service worker

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Solution Boosts Field Services Work With Rich Data Access, Both Online and Offline

RemoteX Technologies, based in Stockholm, Sweden, is a solution provider that specializes in software and hardware for field service workers in a variety of industries. Supplying field service workers with the rich information they need to do their jobs - and with easy access to online information - is always...

Tags: Software, Microsoft Corp., Data Access, Service Worker, Tools & Techniques, Management

Case studies 2009-08-14

23% of employed US professionals work over 50 hours a week

Managers and professionals are much more likely to work over 40 hours per week than employees in other job categories. 23% of professionals work over 50 hours a week, significantly more than the proportion of clerical workers (10%), service workers (6%) or skilled workers (14%) who put in work weeks...

Tags: Professional, Worker, NB, Hour, Service Worker

Blog posts 2008-10-28

Additional Resources

Understanding Enterprise 2.0 Tolerances & Scale

We're at an interesting intersection in the collaboration world where projects both large and small tend to be discussed with the same terms. This can be very confusing to the lay person since it's hard to know what sort of scale is being described. ...

Tags: Environment, Enterprise 2.0, Small And Medium Business Need, European Enterprise 2.0 Scene, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks

Blog posts 2009-11-14

No more servers? Rackspace says IT workers are tired of them

And, as servers move to the cloud, fewer and fewer will be Windows servers.When you deploy thousands, you can pay millions in licensing for Windows, and, then Windows is less stable and less secure.RE: No more servers? Rackspace says IT workers are tired of themI wonder how well those outsourced...

Tags: Servers, server, information technology, Rackspace

Discussion threads 2009-11-10

Microsoft doesn't believe Google Apps numbers

Google Apps has been picking up some steam recently -- announcing a huge deal with the city of Los Angeles, and revealing numbers that suggest over 20 million users and over 2 million companies using the service. Microsoft, on the other hand, doesn't believe the...

Tags: Google Inc., Google Apps, Microsoft Corp., Cloud Computing, Microsoft Office, Office Suites, Software, Garett Rogers

Blog posts 2009-11-02

How did IT fall so far behind the tech curve?

Okay, butThey also go out and buy their own servers with some hidden budget line, then try to foist maintenance off on the CIO. And then we try to integrate the data - and the data isn't theirs, it's critical to the health, even survival, of the enterprise.Yes, we...

Tags: Strategy, Virtualization, cloud computing, Regulatory compliance, Marketing Guy, information technology

Discussion threads 2009-10-19

How did IT fall so far behind the tech curve?

Information technology departments are overloaded, missing the consumerization wave, and failing to use new developments to cut their budgets. Those are some of the takeaways from a Gartner presentation at the IT Symposium in Orlando. The spiel by Gartner analysts David Mitchell Smith and Tom Austin revolves...

Tags: Information Technology, Gartner Inc., Information Technology Department, Discontinuity, Strategy, Management, Larry Dignan

Blog posts 2009-10-19

Predictive Shift-Worker Calculator 1.0 (Windows)

Predictive Shift Worker Calculator allows you to create a shift pattern between Sunday and Saturday of each week. It simplifies the task of multiple employees who undertake different shifts on different days over a period of time. The application allows you to choose a timeframe over which this weekly pattern...

Tags: Employee, Process Bridge Systems Integration, Predictive Shift-Worker Calculator, Microsoft Windows, Cloud Computing, Web Services, Operational Accounting, Operating Systems, Software, Enterprise Software, Finance

Software downloads 2009-10-14

Revisiting RIM: Are the enterprise storm clouds brewing?

In the context of the scenario...it could very well come down to iPhone v. RIM. If, as posited, businesses adopt a BYOP model. That kind of thing doesn't matter what wireless network your using, if they'll open exchange up for you to hook your iPhone to. Which may - and...

Tags: Smart phones, Handhelds, data plan, Apple iPhone, AT&T Corp., BIS, RIM BlackBerry, Verizon Communications Inc., Research In Motion Ltd.

Discussion threads 2009-09-30

Windows 8: More early clues start to emerge

Here's something for the developers to do:Spend 100% of their time on the current windows, until it is bug-free, secure, and stable.Also for the next Win, don't change the UI again. Please.TLZTLZ must be TAR with LZMA. TGZ TAR with gzip would be more useful.hot air for a doomed productIf...

Tags: Operating systems, Linux, OPEN SOURCE, Microsoft Corp., Windows 8, Microsoft Windows, operating system

Discussion threads 2009-09-23

The best VoIP solution is ...

What about hosted?Wondering if you guys would be willing to discuss the most obvious omission... hosted. It's like choosing which car to buy when its cheaper to take a limo.RE: The best VoIP solution is ...Your article was only comprehensive if you consider just the IP-PBX and desktop telephone;...

Tags: Session Initiation Protocol (SIP), Telephony, TELECOMMUNICATIONS, Fax, Zultys, Voice Mail, VoIP Solution, AC power, SIP, VoIP

Discussion threads 2009-09-22

News to know: Windows 7; Verizon; RightNow; Salesforce; Palm; HP

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ryan Naraine: Windows 7, Vista exposed to 'teardrop attack' Microsoft patches gaping Windows worm holes Firefox to run...

Tags: Salesforce.com Inc., Larry Dignan, Patent, Hewlett-Packard Co., Palm Inc., Verizon Communications Inc., Microsoft Corp., RightNow Technologies, Sam Diaz, Microsoft Windows, Linux, Microsoft Windows 7, Cable, Operating Systems, Open Source, Software, Telecommunications, Personal Technology

Blog posts 2009-09-09

The good news about WalMart

The magic of jiu jitsuYou praise what a company reviled by the left is doing. The right rises. Then you point to WalMart's support of true health reform, and pound them with it. How does this help the public option?I don't see it.So you are saying that because of some...

Tags: Government, Vertical industries, Benefits, Wal-Mart Stores Inc.

Discussion threads 2009-09-07

Mobile Device Management for Dummies

Every day, more and more of your enterprise - along with its data and transactions - is moving to the frontlines where you interact directly with your customers. The frontlines present a key opportunity for your business to gain a competitive advantage, by having the information and applications necessary to...

Tags: Patient, Mobile, Salesperson, Mobile Device, Handhelds, Databases, Hardware, Enterprise Software, Software, Data Management

Book chapters 2009-09-01

My PayPal credit card beef, Part II: PayPal responds

Maybe my PayPal whining will result in some sort of change, after all. In a post yesterday, I wrote about what I felt were unfair policies involving credit card fees on PayPal. Specifically, I was frustrated about the fees incurred when using a credit card. Currently, a...

Tags: Credit Card, PayPal, Sales Channel, Financial Services, Sales, Sam Diaz

Blog posts 2009-08-20

American Document Management a Host.Net customer profile

I had the opportunity to communicate with Karen Unger of American Document Management.  Lenny Chesal, of Host.net in Boca Raton, FL, introduced us. Thanks, Lenny!  I though you might enjoy reading what she had to say. Please introduce your organization and your role there. American Document Management is...

Tags: Document Management, Data Center, American Document Management, Data Centers, Storage, Internet, Backups, Hardware, Data Management, Dan Kusnetzky

Blog posts 2009-08-11

Opt Me Out! The United States Postal Service Needs an Overhaul

They Can't Change ItThe ONLY people using the Postal System today are Direct Marketers, Billers and Magazines. That's why the only mail in your post box is catalogs, bills and magazines. 85% of current USPS revenue is from bulk mailers of which Direct Marketers are the largest share....

Tags: U.S. Postal Service, mailer, revenue

Discussion threads 2009-08-10

10 reasons why e-readers make sense in the enterprise

TechRepublic guest post: In case you haven’t heard, e-readers are making an impact. They’ve been around for some time, but only now (thanks, in part, to Amazon’s Kindle) are they being taken seriously. The e-readers’ biggest fan is the avid reader, but this doesn’t have to (and most likely won’t)...

Tags: E-reader, Employee, Larry Dignan

Blog posts 2009-08-07

Plan for Success: Knowledge Worker Training and On-Boarding Are Easy With Process Automation

No matter how large or small a company is, employee turnover is inevitable. Although smart employers work hard to retain good people, few give enough thought to ensuring effective on-boarding of new hires that will ensure their success. Costs of recruiting, hiring, and training knowledge workers vary, ranging from 50%...

Tags: Process Automation, Knowledge Worker, Training, Optical Image Technology, Workforce Management, Training And Certification, Strategy, Human Resources, Management

White papers 2009-08-01

Teams in the (Troubled) Cloud

Not all team members are created equal I’ve had some really interesting briefings/meetings lately. If you want to understand where software executives, industry leaders, etc. are going/thinking, then read on. Let’s begin with a conversation I had with Maynard Webb....

Tags: Team, Team Member, Worker, Maynard, Loyalty, Team Management, Management, Brian Sommer

Blog posts 2009-07-22