siemens business services

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Garderos Case Study: Siemens

Siemens Business Services is a leading international IT service provider. As a leading IT service provider Siemens Business Services made a strategic decision to invest in a Wireless LAN WLAN infrastructure to maximize productivity and live up to their innovative reputation. They wanted to provide a cost-transparent, secure and easy-to-use...

Tags: Siemens AG, WLAN, Siemens Business Services, Wireless LANs, LANs, Wi-Fi, Business Services, Wireless, Networking

Case studies

Siemens Business Services Gains High Availability and Flexibility With NetApp Solutions

Siemens Business Services SBS offers a full spectrum of modern IT services. The company wanted to consolidate storage to support heterogeneous application and UNIX and Windows environments. The challenge was to ensure flexibility, boost availability, and reduce administrative costs. As a solution SBS Austria implemented NetApp unified storage for file,...

Tags: Siemens AG, High Availability, NetApp, Siemens Business Services, Storage, Hardware

Case studies

Siemens Business Services Improves Service and Satisfaction With BMC Remedy

Siemens Business Services is the largest IT Support provider in Austria. The company wanted to provide a comprehensive service desk solution for the enterprise. The company used Custom-built application built on BMC Remedy Action Request System. This resulted in 74 percent first-call resolution rate, less than 30 second call wait...

Tags: Service Desk, BMC Software Inc., Siemens AG, Remedy Corp., Siemens Business Services, It Management, It service Management

Case studies

Additional Resources

Facebook Connect: The masses and the fishbowl

Facebook Connect, a service that allows someone to log on to Facebook from third party sites, is set to expand from its May launch. Reading the conversation this morning on Techmeme familiar storyline emerges. Facebook's Connect vs. the Open Social alliance between Google, MySpace and a bunch...

Tags: Facebook, Social Networking, Online Communications, Marketing, Advertising & Promotion, Larry Dignan

Blog posts 2008-12-01

Virtualization and Emulex

Although I wouldn't have thought of Emulex and virtualization technology at the same time, a conversation with the company changed my viewpoint.  How did Emulex achieve the improbable? Read on. Here's what Emulex says about itself Emulex makes a wide range of enterprise-class products...

Tags: Emulex Corp., Storage, Virtualization, Hardware, Dan Kusnetzky

Blog posts 2008-12-01

'Dumbing down' the security profession

* Ryan Naraine is traveling. Guest editorial by Shyama Rose The market for the development and implementation of source code analysis static and dynamic tools is swelling. Companies are increasingly relying on source code analysis tools to identify security-related vulnerabilities. The demand and reliance...

Tags: Analysis Tool, Vulnerability, Analysis, Tool, Productivity, Security, Ryan Naraine

Blog posts 2008-12-01

News to know: Mumbai attacks, Microhoo, Holiday shopping, HDTVs

Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Jennifer Leggio: Mumbai attack coverage demonstrates good and bad maturation point of social media Social media marketing opportunism during tragedy = fail Oliver Marks: Mumbai Attacks...

Tags: Yahoo! Inc., HDTV, Apple Inc., Microsoft Corp., Attack, Digital Video, Web Site Development, Web Technology, Cyberthreats, Spyware, Adware & Malware, Open Source, Personal Technology, Internet, Security, Sam Diaz

Blog posts 2008-12-01

Did the iPhone kill satellite radio?

A Slashdot post notes the sad state of affairs at satellite radio's Sirius XM and that it's starting to look like a "failed" company. why would anyone want to pay for proprietary hardware and a limited selection of a few hundred stations all controlled by one company? Since...

Tags: Apple iPhone, XM Satellite Radio Inc., Radio, Satellite, Sirius, Satellite Radio, Digital Music, Advertising & Promotion, Network Technology, Consumer Electronics, Personal Technology, Marketing, Networking, Jason D. O\'Grady

Blog posts 2008-11-30

Aclara application provides consumers with hourly visibility into electricity usage

Want to find out how that cold snap last night is going to affect your monthly utility bill? Or whether or not you should do your wash in the morning, afternoon or night? If you're one of the 1.4 million customers in Pennsylvania served by PPL Electric Utilities, you can...

Tags: Corporate Communications, Web Site Development, Web Technology, Channel Management, Tools & Techniques, Marketing, Internet, Management, Heather Clancy

Blog posts 2008-11-30

Taleo: Management's comments regarding their November to forget

A Different and More Optimistic View - Execs Confirm Many Prior Assumptions Last week, Taleo's Katy Murray, CFO, and Nate Swanson, Investor Relations, were kind enough to spend a few minutes with me to discuss my recent post on Taleo. The overall tone was positive and not...

Tags: Taleo Corp., Operational Accounting, Revenue Recognition, Sales Strategy, GAAP, Financial Accounting, Financial Services, Finance, Sales, Brian Sommer

Blog posts 2008-11-30

Security Lessons and Your Personal Firewall

There's an interesting dynamic I've been noticing and discussing a lot recently - people and companies are grappling with how to project some facets of their lives and information online while keeping other areas secret. As i suggested in my previous post, it...

Tags: Facebook, Firewall, Personal Firewall, Security, Oliver Marks

Blog posts 2008-11-30

Keeping clean for clean energy

Got solar panels on your home or business? Keeping them clean is necessary if you want to get efficient conversions of solar to electricity or even to heat water. Some roofs are less that congenial palce for a person with a sponge mop. I recently heard a...

Tags: Solar Panel, Roof, OCS Energy, Harry Fuller

Blog posts 2008-11-30

How should companies approach outsourcing in this economy?

Outsourcing clients have to think more smartly and strategically about creating an experience than can drive new growth, deliver business value to the top-line, and not just take out short-term costs from the bottom. If clients can engage outsourcing to become more competitive, it creates an entirely different paradigm than...

Tags: ERP Platform, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Phil Fersht

Blog posts 2008-11-30

IBM, HP update workflow and forms software with an eye to cutting paper waste

I love it when competing vendors do something semi-related within days of each other, because it makes these posts so much more relevant. So, here's the deal: Both IBM and Hewlett-Packard are making some noise right now about the impact of enterprise document management technology on green technology agendas. I...

Tags: U.S. Army, Hewlett-Packard Co., Workflow, IBM Corp., Document Management, Tools & Techniques, Content Management, Managerial Accounting, Enterprise Software, Software, Finance, Management, Heather Clancy

Blog posts 2008-11-28

How open should your open source business strategy be

What Vembu and others are showing is that success in open source also requires transparency in other areas, even when it comes to development strategy, and a willingness to acknowledge what others may see as mistakes in that strategy. by Dana Blankenhorn

Tags: Business Strategy, Sridhar Vembu, Open Source, Dana Blankenhorn

Blog posts 2008-11-28

Business Service Automation: HP and Virtualization

Michel Feaster, Director of Products, Business Service Automation, of HP and I had an interesting conversation about managing, automating and orchestrating workloads and system resources. Although a cringe a bit when HP uses "BSA" as an acronym because it makes me think of things such as the BSA Motorcycles or...

Tags: Hewlett-Packard Co., Virtualization, Business Service, Automation, Strategy, Management, Dan Kusnetzky

Blog posts 2008-11-28

Chill-Off project tests various recipes for real-world data center cooling

It seems appropriate as I hunker down in my rather chilly office that I pen this post about the ongoing data center "Chill-Off" projects being run by the Association For Computer Operations Management AFCOM in Northern California. The intention of the Chill-Off demonstrations/tests is to monitor the effect of modular...

Tags: Data Center, Blog, Data Centers, Blogging, Storage, Hardware, Data Management, Internet, Heather Clancy

Blog posts 2008-11-27

Microsoft's Live launches malware detection service for webmasters

Playing catch-up with Google's Safe Browsing diagnostic, Google's warnings for potentially hackable sites, and Yahoo's SearchScan introduced through their partnership with McAfee, Microsoft's Live Search has updated their Webmaster tools to offer detection for embedded malware. Moreover, as a late entrant they simply had to differentiate, and they did it...

Tags: Webmaster, Malware, Microsoft Corp., Site, Spyware, Adware & Malware, Cyberthreats, Viruses And Worms, Security, Dancho Danchev

Blog posts 2008-11-26

Dell gets a jump on Black Friday, a $389 desktop with 20-inch LCD

Dell is getting an early start on Black Friday. The company has been running daily specials at www.dell.com/everyday for some time, and there have been some good deals on consumer desktop and laptops. But some of the best deals are currently hiding under the umbrella of "Small and Medium Business"...

Tags: Dell Computer Corp., LCD, Monitors & Displays, Microsoft Windows Vista (Longhorn), Desktops, Processors, Hardware, Components, Operating Systems, Microsoft Windows, Software, Semiconductors, John Morris

Blog posts 2008-11-26

Rating Samsung's first notebooks for the U.S.

If your holiday list includes a laptop, there's a new choice from an well-known name: Samsung. In October, Samsung announced that it was entering the U.S. market with six new notebooks, as well as a netbook. The timing wasn't great. After several quarters of double-digit growth, the PC market cooled...

Tags: Samsung Electronics Co. Ltd., Laptop Computer, Laptop Magazine, PC Magazine, Notebooks, Modems, Hardware, Notebooks & Tablets, Components, John Morris

Blog posts 2008-11-26