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	<title><![CDATA[service firm Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to service firm]]></description>
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		<title><![CDATA[Shouldnâ€™t services firms have their own ERP?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=642]]></link>
		<description><![CDATA[I caught up this week with Morris Panner, CEO of OpenAir now part of NetSuite. One aspect of our wide-ranging conversation concerned the continuing evolution of businesses, the economy, etc. towards a greater services orientation. Drawing on that, we discussed how services firms need their own version of ERP. ...]]></description>
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		<pubDate>Fri, 25 Sep 2009 09:41:12 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/staffing.html"><![CDATA[Staffing]]></category>
		<category domain="http://updates.zdnet.com/tags/erp.html"><![CDATA[ERP]]></category>
		<category domain="http://updates.zdnet.com/tags/services+firm.html"><![CDATA[Services Firm]]></category>
		<category domain="http://updates.zdnet.com/tags/service+firm.html"><![CDATA[Service Firm]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+resource+planning+%2528erp%2529.html"><![CDATA[Enterprise Resource Planning (ERP)]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
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		<title><![CDATA[Service firms to struggle in 2009]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=282]]></link>
		<description><![CDATA[Big and Small, Local or International - Operational Excellence a Global Mandate    The big news this weekend was that U.S. manufacturing had plunged in December to the lowest level since 1980 and that new factory orders fell to a 60 year low. The outlook outside the U.S....]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 05 Jan 2009 06:14:16 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/india.html"><![CDATA[India]]></category>
		<category domain="http://updates.zdnet.com/tags/service+firm.html"><![CDATA[Service Firm]]></category>
		<category domain="http://updates.zdnet.com/tags/benefits.html"><![CDATA[Benefits]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
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		<title><![CDATA[Hunker down or flourish - The choice of today's service groups]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=265]]></link>
		<description><![CDATA[Lots of free advice for service firms in a tough economy    Recently, I completed a PowerPoint deck on a subject that Iâ€™ve lived through a couple of times in my career: how should a services firm navigate a tough economy. I presented that material in a webinar...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 12 Dec 2008 10:21:19 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/recession.html"><![CDATA[Recession]]></category>
		<category domain="http://updates.zdnet.com/tags/service+group.html"><![CDATA[Service Group]]></category>
		<category domain="http://updates.zdnet.com/tags/service+firm.html"><![CDATA[Service Firm]]></category>
		<category domain="http://updates.zdnet.com/tags/professional+development.html"><![CDATA[Professional Development]]></category>
		<category domain="http://updates.zdnet.com/tags/business+services.html"><![CDATA[Business Services]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/career.html"><![CDATA[Career]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
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