<![CDATA[service management Resources | ZDNet]]> en-us <![CDATA[Management Software Consolidation]]> Fri, 18 Sep 2009 00:00:00 -0700 IBM IBM <![CDATA[Mastering Virtualized Environments]]> Fri, 18 Sep 2009 00:00:00 -0700 <![CDATA[Digital Signatures for Contract Management]]> Wed, 16 Sep 2009 00:00:00 -0700 <![CDATA[Strangers (or Customers) Share Their Experience with IBM Service Management]]> Thu, 10 Sep 2009 00:00:00 -0700 IBM IBM <![CDATA[Protection! Licensing Toolkit 4.5 (Windows)]]> Thu, 10 Sep 2009 00:00:00 -0700 <![CDATA[Open source file-system vendor signs patent deal with Microsoft]]> Wed, 26 Aug 2009 07:57:57 -0700 MSFT MSFT <![CDATA[Service Level Management: Mastering Concepts & Strategies]]> Tue, 11 Aug 2009 00:00:00 -0700 <![CDATA[Jordan, Jones & Goulding Standardizes Project Delivery Processes and Increases Profitability]]> Sat, 01 Aug 2009 00:00:00 -0700 ORCL ORCL <![CDATA[Sony, Google announce 1 million free books]]> Wed, 29 Jul 2009 08:22:49 -0700 GOOG SNE GOOG,SNE <![CDATA[Read the fine print in Microsoft's new application platform license]]> Thu, 16 Jul 2009 05:59:13 -0700 MSFT MSFT <![CDATA[HP IT Service Management Solution Provides Return on Investment Inside 18 Months at Austrian Airlines]]> Wed, 01 Jul 2009 00:00:00 -0700 HPQ HPQ <![CDATA[HP Service Manager Ensures Standardized Responses to Support Calls, Provides Foundation for Improved Performance, Availability]]> Wed, 01 Jul 2009 00:00:00 -0700 HPQ HPQ <![CDATA[Best Practices for Building a Business Case for a Contract Management Solution at Your Company]]> Thu, 11 Jun 2009 00:00:00 -0700 EMC EMC <![CDATA[EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management]]> Wed, 03 Jun 2009 00:00:00 -0700 IBM IBM <![CDATA[Downer EDI Engineering Completes Jobs Up to 25% Faster With Project Management Solution]]> Mon, 01 Jun 2009 00:00:00 -0700 ORCL ORCL <![CDATA[Service Management in an Uncertain Economy]]> Thu, 28 May 2009 00:00:00 -0700 IBM IBM <![CDATA[Research: Gov't lacks oversight on services contracts]]> Wed, 06 May 2009 07:57:33 -0700 <![CDATA[SKY Brasil Servicos Automates Service Management, Reduces Redundant Processing by 20%]]> Fri, 01 May 2009 00:00:00 -0700 ORCL ORCL <![CDATA[Cannon Design Increases Collaboration to Avoid Project Delays, Reduce Risk, and Improve Productivity]]> Fri, 01 May 2009 00:00:00 -0700 ORCL ORCL <![CDATA[ITIL in a Recession]]> Fri, 01 May 2009 00:00:00 -0700