services firm

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Shouldn’t services firms have their own ERP?

I caught up this week with Morris Panner, CEO of OpenAir now part of NetSuite. One aspect of our wide-ranging conversation concerned the continuing evolution of businesses, the economy, etc. towards a greater services orientation. Drawing on that, we discussed how services firms need their own version of ERP. ...

Tags: Staffing, ERP, Services Firm, Service Firm, Enterprise Resource Planning (ERP), Sales Strategy, Enterprise Software, Software, Sales, Brian Sommer

Blog posts 2009-09-25

Ethics and Indian services firms

Ethics and Indian services firmsWhy arent we looking at the flip side?Hi,Although I agree with you that this could be a systemic problem with the Indian software industry, why is no one considering the possibility that the World Bank could have an extremely corrupt organization. WB has, over the years,...

Tags: Business ethics, Free trade, Indian services firm, ethics, services firm, Wipro Technologies, World Bank

Discussion threads 2009-01-14

Additional Resources

Mac Help Widget 2.5 (Mac)

Mac Help Widget uses PHONE, CHAT (ichat, adium, etc) or EMAIL (Apple Mail, Microsoft Entourage, etc) to get support for Macintosh OS X and OS X Server. If no one is online to answer your chat, the request can be sent via email with a very prompt response. Service is...

Tags: Apple Macintosh, Phone, Consulting, E-mail, Desktops, Online Communications, Hardware

Software downloads 2009-11-21

Seamless Communication: Simplicity, Efficiency, and Transparency Achieved Through Integrated Wireline and Wireless Services

Reduce costs, minimize complexity and improve worker productivity by integrating your wireline and wireless services. Respected consulting firm IDC examines the benefits, challenges and the choices available today that will allow you to successfully bridge your wireless and wireline services. Find out how you can simplify...

Tags: Sprint Communications, Worker, Wireless Service, Wireless, Wi-Fi, Wireless And Mobility

White papers 2009-11-20

More evidence of the coming collision between home broadband and the smart grid

Collision?Not the word I would have used.In any event, I think this is a positive and necessary direction to go. In order to manage more diversified, less dependable/consistent sources of energy, the demand side HAS TO be managed. Without it, we are just setting ourselves up for a lot of...

Tags: TELECOMMUNICATIONS, collision, home broadband, grid, smart grid

Discussion threads 2009-11-16

Health reform now in Senate hands

RE: Health reform now in Senate handsThis bill mandates individuals to purchase health care. If they refuse, they get fined or go to jail. Blatantly unconstitutional... when will America say "enough is enough" with these idiots in Washington defecating all over the Constitution? The problem with...

Tags: Vertical industries, Benefits, Abortion, cAO, Obamacare, health care, Health Reform, U.S. Senate, abortion

Discussion threads 2009-11-09

32bit Service Monitor 09.11.01 (Windows)

Monitor Internet Services and alert user with a verity of methods if down. Always know whether or not your web site or other network services are up or down with 32bit Service Monitor. 32bit Service Monitor will check your site as often as you have configure it to. If your...

Tags: Monitor, Microsoft Windows, Site, ElectraSoft, Monitors & Displays, Internet, Hardware, Components

Software downloads 2009-11-02

AOL names its Board of Directors

AOL, which is expected to be spun off from Time Warner as an independent company later this year, has named the members of its Board of Directors, who will join CEO and Chairman Tim Armstrong at the table. They are: Richard Dalzell, former Chief Information Officer of...

Tags: America Online Inc., Board, Board Of Directors, Board Member, Corporate Governance, Business Operations, Corporate Law, Sam Diaz

Blog posts 2009-10-26

Samsung Moment (Sprint)

In case you haven't noticed, the Google Android dam has broken. For almost a year HTC was the only manufacturer to offer handsets with the operating system, but in the past month, Motorola and Samsung almost fell over each other to offer Android smartphones of their own. Moto gave us...

Tags: Telecom & Utilities, Cellular phones, slider mechanism, Sprint Communications, Samsung Moment, Samsung Electronics Co. Ltd.

Product reviews 2009-10-22

Nook Clarified: Really solid progress for e-readers

Yesterday, I posted a long analysis of what I thought was right and strangely wrong about the Barnes & Noble Nook. Matt Miller today got a clarification about my main concern, which was that Barnes & Noble seemed to have said, according to several published reports, that Wi-Fi would work...

Tags: E-reader, Barnes & Noble Inc., Wireless LANs, Wireless And Mobility, Mitch Ratcliffe

Blog posts 2009-10-21

EvriChart: A Linux Success Story

Tony Maro, CIO of EvriChart, a hospital records management and archiving business, successfully migrated his company's Windows-based line of business document management extranet application and his employees' 40-odd Windows-based desktops to a 100 percent Linux-based server and desktop infrastructure. Jason Perlow interviews Tony Maro, CIO...

Tags: Desktop, Hospital, Imaging, Health Care, Server, Computer, Linux, Microsoft Windows, Document Management, Operating Systems, UNIX, Open Source, Software, Enterprise Software, Finance, Managerial Accounting, Jason Perlow

Blog posts 2009-10-20

What makes Microsoft's SharePoint tick?

Make a post explaining what SharePoint is...As you said, it is a complex product. I remember when Lotus Notes came out, it was difficult to pin it to a traditional category - what IS it? SharePoint may have some of the same issues of perception.What is SharePoint:There are 2 SharePoint?s,...

Tags: Content management, Groupware, Collaboration, Enterprise software, Microsoft Corp., Microsoft SharePoint

Discussion threads 2009-10-16

Customer Intimacy wins in SAP SI's and Channel Partners

Yesterday, several bloggers at the SAP TechEd conference in Phoenix had an opportunity to speak with Zia Yusuf, EVP, Global Ecosystem & Partner Group of SAP. I asked Zia what characteristics typify the best SAP partners. He rattled off five qualities that the best systems integrators and...

Tags: Customer, SAP AG, Firm, Channel Partner, Business Services, Strategy, Supply Chain, Product Development, Management, Business Operations, Research & Development, Brian Sommer

Blog posts 2009-10-14

TechGuard keeps spam and botnets at bay with one-click, enterprise-level security for SMBs, SOHOs

One of the most difficult things for a small or medium business to do is set up a security scheme that's effective, affordable and intelligible to the average employee. Chesterfield, Mo. and Baltimore, Md.-based TechGuard is attempting to address that problem by bringing its enterprise and government-level...

Tags: Security, Firewall, Network, SOHO, Small And Medium Business, TechGuard, SM, Smb/Sme, Andrew Nusca

Blog posts 2009-10-13

Time for Palm to give up the iTunes sync nonsense!

Apple is leveraging the monopolyYou got your guys crossed1If M$ would do anything similar there would be a revolt.We need to be consistent and call out the bad guy: Apple.palm is wrongpalm could simply use the xml file of the itunes library apple has been providing for years for interoperability...

Tags: Digital music, Digital media, palm, Apple Inc., Apple iTunes, Palm Inc., bad guy, software

Discussion threads 2009-10-07

The troubling thoughts re: outsourcing

Some facts and inferences should be updatedAccenture's Consulting revenue dropped 12% and Outsourcing grew by 1%http://stocks.investopedia.com/stock-analysis/2009/Accentures-Future-Remains-Bright-ACN-IBM-HPQ1005.aspxSome of the issues you highlighted around process innovation, dated technology, etc will continue to remain. However, the nimbler players will also adopt the benefits of innovations like SaaS and Cloud platform.Underlying platform is an...

Tags: Managed hosting, Business process outsourcing (BPO), Programming languages, outsourcing, BPO, COBOL, outsourcing company

Discussion threads 2009-10-06

The troubling thoughts re: outsourcing

Watch this space for future problems! There’s a lot going on in the outsourcing world lately. Things like: - Perot Data Systems being acquired by Dell - ACS getting bought by Xerox Add to these deals,...

Tags: Solution, BPO, Outsourcing Company, Customer, BPO Deal, Business Process Outsourcing (BPO), Outsourcing, It Services, Managed Hosting, It Operations, Business Operations, Outsourcing & Subcontracting, Brian Sommer

Blog posts 2009-10-05

News to know: Adobe; OpenSUSE; Ubuntu; IBM; P2P; Palm

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Adrian Kingsley-Hughes: Adobe Flash for all smartphones ... except iPhone Andrew Mager: Google and Adobe join forces on Open...

Tags: Ubuntu, Adobe Systems Inc., Google Inc., High Tech Computer Corp., Data Center, Information Technology, P2P, Palm Inc., Novell OpenSuse, Jason Perlow, Apple Inc., Beta, IBM Corp., Data Centers, Tablets, Cloud Computing, Strategy, Storage, Hardware, Data Management, Notebooks & Tablets, Management, Larry Dignan

Blog posts 2009-10-05

Law Firm Practice Sees Revenues Climb Up to 20 Percent Because of Information Platform

The law firm of Parker Poe Adams & Bernstein LLP wanted new ways to compete in the hyper-competitive environment for legal services, ways that would demonstrate its expertise as well as its ability to use that expertise to provide superior client service. It found what it was looking for in...

Tags: Revenue, Law Firm, Microsoft Corp., Litigation, Content Management, Business Operations, Enterprise Software, Software

Case studies 2009-10-05

Transportation Firm to Cut Power Costs by 33 Percent With Virtualization and Clustering

After struggling with disparate IT technologies based on Red Hat Linux, EmpireCLS Worldwide Chauffeured Services decided to transform its infrastructure using Microsoft software and HP hardware. With its new environment based on Windows Server 2008 R2, EmpireCLS has cut support calls by 75 percent and increased IT administrators' productivity by...

Tags: Virtualization, Clustering, Microsoft Corp., Transportation, Microsoft Windows Server 2008, Linux, Open Source, UNIX, Operating Systems, Microsoft Windows, Software

Case studies 2009-10-01