service contract

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Research: Gov't lacks oversight on services contracts

Rigorous contract management is a basic and crucial element necessary to successfully oversee procurement and execution of complex IT projects. New research shows gov't does a lousy job. by Michael Krigsman

Tags: Contract Management, Supplier, Service Contract, Risk Management Arrangement, Service Management, Channel Management, Government, Marketing, Michael Krigsman

Blog posts 2009-05-06

Day 2 of the old coffee-in-the-keyboard trick

In the post The Old Coffee-in-the-Keyboard Trick, I presented how I stupidly sloshed coffee into the keyboard of my new Dell laptop. Since I had purchased a next-day, on-site service contract, I didn't go into low Earth orbit. Instead, I used Dell's Internet chat service to obtain help. What happened...

Tags: off topic

Blog posts 2007-07-03

Best idea I have heard from Vonage yet: make installs free with service contracts

Best idea I have heard from Vonage yet: make installs free with service contractsHow hard is it?Cat 5 cable from Internet conection into vonage box. Phone line from Vonage box to phone jack in the wall. Done as simple as that.

Tags: Telecom & Utilities, Vonage Holdings Corp., Best Idea, service contract

Discussion threads 2007-01-15

Apple hangs up on India call center

Apple hangs up on India call centerWhile I sympathize with the employees, but I love decision.Apple has consistently held the #1 spot for customer support for as long as I can remember. It sucks that a lot of people lost their jobs (though, they will be getting a severence...

Tags: Call centers, Customer relationship management (CRM), Workforce management, call-center, service contract, Apple Inc., Dell Computer Corp., job

Discussion threads 2006-06-05

Open source reshaping services market

Open source reshaping services marketInternet Explorer - Open SourceWhat will it take to get Microsoft to turn IE to the open source community.Sounds like a win win deal to me.People are way over-thinking thisAnd certainly over-analyzing it. You don't need an OSS vendor and support isn't that complicated or...

Tags: Linux, Operating systems, UNIX, open source, service contract

Discussion threads 2005-01-10

Additional Resources

Wal-mart preempts Black Friday with HDTV specials this Saturday

China made productsYES all we need is more 'Made In China' to get the economy churning....Bring it home to 'China' no longer USA because we are like Rome we manufacture nothing, we import everything and borrowing TRILLIONS from China.How long will this last I would say as long as they...

Tags: TVs, TV & Home Theater, HDTV, manufacturing, Wal-Mart Stores Inc.

Discussion threads 2009-11-05

RIM BlackBerry Bold 9700 (T-Mobile)

Photo gallery:RIM BlackBerry Bold 9700It's been about a year since the original RIM BlackBerry Bold made its debut, and while it remains a very solid device, it's about time that a flashier, faster model took over the reigns. And that device would be the RIM BlackBerry Bold 9700. Not only...

Tags: Handhelds, BlackBerry Bold 9700, RIM BlackBerry, RIM BlackBerry Bold, RIM BlackBerry Bold 9700, Research In Motion Ltd., T-Mobile, Bold 9700

Product reviews 2009-11-05

Walmart unveils 15.6" HP Pavilion G60 laptop for $298

hmmfor once, i agree with you. why are they still making the celeron...? shouldn't the atom replace that?Intel Celeron?is Inhel still making this 10 year old crap?surplus maybe? ntnti feel 298 is bad for celron processor..but still good option for ppl who r new to these creepy labtops..RE: Walmart unveils...

Tags: Notebooks, Desktops, Processors, HP Pavilion, Wal-Mart Stores Inc., laptop computer, Hewlett-Packard Co.

Discussion threads 2009-11-04

Oracle giving EU a hard time over Sun buy

Oh my, must not up set the crazy EU.Pfttt....A small question why EU can stop or affect a deal inside usa ..... or is the deal is global ....Also we EU dont fork MYSQL into something purely EU ... and tell Oracle to go to hell. If the...

Tags: OPEN SOURCE, Databases, Oracle Corp., MySQL, Sun Microsystems Inc.

Discussion threads 2009-11-04

Do you really want to carry another device just for Twitter?

A Twitter Device? Hmmm... it will probably be a hit for christmas and then die a painful sudden death!never really liked their stuffNever really liked their stuff - limited devices for prices that are still too high? No thanks.Frankly, I'm [b]much[/b] more interested in devices with Wi-Fi than with cell...

Tags: E-mail, Cellular phones, Peek Classic, Twitter Inc.

Discussion threads 2009-11-03

Apple releases iTunes 9.0.2, kills Palm Pre sync ... again

Round up the executive and throw them in jailApple's behavior is simply unacceptable.Palm... Shakes HeadNote to Palm: Make a Front end that uses the iTunes DB or quit trying to keep hacking. It is REALLY stupid. A) You will never keep ahead of this.B) Even if you keep fixing it,...

Tags: Digital music, Digital media, Smart phones, Apple Inc., Palm Inc., Apple iTunes, Palm Pre

Discussion threads 2009-10-29

Motorola Droid gets official on Verizon; arrives Nov. 6 for $199

I'm excited...I'll want to play with one at the store first and my VZW contract isn't up for renewal until April, so I may end up having to wait to get the $199 price, but I'm very excited that Verizon finally has what appears to be an "iPhone class" smartphone...

Tags: Smart phones, Motorola Inc., Verizon Communications Inc., Android Market, Apple iPhone, Motorola Droid, phone

Discussion threads 2009-10-28

The month ahead: Will Droid do damage to the iPhone's mojo?

Droid, iPhone, and Windows 7IMHO Droid will likely carve out its own niche - but won't really replace the iPhone or the Blackberry.And I think they may be underestimating Windows 7 a bit.I don't understand the Android guysDo you seriously think you can sell a phone OS as a feature?...

Tags: Smart phones, Telecom & Utilities, VZW, Apple iPhone, Droid, Apple Inc., phone

Discussion threads 2009-10-28

What the DoD now says about open source

I could just see a commander in the field ....having to wait for procurement to get a simple map through bids while his troops are getting shot up even though it is publicly available (oh wait, isn't that how the Chinese embassy got accidentally bombed?)Always use the best tool for...

Tags: Linux, UNIX, Operating systems, Cyberthreats, SECURITY, Spyware, adware & malware, U.S. Department of Defense, open source, OpenBSD, attack

Discussion threads 2009-10-28

Netflix arriving on PlayStation 3 next month

Microsoft's Xbox 360 will have some more competition from Sony's PlayStation 3 next month, as Netflix just announced that its subscribers will soon be able to stream movies and TV programs from another source. While the Xbox 360 once...

Tags: NetFlix Inc., Sony PlayStation 3, Sony Playstation, Game Players, Consumer Electronics, Personal Technology, Rachel King

Blog posts 2009-10-26

T-Mobile rolls out new plans, huge monthly fee increases for unlimited voice on family plans

How about a new type of userI rarely use my phone as a VOICE phone. What I want is an unlimited 3G data/web access. Text is not a big deal. Maybe 50 a month included in the plan.How about a plan for 250 minutes, 50 text and ulimited 3G for...

Tags: Telecom & Utilities, Cellular phones, phone, T-Mobile, Sprint Communications, new plan, huge monthly fee, 3G

Discussion threads 2009-10-25

T-Mobile rolls out new plans, huge monthly fee increases for unlimited voice on family plans

There have been rumors of new T-Mobile plans, code named Project Dark, and earlier today T-Mobile took the wraps off of their new Even More and Even More Plus plans. The plans include options for obtaining an account with no contract, paying for your phone with monthly no-interest payments, and...

Tags: T-Mobile, Plan, Cellular Phones, Smart Phones, Text Messaging/SMS/MMS, Handhelds, Telecommunications, Consumer Electronics, Personal Technology, Online Communications, Hardware, Matthew Miller

Blog posts 2009-10-25

Facebook settlement: Kill Beacon, pay $9.5 million into fund to promote online privacy

So "paranoia" is not so abnormal .....even if you've done NOTHING wrong! (IE: The wrong could be "being done" to you without your knowledge)!Free service ... you get what you pay for.I find it hilarious that people can sue a company that is giving them a free service.I'm...

Tags: online privacy, Facebook

Discussion threads 2009-10-23

Samsung Intrepid (Sprint)

The Samsung Intrepid made its debut at CTIA Fall 2009 as Sprint's first Windows Mobile 6.5 smartphone. Admittedly, we weren't particularly impressed by the handset's drab and slightly plasticky design when we saw it at the show but now that we've had some time to get to know the device,...

Tags: Keyboards, Monitors & displays, Handhelds, Sprint Communications, Samsung Intrepid, Samsung Electronics Co. Ltd., touch screen

Product reviews 2009-10-22

AT&T cuts churn rate; Activates 3.2 million iPhones; Touts network upgrades

It will be interesting to see if Droid ....... effects that churn rate.If AT&T wanted me in their network......AT&T must lower the deposit to $100 instead of $500.Sorry, AT&T! You lost and Sprint is the winner! :)What deposite?We paid no deposite.Not at the start.Many people just bought into the 2...

Tags: Smart phones, network upgrade, AT&T Corp., Apple iPhone, network, Verizon Communications Inc.

Discussion threads 2009-10-22