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ZDNet Dictionary Definition
- SFA
- See sales force automation.
- Full SFA Definition >>
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- Sales Force Automation Comparison Guide
- Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA Sales Force Automation solution. But due to the sheer number of features that most SFA solutions contain, researching your options can be a time-consuming task. Inside CRM has done a lot of the...
- White papers 2008-05-15
- On-Premise CRM Comparison Guide
- If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different solutions address different features, how much you can expect to pay and what kind of technology infrastructure you need...
- White papers 2008-05-14
- Amazing Global Improves Operational Efficiency and Business Performance With CRM Solution
- Atlantic Technologies wanted to create a single, global, shared system for pipeline and forecast management - available over the Web in Software-as-a-Service SaaS mode and reduce forecast production and consolidation times - decreasing the risk of inaccuracies or delays. The challenge was to increase the impact of marketing actions and...
- Case studies 2008-05-01
- NBA Basketball Team Scores With Sales Force Automation Tool
- The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports, concerts, and family events to promote, the firm has developed an extensive list of customers and prospects. Advertising revenues exist for each of these events....
- Case studies 2008-04-11
- CRM and SFA Enterprise Performance Management Reporting and Analysis System - Fortune 100 High Tech Co.
- In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard CRM and custom tables for analysis across a wide variety of...
- Case studies 2008-01-01
- U.S. Enterprise Sales Team Deploys Microsoft Dynamics CRM to Improve Effectiveness
- The Microsoft U.S. Dynamics Enterprise Sales Team manages more than 5,000 customers and opportunities. The team uses a sophisticated solution-selling methodology that feeds forecasting and reporting systems across multiple product lines, regions, and industries. Frustrated by the complicated user interface of their incumbent sales force automation tool and lack of...
- Case studies 2007-05-01
- Xactly stakes claim on emerging sales performance market
- On-demand sales incentive management vendor Xactly is spreading its wings today and laying claim to the wider "sales performance" market which, citing market research from Ventana, the company claims is far bigger than salesforce automation alone. Does that mean Xactly aspires to become bigger than Salesforce.com, I asked Xactlys CEO...
- Blog posts 2007-03-12
- Are on-demand users safe from the DST debacle?
- Unfortunately, on-demand users may also be affected by todays early switch to daylight saving time — although some are safer than others, it seems. At least they dont have to run around patching servers — thankfully, thats the vendors problem. But not all vendors can be relied on to do...
- Blog posts 2007-03-11
- Collaborative selling in the on-demand era
- Is collaboration an essential component of customer relationship management CRM? In the Internet era, it seems ridiculous even to have to ask. Any vendor that ignores the new-found voice of their customers — expressed through blogs and discussion forums and then amplified through powerful echo-chambers such as Technorati, Digg and...
- Blog posts 2007-01-08
- Pushing the envelope of consumerization
- On-demand vendors are at the forefront of the trend towards consumerization of enterprise applications, redesigning their software to emulate the look-and-feel of popular consumer-oriented Web sites such as Amazon.com, eBay, Google and MySpace. Their pay-as-you-go business model motivates on-demand vendors to maximize user uptake and return on investment. Therefore they...
- Blog posts 2006-11-17
- Benefits of Windows Mobile: Sales Force Automation
- This paper presents the experience of several sales organizations around the globe that have addressed the challenges of increasing customer satisfaction, sales, and sales force productivity by deploying Windows Mobile powered solutions. Each of these companies profiled gained business value through reducing the sales cycle, replacing paper-based processes, or gaining...
- White papers 2006-08-01
- Team Level Analysis of Sales Force Automation: The Missing Link?
- Contemporary sales organizations utilize teams to seamlessly complete sequential discrete steps in the sales process. The Sales Force Automation SFA research to date, has primarily focused on the organizational and individual level of analysis. The purpose of this paper is to present a methodology for investigating the usage of SFA...
- White papers 2006-05-13
- Sword Forger Aggregator (dmg)
- SF Aggregator is an elegant Cocoa application that retrieves user-defined information from web pages and displays the results in its Dock menu. SFA uses text-recognition algorithms to identify just the text blocks you want, even as the page is updated over time. SFA is excellent for getting headlines, numerical data,...
- Software downloads 2005-11-08
- An Accelerated CRM Deployment for Sales Force Automation
- In the highly competitive business environment, the success hinges on the effectiveness of the sales force. The mySAP Customer Relationship Management solution equips sales organizations to dramatically shorten sales cycles, quickly increase revenues, and maximize sales team productivity. The SAP Service Select package for sales force automation can help to...
- White papers 2005-10-01
- Understanding Correct Roles and Responsibilities of the Users of an End-to-End Automotive CRM Solution
- Providing an end-to-end Customer Relationship Management CRM, Sales Force Automation SFA and Enterprise Resource Planning ERP software solution to an entire automotive business cycle is an extremely large undertaking. From overseas production plants, to distribution points across the world, corporate sales centers to individual dealerships and retail points, there are...
- White papers 2005-06-23
- Sales Force Automation Pack
- The Sales Force Automation Pack includes four Excel workbooks: the Gap Analysis Report, the Vendor Selection Checklist, the Vendor Reference Questionnaire, and the Financial Scenario Planner. These tools are designed to help you identify any gaps in your current sales force needs and choose a vendor that will best meet...
- Download resources 2005-06-14
- Introduction to Strategic CRM for High-Production Homebuilders
- There has been a great deal of discussion within the homebuilder community regarding the application of customer relationship strategies to marketing, sales, and service-warranty operations. Much of the discussion has centered on a very limited application of this technology in the sales automation area. There seems to be a perception...
- White papers 2005-05-18
- How to Find the Right On-Demand Customer Relationship Management (CRM) / Sales Force Automation (SFA) Provider - For the Best Price
- On-Demand Customer Relationship Management CRM / Sales Force Automation SFA services have been around for quite some time now. Originally purported as being a cost-effective solution allowing Small-Medium sized Businesses SMBs access to traditionally Enterprise class software, it has grown by leaps and bounds. Yet the price point of entry...
- White papers 2004-12-13
- Sales force automation: Technology for the traveling salesman
- When your sales staff is on the road, you want them to have access to all the information that's waiting for them back at the office. With sales force automation solutions from IBM, that's exactly what they'll have. And our solutions are built on open platforms, so you'll have the...
- White papers 2004-06-01
- Maximizing User Adoption of Your Sales Force Automation Solution
- Watch this Siebel Web seminar replay discussing Siebel best practices to effectively address both internal and external challenges. You will learn how to: Maximize adoption by delivering value from three perspectives: Front-line sales representative, Sales management and Customer experience. Drive consistent execution across the entire sales force. Achieve superior insight...
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