Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- sort by:
- Relevance
- Date
- Popularity
- Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head
- I am almost always in awe of Oracle OpenWorld. The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees? Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...
- Blog posts 2009-10-14
- Experian QAS Leverages Siebel Sales Platform to Drive Annual Revenue Growth
- Experian QAS wanted to maximize sales effectiveness by accelerating the sales process, leveraging cross- and up-sell opportunities, and gaining real-time lead and pipeline visibility across all channels and gain a complete, up-to-date lifetime view of each customer. The challenge was to run real-time analyses of revenue and profit margins and...
- Case studies 2009-05-01
- Congratulations Marc… The next $billion will be harder
- In 10 years, salesforce.com founder and CEO Marc Benioff has turned CRM-as-a-service into a $1B business with 55,400 customers. Both numbers are impressive. It took SAP more than 35 years and an acquisition of Business Objects to cross the 50,000 customer mark (BOBJ pushed them over 80,000). ...
- Blog posts 2009-03-17
- Business Intelligence for Siebel Enterprise Leveraging the SAP BusinessObjects Solution Portfolio
- The challenge was to integrate Siebel applications data with other systems, to ensure data quality across applications and deliver rich, formatted, interactive reports for the Siebel environment and to deliver trusted information that supports operational and analytical initiatives. The SAP BusinessObjects solution portfolio provides the technology, tools, and packaged data...
- Case studies 2009-03-01
- Oracle apps: an innovation free zone since 2006?
- Oracle apps: an innovation free zone since 2006?Timeline Error/Innovation ContinuesFYI, we retired but apparently did not delete that old timeline in 2007 when we launched this:http://www.oracle.com/timeline/index.htmlSo, innovation continues. You just weren't looking at the right record.
- Discussion threads 2009-02-23
- Anatomy of a Siebel CRM Archiving Project
- Business-critical CRM applications, such as Siebel CRM, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue generation. They also collect and accumulate a wealth of business information - a valuable asset that must be managed and preserved throughout its lifecycle. Companies worldwide are affirming...
- White papers 2009-02-13
- Irish Life & Permanent Maximizes Business Value of Every Client Transaction With Business Intelligence
- Irish Life wanted to grow market share in the competitive insurance market through improved customer segmentation and timely, accurate targeting of products and services and enhance productivity of sales teams and call center operators through automated opportunity management and best practices. The challenge was to gain near real-time sales intelligence...
- Case studies 2009-02-01
- Irish Life & Permanent Maximizes Business Value of Every Client Transaction With BI-Ready CRM
- After deploying Siebel, market share for life and pensions products increased from 19% to 25% in five years. Siebel's ease of use and in-depth functionality ensured rapid adoption by employees but heavy customization was limiting the system's ability to scale and upgrade in a faster-paced market. Irish Life also wanted...
- Case studies 2009-02-01
- Siebel Public Sector 8.1.1
- Siebel Public Sector 8.1.1 allows government agencies to provide citizens and other constituents with streamlined selfservice solutions. The integration between Siebel Public Sector E-Support 8.1.1 and Adobe LiveCycle Forms enables government agencies to transform error-prone, manual application processes. The new Siebel Public Sector 8.1.1 E-Support solution leverages this proven track...
- Case studies 2009-01-16
- Oracle Application Integration Architecture Foundation Pack for Oracle Applications: e-Business Suite, PeopleSoft, Siebel and JD Edwards
- This whitepaper will discuss how one can use Oracle Application Integration Architecture AIA Foundation Pack to integrate their Oracle and non-Oracle applications to build cross-functional business processes. It outlines how the Foundation Pack will help them overcome the most common yet critical application integration challenges by providing them with a...
- White papers 2009-01-01
- Oracle Gadgets: Flexible Desktop Access to CRM Data Goldmines...
- Oracle, who have several code line families to care for and nurture, are announcing Siebel CRM 8.1.1 today, and more intriguingly from a collaboration perspective 'Oracle Customer Relationship Management CRM Gadgets for Sales', more evidence of the effort being put into Social CRM by Oracle. As the...
- Blog posts 2008-11-12
- GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
- Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functionality to drive competitive advantage. Nucleus found Siebel CRM On Demand customers took advantage of embedded best practices, integration, and analytics − among other features − to leverage greater long-term value from...
- White papers 2008-10-23
- Achieving a Superior Ownership Experience in Manageability and Quality for Siebel CRM
- Oracle's Siebel CRM provides class-leading capabilities for managing sales, services, and marketing activities. To help one maximize the value of this mission critical application, and to achieve a Superior Ownership Experience in application manageability and quality, Oracle provides a set of tools that facilitate top-down application management and covers the...
- White papers 2008-08-01
- Die Schweizerische Post Transforms Business With Expanded Market and Customer Insight
- Die Schweizerische Post Swiss Post is the second largest employer in Switzerland. It provides the public and business community with postal, payment, and passenger transport services. Die Schweizerische Post Swiss Post wanted to implement strategic reorientation in the wake of the liberalization of the postal market in Switzerland. The challenge...
- Case studies 2008-07-01
- CRM at a Glance: Salesforce.com Vs. Siebel
- CRM provides a holistic view for a company's interactions with its prospects, contacts, and accounts. The accurate data entry of multiple aspects of the customer experience can provide reports and analytics to help Executive Leadership to better qualify leads, identify patterns among sales reps, spending, marketing initiatives, lead conversions, customer...
- White papers 2008-06-19
- Siebel 2.0 â€Â" A Year Later
- Siebel 2.0 â€Â" A Year LaterI must agree with most of your argumentsCRM, particularly on-demand, has often became a commodity play, and as such Salesforce and other players largely compete with ACT!, Spreadsheets and email - not with each other. Microsoft may have two strategic advantages over every other...
- Discussion threads 2008-05-24
- Siebel CRM Serving Umbria
- Centro Agro Alimentare dell'Umbria, wanted to support decentralised open governance and manage contacts in the three organisations on the occasion of regional, national and international events and promotional initiatives to promote information sharing and communication. The challenge was to customise the solution in response to individual organisations' needs and manage...
- Case studies 2008-02-01
- Australian Relationship Banking Underpinned by World-Leading CRM Capabilities
- National Australia Bank the National wanted to provide all departments with a single, consistent view of customer information, improve customer satisfaction and loyalty, increase employee productivity, increase cross-selling, and improve marketing effectiveness. The National recently deployed Siebel Finance as the front-end "desktop" for more than 8,000 sales and service staff...
- Case studies 2008-01-01
- Siebel CRM Applications Protected by Oracle Clusterware
- High availability for Siebel means that a user can access key system services even when the underlying hardware or software for those services fails. For example, if a Siebel remote user synchronization session was interrupted by a failure of the Siebel Server to which it was connected to; users can...
- White papers 2008-01-01
- Performance and Scalability Benchmark: Siebel CRM Release 8.0 Industry Applications and Oracle 10gR2 DB on Sun SPARC Enterprise T5120/T5220 Servers Running the Solaris 10 OS
- This paper describes the performance and scalability capabilities of Oracle's Siebel Customer Relationship Management CRM Applications Release 8.0. The benchmark comprised 10,000 concurrent users running Siebel CRM Release 8.0 industry applications and Oracle 10gR2 DB on Sun SPARC Enterprise T5120/T5220 Servers. All servers ran the Solaris 10 operating system. Oracle's...
- White papers 2008-01-01
- << Previous
- page 1 of 9
- Next >>
Content Types
Refining Tags
- Software (110 results)
- Oracle Corp. (102 results)
- Enterprise Software (76 results)
- CRM (73 results)
- Marketing (47 results)
- Customer Relationship Management (CRM) (47 results)
- Sales (40 results)
- Advertising & Promotion (34 results)
- Sales Strategy (30 results)
- Salesforce.com Inc. (28 results)
- Sales Force Management (24 results)
- SAP AG (19 results)
- Finance (18 results)
- Microsoft Corp. (17 results)
- Data Management (15 results)
- Human Resources (14 results)
- On-demand (14 results)
- Databases (13 results)
- Management (13 results)
- Revenue (13 results)
- IBM Corp. (12 results)
- Performance (12 results)
- Workforce Management (11 results)
- Performance Management (11 results)
- Strategy (11 results)
- Hardware (11 results)
- It Operations (11 results)
- Call Centers (10 results)
- David Berlind (9 results)
- Sun Microsystems Inc. (9 results)
- Middleware (8 results)
- Operating Systems (8 results)
- PeopleSoft Inc. (8 results)
- Servers (8 results)
- Internet (7 results)
- Dan Farber (7 results)
- Business Operations (7 results)
- Marc Benioff (7 results)
- Tools & Techniques (7 results)
- Marketing Research (7 results)
- Hosted CRM (7 results)
- Scalability (7 results)
- Mike Lawrie (7 results)
- Customer Satisfaction (6 results)
- SOA (6 results)
- Product Marketing (6 results)
- George Shaheen (6 results)
- Analytics (6 results)
- Managerial Accounting (5 results)
- RightNow Technologies (5 results)
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- The more you simplify, the more you save
-
When you transition from your existing Red Hat environment to SUSE Linux Enterprise from Novell, you can recognize dramatic cost savings, perhaps as much 50%
- Learn more >>
- Save time with automated shipping solutions
-
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
- Visit the UPS Business Essentials Guide
- New Online Dashboard for IT Leaders
-
Read about top issues IT decision-makers face every day, plus get cost-effective solutions to real-life IT problems.
- Learn more >>
Meet Doc
-
-
Here to help you with your Document Management Needs
- Doc is an enigma. Born to a Russian ballerina and a German electrical engineer, he grew up in various locations in the United States. He’s seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone.
- To learn more about this mysterious figure check out his blog on ZDNet and his Workspace on TechRepublic. You’ll be glad you did.
-
Produced by
ZDNet and -
