serviceability

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Achieving Environmental and TCO Goals With Greener Retail Solutions: POS Innovations Addressing Conservation, Reliability, Manageability and Serviceability

Global warming and other environmental concerns are changing the way people live and do business. Consumers worldwide are increasingly showing their preference for companies who practice social and environmental responsibility. Seeing opportunities to differentiate themselves and build customer loyalty, retailers are implementing 'green' initiatives that improve brand image and lower...

Tags: Innovation, Point-of-sale, Retail Company, Serviceability, TCO, Conservation, Roi/Tco, Retail, Finance, Managerial Accounting

White papers 2008-07-01

Additional Resources

Managing IT Infrastructure With Template-Based Provisioning

The ideal approach is one in which all underlying physical IT data center resources and their interdependencies can be manipulated in software-defined templates. The entire application or service infrastructure can be provisioned or repurposed on-demand or automatically in response to real-time business needs. This results in less overbuilding, significant operational...

Tags: IT Infrastructure, Data Center, Information Technology, Provisioning, Liquid Computing, Data Centers, Storage, Hardware, Data Management

White papers 2009-09-03

BMC MAINVIEW Installation RAS Improvements

BMC MAINVIEW has recently implemented significant enhancements intended to improve Reliability, Availability and Serviceability RAS of the installation and maintenance processes. These include enhancements to eFix profiles, the implementation of extended HOLDDATA reporting for BMC MAINVIEW products and implementation of a new Service Tape strategy to reduce the volume of...

Tags: BMC Software Inc., BMC MAINVIEW, It Management, It service Management

Webcasts 2009-05-13

Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents

There is a significant number of IT failures per year because parts fail, products are used in ways they were not designed for, and humans make errors in using products. These failures result in incidents that product vendors service as a part of the warranty or contracts. Incidents incur significant...

Tags: Incident, IEEE, Failure, Call Centers, It Operations

White papers 2009-04-21

HP joining the club of enterprise schizophrenics?

There I was thinking that 200 would end with SAP being crowned the split-personality company of the enterprise apps world and within the space of five minutes I read about how HP/EDS is at serious risk of wresting that crown. First up we have Vinnie Mirchandani talking...

Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Cloud Computing, Dennis Howlett

Blog posts 2008-12-12

Fujitsu Services Case Study: AEON

By any measure AEON is a large retailer. In fact, the Nikkei Information Strategy magazine called it "Japan's Wal-Mart". In particular, AEON had begun to introduce different methods of checkout off late, including the growing use of Self-CheckOut SCO systems, to improve customer satisfaction and business efficiency. However, AEON wanted...

Tags: Fujitsu Ltd., Open Source

Case studies 2008-09-01

Performance, Agility, and Cost Savings: IBM SDK5 and SDK6 on System z

The adoption of Java on mainframes continues to grow. As such, IBM has invested heavily in its SDK technology on System z. With SDK5 and SDK6, the IBM JVM was re-engineered, providing a significant improvement in performance, security, reliability, and serviceability. As a testament to the value of IBM's investment,...

Tags: Performance, Cost Savings, IBM Corp., Performance Management, Java, Human Resources, Workforce Management, Programming Languages, Software Development, Software/Web Development

White papers 2008-08-01

Dell OEM Industry Solutions Group Helps Symantec Expand Into the e-Mail Security Market While Helping to Save the Company a Seven-Figure Investment in an On-Site Repair Network

When Symantec decided to expand its product offerings with a new e-mail security appliance, product management needed to find an experienced OEM with a high-performance, reliable, and cost-effective product range, as well as global support. Symantec chose the Dell PowerEdge server platform for its performance, reliability, and serviceability. Dell also...

Tags: Cyberthreats, Dell Computer Corp., E-mail, E-mail Security, Investment, Network, Online Communications, Security, Symantec Corp.

Case studies 2008-06-01

Deploying Oracle PeopleSoft Enterprise on AIX 6 Workload Partitions

This paper discusses deploying one or more Oracle PeopleSoft Enterprise installations on IBM AIX 6 Workload Partitions WPARs. The related topics include IBM PowerVM Live Application Mobility for added Reliability, Availability and Serviceability RAS of such a deployment across WPARs within a single or multiple Logical PARtitions LPARs. The objective...

Tags: PeopleSoft Inc., Oracle Corp., IBM AIX, IBM Corp., UNIX, Operating Systems, Software

White papers 2008-06-01

Eliminate 85% of IT Problems - Automate Change & Configuration Management

Approximately 85% of IT problems are related to change. Many of those changes can introduce vulnerabilities when errors are made - particularly in network infrastructures. EMC's recent acquisition of privately-held Voyence provides enterprises and service providers with more comprehensive network compliance, serviceability and security for end-to-end visibility and control across...

Tags: Voyence Inc., Information Technology, Configuration Management, EMC Corp., Storage, Hardware

Webcasts 2008-04-09

Software Security Governance in the Development Lifecycle: A Practical Guide From Accenture and Ounce Labs

Development organizations can be complex, with complicated processes and numerous stakeholders. Security professionals or analysts represent a unique perspective in development, but must share time with others who might be responsible for quality, maintainability, serviceability or other "Dimensions" of a final product or application. However, both compliance needs and brand...

Tags: Software, Brand, Governance, Accenture Ltd., Compliance, Ounce Labs, Branding, Security, Marketing

White papers 2008-04-09

Symmetric Active/Active High Availability for High-Performance Computing System Services: Accomplishments and Limitations

This paper summarizes the efforts over the last 3-4 years in providing symmetric active/active high availability for High-Performance Computing HPC system services. This work paves the way for high-level reliability, availability and serviceability in extreme-scale HPC systems by focusing on the most critical components, head and service nodes, and by...

Tags: Oak Ridge National Laboratory, High Availability, High-performance Computing, High-performance, Cloud Computing

White papers 2008-01-28

8Gb Delivers Enhanced Storage Area Network (SAN) Data Security

The modern data center is faced with ever growing demands in the areas of virtualization; power consumption; Reliability, Availability, and Serviceability RAS; security; and manageability. QLogic's 8Gb HBAs address the growing need for SAN security by incorporating comprehensive authentication, authorization, access control, and data confidentiality solutions in its FC HBA...

Tags: SAN, QLogic Corp., 8Gb, Data Centers, Storage Area Networks (SAN), Storage, Storage Management, Security, Hardware, Data Management

White papers 2007-12-21

IBM WebSphere Application Server for z/OS: V5.0.2 - Serviceability Features

This paper looks at new serviceability features that are available in WebSphere Application Server for z/OS, version 6.0.2. Users have seen the newly integrated class loader viewer and the new memory leak detection tool. FFDC is now available on the z/OS platform, and an APAR that addresses some workload balancing...

Tags: IBM WebSphere, Application Server, Memory Leak, IBM z/OS, IBM WebSphere Application Server, IBM Corp., FFDC, Application Servers, Utility Computing, Middleware, Operating Systems, Servers, Enterprise Software, Software, Hardware

White papers 2007-11-16

Red Hat, Novell race to offer better Windows guest support, Windows Server 2008 virtualization support

Even as rival Novell celebrates an expanded technical collaboration with Microsoft, Red Hat has released a 5.1 update designed to make its Linux a better platform for virtualizing Linux and Windows workloads. The software, released Wednesday, for instance, offers live migration and save/restore support for fully...

Tags: Red Hat Enterprise Linux, Novell Inc., Microsoft Windows Server, Red Hat Inc., Xen, Microsoft Windows, Virtualization, Microsoft Windows Server 2008, Operating Systems, Linux, Storage Management, Servers, Open Source, Software, Hardware, Storage, Paula Rooney

Blog posts 2007-11-08

IBM's Linux contributions

When Joe Barr got his first look inside IBM's Linux Technology Center LTC back in early 2001 he got pretty gung ho about the wonders this would bring to Linux. Some excerpts: I began to see the LTC not just as a cool thing happening in my...

Tags: Expansion, IBM Linux, IBM Corp., LTC, Frye, LTC Team, Linux, UNIX, Open Source, Operating Systems, Software, Paul Murphy

Blog posts 2007-10-12

Maximize It Service Uptime by Utilizing Dependable Sun SPARC Enterprise T5120 and T5220 Servers

Sun SPARC Enterprise T5120 and T5220 servers provide excellent Reliability, Availability, and Serviceability RAS characteristics, ideal for maximizing the uptime of business-critical IT services. Highly reliable parts and a relatively low total component count minimize the opportunity for system errors. In addition, these servers include core and thread offlining capabilities,...

Tags: Sun Microsystems Inc., Uptime, Sun Sparc, Processors, Semiconductors, Hardware, Components

White papers 2007-10-01

XenSource Announces XenExpressâ„¢ OEM Edition

XenSource has been really busy since the announcement of its acquisition by Citrix Systems. It seems that the company has come forward with quite a few interesting announcements. Here's another one. This time, the focus is on making virtual machine technology pervasive in the world of industry standard systems. To...

Tags: Hypervisor, Virtualization, OEM, Product, Server, Xen, Manufacturer, Virtual Machine, XenSource Inc., Edition, Dan Kusnetzky

Blog posts 2007-09-06

Benefit From Stratus Continuous Processing Technology: Automatic 99.999% Uptime for Red Hat Enterprise Linux Environments

Stratus Technologies' family of ftServer systems has been proven to deliver industry-leading uptime of 99.999% and greater for Red Hat Enterprise Linux environments. The source of this immediate, transparent availability protection is Stratus Continuous Processing technology. Virtually any software application certified on the Red Hat Enterprise Linux (Release 4) operating...

Tags: Red Hat Enterprise Linux, Stratus Technologies, Fault-tolerance, Red Hat Inc., Environment, Benefit, Uptime, Open Source, UNIX, Operating Systems, Servers, Software, Hardware

White papers 2007-07-01

The Fastest Time to Intelligence With Grid-Enabled SAS: Using Grid Technologies to Gain Faster Insights Into Data and Achieve New Levels of Reliability, Availability and Serviceability

SAS delivers a complete and comprehensive Enterprise Intelligence Platform for the creation of intelligence from the enterprise critical data. All of the corporate user groups - executives, middle management, end users, statisticians and the IT department - are provided with an environment designed to meet their needs. Because the amount...

Tags: SAS Institute, Grid Computing

White papers 2007-03-01