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- Service firms to struggle in 2009
- Big and Small, Local or International - Operational Excellence a Global Mandate The big news this weekend was that U.S. manufacturing had plunged in December to the lowest level since 1980 and that new factory orders fell to a 60 year low. The outlook outside the U.S....
- Blog posts 2009-01-05
- Hunker down or flourish - The choice of today's service groups
- Lots of free advice for service firms in a tough economy Recently, I completed a PowerPoint deck on a subject that I’ve lived through a couple of times in my career: how should a services firm navigate a tough economy. I presented that material in a webinar...
- Blog posts 2008-12-12
Additional Resources
- NetSuite vs. SAP â€" How Newton would see this contest
- Competition is a great thing. It forces even the biggest firms to become humbled. It makes innovation a necessity. It can lower pricing and expand markets to everyone’s benefit. Competition in the SaaS software as a service world of ERP got a little hotter this week...
- Blog posts 2009-07-01
- Helping corporations leverage the Web, using open source and the cloud
- What do open source and cloud computing have in common? For Navid Safabakhsh, principal at San Francisco and Philadelphia-based interactive web development agency Freshout, it's that both technologies are low-cost, high-yield solutions to help corporations leverage the customer data they collect on the Web. ...
- Blog posts 2009-06-30
- Microsoft to Europe: No Windows 7 upgrades for you!
- Microsoft to Europe: No Windows 7 upgrades for you!Here in the US it IS a problem.The US Government convicted MS of the same misdeeds as the EU - only Bush came into power and the punishments were back-heeled - remember the 95% share of the browser market Netscape had?Because they...
- Discussion threads 2009-06-25
- Categorizing the SaaS Vendors
- Can't tell the players without a program! I get a couple of vendor briefings a week from SaaS vendors or their wanna-be cousins. As I listen to the various spins and pitches, it occurs to me that we need a new lexicon for these firms. Here’s my...
- Blog posts 2009-06-24
- Guy Kawasaki's Twitter account hijacked, pushes Windows and Mac malware
- Guy Kawasaki's Twitter account hijacked, pushes Windows and Mac malwareMore details about severity of attack[i]On Windows machines, a user falling for the bait gets to a series of Web pages featuring pornographic content and, at the end, a prompt to update a video codec. That fake codec is...
- Discussion threads 2009-06-24
- Reductive to service Puppet open source configman tools
- Key founders of Puppet have incorporated and received $2 million in venture capital funding to advance the open source configuration management software project. Reductive Labs,  which has evolved from the same named consulting firm founded in 2003, will provide training, service and support for Puppet, the next...
- Blog posts 2009-06-24
- Motorola Evoke QA4
- Photo gallery:Motorola Evoke QA4We're not quite sure what to make of the Motorola Evoke QA4. Though it offers a touch screen, a full HTML browser, and an appealing slider design, it hardly qualifies as either a smartphone or a multimedia powerhouse like the Samsung Eternity. Also, while we appreciate its...
- Product reviews 2009-06-23
- India's IT growth to slow down in 2009
- The global financial meltdown is expected to finally reach local shores this year, dragging India's IT and IT-enabled services ITES industry to its lowest growth in five years. INDIA--The global financial meltdown is expected to finally reach local shores this year, dragging India's IT and IT-enabled services ITES industry...
- News items 2009-06-22
- 2010 Mazda Mazda3 s Grand Touring 5-Door
- Photo gallery:2010 Mazda Mazda3 s GTAt first glance, the 2010 Mazda Mazda3 s Grand Touring appears to be merely a face-lifted version of the first-generation model. The proportions and measurements are about the same. The previous generation Mazda3 received much praise from the automotive press, so we naturally expected the...
- Product reviews 2009-06-18
- Outsourcing? Avoid long-term deals
- Gartner says the good news for companies that plan to outsource is that the cost of doing business will decrease. But that's the bad news, too - outsourcing partners may go out of business. Organizations should monitor the health of outsourcing partners and avoid long-term contracts, according to research...
- News items 2009-06-17
- The Crucial Customer Touch Point: Field Service in a Tight Economy
- Let leading experts from featured analyst firm, Gartner, Inc., and industry leaders from Astea International, Inc., show you how to improve your field service operations, the technologies and solutions that will trigger these improvements, and how to determine the right solution for your field service needs. Go now.
- White papers 2009-06-16
- Open letter to all HR software vendors
- HR products haven’t really evolved much the last decade. Sure, many have changed their business and delivery models to become SaaS software as a service vendors but the functionality is still little changed from the 1990s. Yes, I know that talent management has seen some changes over the last few...
- Blog posts 2009-06-15
- Virgin mulls suspensions of file sharers
- Virgin Media could start suspending persistent filesharers on a temporary basis, using information provided to it by the Universal record company. Virgin Media could start suspending persistent file sharers on a temporary basis, using information provided to it by the Universal record company. The ISP...
- News items 2009-06-15
- No Surprise - Firms selling off Indian centers
- The Wall Street Journal is reporting that major corporations are selling off their Indian IT and back office centers as part of belt-tightening moves. This really isn't a big surprise. Why? If well-designed and operated, these centers become assets of the firms they service. They would...
- Blog posts 2009-06-11
- Overall spam volume unaffected by 3FN/Pricewert's ISP shutdown
- Following last week's shutdown of 3FN/Pricewert's operations by the FTC, wishful thinkers expected a major decline in the overall spam volume, with botnet masters once again caught off guard just like it happened in November, 2008 with McColo's shutdown. However, according to numerous vendors that doesn't seem...
- Blog posts 2009-06-10
- Accounting for success? Darwin meets the green eyeshade world…
- Have you really looked at your options for finance & accounting lately? BPO business process outsourcing for Finance and Accounting has been going on for a time. The industry owes some part of its success to the shared services efforts of larger firms. When businesses created shared...
- Blog posts 2009-06-04
- Hara offers environmental monitoring application in online format
- Can't find the money to invest in an on-premise enterprise application for managing your company's carbon portfolio? Hara, a start-up funded by veneral venture capital firm Kleiner Perkins Caufield & Byers, has introduced its first product, Hara Environmental and Energy Management. The application is focused on the...
- Blog posts 2009-06-03
- A case for rugged laptops?
- A case for rugged laptops?Just switched to a netbook desktop PC combinationToshiba had the same problem with its power connections. My Jan 08 Satellite L40-17U, which my wife now uses, has its power connection at the back also. My wife likes to watch movies while sitting in bed......
- Discussion threads 2009-06-03
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