real Indian medicine?
- Ready for real Indian medicine?Reply from C.A. ChienDear Mr. Blankenhorn:Thanks for your note. To clarify: (1) I wanted to document my inventive system-design and inter-connection work on [i]Medical Onshoring[/i]; thus, the USPTO filing; (2) as to the "how," head to --http://tinyurl.com/6c4tj4" .. Covering the professional world (e.g., health care, computing),...
- Tags: Vertical industries, Benefits, Medical Onshoring, health care
- Discussion threads 2008-07-24
- Ozzie foreshadows 'Zurich,' Microsoft's elastic cloud
- Microsoft Chief Software Architect Ray Ozzie foreshadowed a couple of still-to-be-released Microsoft's cloud-developer services -- "Zurich" and "Red Dog" -- during his speech at the company's annual Financial Analyst Meeting FAM on July 24. by Mary Jo Foley
- Tags: Zurich, Ray Ozzie, Microsoft Corp., Ozzie, SQL Server Data Services, Data Centers, Retail, Financial Accounting, Storage, Hardware, Data Management, Finance, Mary Jo Foley
- Blog posts 2008-07-24
- Kaminsky suggests long-term fix will still have to be determined, but patch now, or pay soon
- Kaminsky suggests long-term fix will still have to be determined, but patch now, or pay soonTTLSomething I wish I'd asked during the webcast and which I can't quite get my head around:It was said that setting a long TTL doesn't help because of the way delegation works - has to...
- Tags: Domain names, DNS server, TTL, server, Kaminsky
- Discussion threads 2008-07-24
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