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- Improving Service Delivery With Intelligent Document Capture
- The attendee of this webcast will find out how to leverage intelligent document capture to reduce time and cost while accelerating service delivery with fewer tax dollars. Agencies are under pressure to improve service delivery by providing citizens, civil servants, and businesses with rapid access to information. This must be...
- Webcasts 2009-05-27
- Committed to the Climate Change Debate?: In the Turmoil of a Global Financial Crisis, Does Society Still Have the Will - And Does It Still Make Sense - To Keep Steering Towards a Low-Carbon Future?
- In an effort to improve service delivery to constituents most e-government initiatives & the 1990s focused on making services accessible online. But online access only addresses the front end of service delivery. The backend requires the simplification. integration, streamlining and automation of complex information workflows - where the heavy lifting...
- White papers 2008-12-11
- Amity Group Bring New Services to Aged Care Residents
- With 47 aged care facilities across Australia, Amity Group rely upon their communications and technology systems to help them deliver consistent levels of care to their residents. Service delivery is managed centrally, with both web and phone based technologies being critical to the delivery of information to carers and clinical...
- Case studies 2008-05-27
- Forrester Best Practices: Improve IT Service Delivery and Support
- The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology users at U.S. companies are satisfied with the support services they receive. Check out this TechRepublic...
- Webcasts 2008-05-07
- IT Service Delivery: From Basic Automation Through to Managed Services
- While IT service providers need to mature their business in order to thrive and survive, many don't have the time, resources or commitment required to transform their business into a full MSP - they need a powerful but low-risk solution that will help them automate service delivery and roll out...
- White papers 2008-03-12
- Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
- The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology users at U.S. companies are satisfied with the support services they receive. View this Webinar, featuring...
- Webcasts 2008-01-23
- Optimize Service Delivery: Leveraging People and Projects to Drive Strategic Value
- Service delivery organizations, whether IT, R&D, or professional services organizations, are under increased pressure to reduce costs, meet new business challenges head-on, and maintain their flexibility and capabilities in the face of challenging business environment. A solution that focuses on automating the key business processes that surround service delivery fundamentally...
- White papers 2006-07-17
- Why you need to bite the service delivery bullet sooner than later
- "Virtually every IT organization should be adopting process methods for service delivery" --GartnerSure the quote is from an analyst firm, but you'd be hard pressed to find anyone with some iota of what service management is disagreeing. There is a quiet revolution going on across IT organizations toward maturity via...
- Blog posts 2005-03-10
- ITIL Fast Time to Value
- ITIL Information Technology Infrastructure Library is a set of best practices and guidelines that define an integrated, process-based approach for managing information technology services. This webcast discusses: ITIL momentum, service delivery and service support processes, the value of service delivery processes, time to value in service delivery, and the role...
- Webcasts
Additional Resources
- Delivery Status 5.0.2 (Mac)
- Can't wait for your packages to arrive? Don't waste your time checking the site constantly, just open this all-in-one delivery tracker and enter your order number or tracking number. The status will update automatically for you, and even count down the days! It also works with Growl to give you...
- Software downloads 2009-11-26
- Samsung SCH-220 Code - silver (MetroPCS)
- The Samsung Code (SCH-i220) is MetroPCS's first Windows Mobile 6.1 smartphone, which seems like a step backward seeing as Windows Mobile 6.5 devices are available. However, that shouldn't detract the customers from getting the messaging-centric device. The Code offers a sleek design, easy-to-use keyboard, and decent performance and call quality....
- Product reviews 2009-11-18
- Why IT can't seem to deliver measurable productivity
- Sounds like excuses to me.If it can't be shown on the bottom line, its useless.IT really needs to be aligned with business needs.From what I have heard talking with several managers, IT needs to come out out the silo and focus on delivering business needs and services. From what...
- Discussion threads 2009-11-11
- Bold Done Simple Today (Mobile)
- Fun yet sophisticated, the bold done simple today style was made by Themes by Jackie C. Premium Service.1. Premium class in quality & designing2. Customized service with product: You can order from us the same product with your name or brand on it3. Email check every 12 hours from Monday...
- Software downloads 2009-11-11
- Silver 8800 1.3 (Mobile)
- Fun yet sophisticated, the Silver 8800, made by Themes by Jackie C. Premium Service.1. Premium class in quality & designing2. Customized service with product: You can order from us the same product with your name or brand on it3. Email check every 12 hours from Monday to Saturday. Online community...
- Software downloads 2009-11-11
- Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
- Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens of thousands of documents and businesses are facing exponential growth in the amount and types of communications, driving the need...
- Webcasts 2009-11-06
- Five definitions toward the maturing of Enterprise 2.0
- point of saturationMikoExcellent post. I agree with just about everything that you wrote, particularly the following: [i]There comes a tipping point in any large commercial sector Enterprise where the market for the flagship product or service becomes saturated. At this juncture, the revenue growth challenge becomes less about attracting and...
- Discussion threads 2009-11-03
- Phishing experiment sneaks through all anti-spam filters
- A recently conducted ethical phishing New study details the dynamics of successful phishing experiment impersonating LinkedIn by mailing invitations coming from Bill Gates, has achieved a 100% success rate in bypassing the anti-spam filters it was tested against. The experiment emphasizes on how small-scale spear phishing campaigns...
- Blog posts 2009-10-29
- Improving IT service delivery through an integrated approach to software asset management white paper
- This white paper describes the challenges of managing software rights in increasingly complex environments and discusses how SAM can make the entire process more efficient. Specifically, it addresses how SAM offerings from IBM can help organizations improve IT service delivery by managing IBM and non-IBM software throughout the asset life...
- White papers 2009-10-28
- Roku adds 2 new players, including the HD-XR with 802.11n support
- Netflix must be losing salesif very many people, as you've done, take their subscriptions down to the bottom peg while using a Roku. Does anyone know what the deal is like between Roku and Netflix? I know Amazon gets direct revenue for movies 'rented,' but Netflix stands to...
- Discussion threads 2009-10-27
- Windows 7 hourly tracking
- ?won't it be better to check at the end of every week instead? If you check every day you won't see any big changes but at the end of every week the increase will be more obvious.I'll say it before others do"look, it already has a larger market share than...
- Discussion threads 2009-10-26
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