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Is the Salesforce.com juggernaut faltering?

Is the Salesforce.com juggernaut faltering?Salesforece.com and the $1B barrier...The $1B barrier appears to be not only a problem for software companies, it also created a hiccup for many mail order companies as well (Insight, Multiple Zones, PC Mall, etc). The one thing these companies all have in common with...

Tags: Sales force management, Sales channel, SFdC, Salesforce.com Inc., SaaS Model

Discussion threads 2008-08-21

Dell bets on Salesforce.com's platform as a service

Dell bets on Salesforce.com's platform as a serviceDeferred revenues?I don't buy the deferred revenue argument. It doesn't make sense. If anything, having larger enterprise deals helps SFdC because it means the running Q's have guaranteed levels of income. Checking the last couple of Q's, there's no real change in deferreds...

Tags: Sales strategy, Sales force management, cloud computing, Operational accounting, Salesforce.com Inc., SFdC, PaaS, revenue, sales, Dell Computer Corp.

Discussion threads 2008-08-21

Salesforce.com, Partners, and Value-Added SaaS

Salesforce.com, Partners, and Value-Added SaaSPlease explain"And who might, just might, by virtue of their size and influence, provide some value-added SaaS roadmap that makes sense for me."What part of CRM's over 41,000 companies and over 1,000,000 users is small? I still have not seen anything close to a road...

Tags: Software as a Service (SaaS), cloud computing, software-as-a-service, SFDC, Value-Added SaaS, Salesforce.com Inc.

Discussion threads 2008-06-16

Salesforce.com, Partners, and Value-Added SaaS

As the resident Salesforce.com basher at ZDNet, it is with some smugness that I am watching the birth of a fellow naysayer on the future of Salesforce.com's efforts to break forth from its CRM on-demand origins into its next big thing. The new critic in the Salesforce.com-watcher camp belongs to...

Tags: Salesforce.com Inc., Software-as-a-service, SFDC, Force.com, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Joshua Greenbaum

Blog posts 2008-06-16

Salesforce.com As Economic Barometer

Marc Benioff's interview with the Wall Street Journal today has an interesting little tidbit about the value of his on-demand model, and what an astute investor could do with data about the usage of a service like Salesforce.com. In the interview, Marc ponders the question of whether we're in...

Tags: Salesforce.com Inc., Sales Force, Data, SFDC, Sales Strategy, Sales Force Management, Sales, Joshua Greenbaum

Blog posts 2008-01-24

Salesforce to Salesforce, the anti-viral network

Salesforce to Salesforce, the anti-viral networkThey are hungry for revenue...Clearly the new service is very expensive. This is the first thing I commented on when I read about it:http://smoothspan.wordpress.com/2007/12/05/saas-network-effects-start-charging-up/SFDC seems to view this much more from a revenue opportunity standpoint than anything else. I think that's a mistake,...

Tags: Sales force management, Operational accounting, network, Salesforce.com Inc., SFDC

Discussion threads 2007-12-07

Leapblogging: The Salesforce.com Ecosystem Debate, Round II

Leapblogging: The Salesforce.com Ecosystem Debate, Round IIEnterprise Rule of ThumbJosh, the typical rule of thumb to measure the revenues generated in the SAP ecosystem is 10x. Take SAP's license revenue for any given quarter and multiply them by 10 to get a pretty good estimate of how much money...

Tags: Sales force management, SunSHINE, Salesforce.com Inc., Leapblogging, Round II, SFDC, revenue, AppEx, ISV

Discussion threads 2007-11-30

Salesforce.com’s new PaaS Fund: Is it Enough to Jump Start the PaaS Concept?

Salesforce.com and its venture capital pals are trying to up the ante in the platform game by putting together a seed fund for start-ups that want to target SFDC’s re-christened AppExchange platform, now known by the somewhat outré term: platform-as-a-service, or PaaS. According to published reports,...

Tags: Salesforce.com Inc., Fund, PaaS, SFDC, Sales Strategy, Sales Force Management, Investment, Marketing Research, Sales, Finance, Marketing, Joshua Greenbaum

Blog posts 2007-10-01

Salesforce.com/Siebel 2.0: Criticism and a Refutation

Some same imitation is the highest form of flattery, but that’s only for those who forget that a good rebuttal â€" or attempted rebuttal â€" is quite flattering as well. Jason Wood, a fellow Enterprise Irregular and blogger, has done me the courtesy of a well-written blog that attempts to...

Tags: Uncategorized

Blog posts 2007-05-25

Siebel 2.0: The end of Salesforce.com

Siebel 2.0: The end of Salesforce.comI guess I'm not part of the 90%My company uses Siebel. It may be good for selling refrigerators, but it it HARDLY even ADEQUATE for complex, multi-month rollout cycles of IT gear, software and services.I'd be better off with post-it notes and Lotus 1-2-3...

Tags: Customer relationship management (CRM), Advertising & Promotion, Sales force management, Enterprise software, DreamFactory, CRM, SFDC, Salesforce.com Inc., Apex, Siebel Systems Inc., sf.com

Discussion threads 2007-05-23

SaaS integration without the lock-in

SaaS integration without the lock-innext gen apps on next gen ecosystemsYou mentioned two options that are analogous to the software world 1) integrated suites from a single vendor such as NetSuite and 2) next gen EAI leveraging web services. The web enables a third option which I...

Tags: Software as a Service (SaaS), SFdC, Web, Internet, SaaS vision, software-as-a-service, SaaS Players, integration, SaaS integration, NetSuite Inc.

Discussion threads 2007-05-17

Racing for The Cliff -- Salesforce.com and The Looming Competitive Market

Racing for The Cliff -- Salesforce.com and The Looming Competitive MarketIt's all quite insaneI've used them all. Salesforce, Siebel, Oracle and they all suffer from trying to be all things to all companies. Apps that fit your workflow can be pretty simple. Complexity leads to feature bloat,...

Tags: Sales force management, software-as-a-service, Salesforce.com AppExchange, SFDC, Salesforce.com Inc., DreamFactory, mashup, SAP AG

Discussion threads 2007-02-22

AppExchange as SaaS exit route

AppExchange as SaaS exit routeCenters of GravityPhil, I wrote something similar about the SAP ecosystem a few months ago. http://dealarchitect.typepad.com/deal_architect/2006/05/sap_as_center_o.htmlsalesforce.com as a platform providerThis acquisition to be brings down the credibility of SFDC as a platform provider. SFDC cannot be both a platform provider and also a competitor for products...

Tags: Software as a Service (SaaS), Sales force management, Customer relationship management (CRM), Enterprise software, SFDC, platform provider, Salesforce.com AppExchange, software-as-a-service

Discussion threads 2006-08-22

Digging into the RightNow Salesnet deal

Digging into the RightNow Salesnet dealSalesner reseller channelI disagree on the view that Salesnet channel will not be a focus. Consider the following:1) RighNow's customer base is mainly large enterrpise customer seeing success with RightNow's service and web self-service solutions. There is no presence amongst sales teams, Salesnet's...

Tags: Business structures, Sales force management, SFDC, Salesnet, RightNow Technologies, partnership

Discussion threads 2006-05-25

Additional Resources

Oracle's integration strategy: Customer trade-offs

We Already Thought The Stuff From One Vendor Was IntegratedI'm simply blown away that no one is pointing out that many buyers thought that, when they bought EBS, for example, they were already getting a VERY high degree of true integration across all the applications. Same for PeopleSoft customers....

Tags: Oracle Corp., integration

Discussion threads 2009-10-13

Brent Leary Expounds: The SMBs Rejoice

Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media,  is someone that I want to highlight on these pages.  Not that you need to come...

Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-09-14

Salesforce.com fires back at Oracle in SaaS war

Diversity rulesIt's good to see choice in the market place, some companies ourselves included elected to cancel the subscriptions in favour of managing our own hosted CRM from WiredContact in the UK. The control we had was the significant deciding factor not the cost. Having said that we spent less...

Tags: Software as a Service (SaaS), Managed hosting, Sales force management, Salesforce.com Inc., Oracle Corp., software-as-a-service

Discussion threads 2009-08-21

Assessing the Enterprise 2.0 marketplace in 2009: Robust and crowded

Assessing the Enterprise 2.0 marketplace in 2009: Robust and crowdedNice job, Dion!It might be interesting to create a follow-on study of business benefits realized by this roundup of tools.A single innocuous tool that doesn't rate highly according to your scoring methodology could have delivered a tremendous cost-savings or revenue windfall...

Tags: PRODUCTIVITY, Assessing, Enterprise 2.0

Discussion threads 2009-07-29

Cheap jibe sullies SAP's SaaS strategy

Cheap jibe sullies SAP's SaaS strategyYou got it TOTALLY wrong!"The message this sends is that Wookey?s initiative doesn?t have the wholehearted support of SAP?s board."No, that's not it at all. [b]The message this sends is that Force.com from Salesforce.com is not a viable competitor in the large enterprise.[/b] Are you...

Tags: Software as a Service (SaaS), Managed hosting, cloud computing, Leadership, SAP AG, software-as-a-service, SaaS strategy

Discussion threads 2009-06-18

Sugar CRM reduces prices across the board, looking for broad adoption

Sugar CRM reduces prices across the board, looking for broad adoptionI Couldn't Agree MoreDennis,You are just SOOOO right about this. This is a smart significant move by SugarCRM which on the one hand, at least reflects they listen to customers and on the other is a savvy competitive move in...

Tags: Corporate governance, Customer relationship management (CRM), Enterprise resource planning (ERP), Advertising & Promotion, Enterprise software, Sugar CRM, broad adoption, CRM, board

Discussion threads 2009-04-29