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- UK Transportation Department IT failure: 'Stupendous incompetence'
- The UK House of Commons attacked the Department for Transportation DfT for gross mismanagement of a shared services IT project. Here are the details of what happened. by Michael Krigsman
- Blog posts 2008-12-19
Additional Resources
- Platform Computing Announces Infrastructure Sharing Services
- The folks at Platform Computing are at it again. This time, they've announced a product to support cloud computing in the form of infrastructure as a service IaaS. They're calling it Platform Infrastructure Sharing Service ISF. As often is the case with a new product from a...
- Blog posts 2009-06-24
- Motorla Clutch i425 (Boost Mobile)
- Photo gallery:Motorola Clutch i425If you like Nextel's features, but can't afford the services plans, you'd be wise to consider Boost Mobile. Sort of a Sprint Nextel younger brother, Boost offers similar phones and services at a cheaper price. And now with the new Motorola Clutch i425, Boost also gets its...
- Product reviews 2009-06-16
- Cloud computing and open source face-off
- Cloud computing remains one of the big topics in software this year despite considerable and ongoing concerns over lock-in, lack of control, and security. The siren song of ease-of-development, reduced costs, highly elastic scalability, and next-generation architectures has many in IT and in the Web community carefully weighing the...
- Blog posts 2009-06-14
- Samsung SGH-A177 (AT&T)
- Photo gallery:Samsung SGH-A177In case you haven't noticed, messaging phones are in. Once the domain of high-end smartphones, full alphabetic keyboards have trickled down over the past year into a broad variety of basic, midrange handsets. These messaging phones are built primarily for texting--POP3 e-mail is offered as an afterthought only...
- Product reviews 2009-06-11
- The CIO is dead (long live the CIO)
- TechRepublic's Patrick Gray takes on the changing role of the CIO, writing that a C-level position for IT will no longer be warranted unless it evolves beyond the operational, shared-service mentality. You can find more posts like this on TechRepublic's IT Leadership blog. With the...
- Blog posts 2009-06-03
- E3: Microsoft's living room dream coming true through Xbox
- One of the coolest things about playing games on the Xbox 360 is trash-talking with players throughout the Internet. I don't know if it "trash-tweeting" would have the same effect. But that will be for the players to decide later this year. News out of E3, the...
- Blog posts 2009-06-01
- IT shared services improve IT's ability to deliver services while cutting costs
- IT shared services improve IT's ability to deliver services while cutting costsIT Shared Services is a game changerThose were good insights.. We, at Infosys Technologies, the $5B IT services Provider in India, have established a Global Support Center to service our customers offering IT shared services as an innovative value...
- Discussion threads 2009-05-31
- Transforming customer relationships with social media
- * Jennifer Leggio is on vacation Guest editorial by John Yaggie Social media technologies have the potential to disrupt the traditional ways companies build and manage relationships with their customers. Customer relationships built on trust and loyalty are central to a company's reputation and...
- Blog posts 2009-05-27
- 'Private cloud' = just another buzzword for on-premise datacenter?
- VMware made its big "private cloud" pitch last week with its introduction of vSphere. Not to be outdone, Microsoft is fleshing out its private cloud positioning at the annual Microsoft Management Summit this week in Las Vegas. Whether or not they admit it publicly (or just express...
- Blog posts 2009-04-28
- Google makes their own Digg, lets users pop stories
- Google's newest iGoogle gadget called "What's Popular?" is conceptually very similar to sites like Digg and Reddit. The gadget is very simple to use, and could be the beginnings of something interesting. To install the new gadget, browse to this site, and click "add it now". ...
- Blog posts 2009-04-26
- Where Worlds Collide - and then there's Sharepoint
- I'm at the Open Source Business Conference where Jonathan Schwartz, Chief Executive Officer, Sun Microsystems, Robert Youngjohns, President, Microsoft North America and Dr. Robert Sutor, Vice President, Open Source and Linux, IBM Corporation have just keynoted. This is my third OSBC, a conference primarily framed...
- Blog posts 2009-03-25
- Salesforce announces Twitter app; further validates power of cloud
- It wasn't so long ago that Twitter was being mocked for being nothing more than a forum for people to share trivial things such as what they're eating for breakfast or what they're watching on TV. Suddenly, Twitter is getting some mainstream respect, the latest coming today in the form...
- Blog posts 2009-03-22
- Turtles vs. Hares
- In Aesop's version of the story a bragging rabbit challenges a turtle to a race, and then loses because he shoots so far ahead he becomes overconfident enough to take a nap, only to find on waking that the turtle has made it over the finish line. ...
- Blog posts 2009-03-11
- Samsung Hue II SCH-R600 (Alltel)
- Photo gallery:Samsung Hue II SCH-R600Though Alltel's Samsung Hue II is an update to the original Samsung Hue, the two phones share few characteristics beyond their flip designs. While the first Hue had a vertical external display with red bands on either side, the Hue II features a standard external display...
- Product reviews 2009-03-05
- "Napping" data centers could cut energy use by 75%
- Researchers at the University of Michigan have announced a plan to save up to 75 percent of the energy that power-hungry computer data centers consume by putting idle servers to sleep when they're not in use. Thomas Wenisch, assistant professor in the department of Electrical Engineering and...
- Blog posts 2009-03-05
- Samsung Byline SCH-R310 (MetroPCS)
- The Samsung Byline is the perfect example of a Metro PCS cell phone. Compact, easy to use, and functional, it's designed for making calls, sending messages, and simple Web browsing. The Byline, aka the SCH-R310, shuns all multimedia extras--you won't even find a VGA camera--but it offers Bluetooth and voice...
- Product reviews 2009-03-03
- Huawei M328 (MetroPCS)
- It's not often that we get to review a cell phone from a new company (at least, new to us). That's why we requested to examine the Huawei M328 from MetroPCS. Though it's hardly the flashiest phone around--it doesn't even have a camera--we wanted to see what the Chinese company...
- Product reviews 2009-02-12
- Motorola Tundra VA76r (AT&T)
- Though it added the Samsung Rugby to its lineup last fall, AT&T hasn't carried a huge selection of rugged phones. That's why we were glad to see the Motorola Tundra VA76r make its debut at CES 2009. In many ways the Tundra is a Nextel phone wrapped up in an...
- Product reviews 2009-01-26
- Michelin Provides Sales Force With 360-Degree View of Clients to Improve Competitive Intelligence
- Michelin wanted to create an integrated vision of each client through the use of a Customer Relationship Management CRM tool that could be shared internally with marketing and sales, and ultimately integrated with the company's Enterprise Resource Planning ERP system and reduce the time involved in providing customer service via...
- Case studies 2009-01-01
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