Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Comcast plugs DigitalVoice during my service call
- Comcast plugs DigitalVoice during my service callwow you're stupidANY company you call will have advertisements on the hold music and only a good worker would offer you a service that you may very well like.You try to make this sound like the storm was caused by comcast. Wake up nothing...
- Tags: Telecom & Utilities, Comcast Corp., service call, DigitalVoice
- Discussion threads 2007-12-06
- Comcast CEO kinda, sorta gets there are "horrific" customer service problems
- Comcast CEO kinda, sorta gets there are "horrific" customer service problemsHe doesnt get it...He is just adding a bigger band-aid with adding more call support staff. You need to step back and look at those 250 million calls and sort out the 10-100 reasons and work on resolving the...
- Tags: Comcast Corp., cable, sorta, customer service, service call, cable industry
- Discussion threads 2007-11-28
- Leaked Comcast memo: charges for formerly free service calls are coming
- Leaked Comcast memo: charges for formerly free service calls are comingReply to ArticleSo you think that Comcast should roll trucks to a residence and run interior wiring for customers for free. Trouble calls where customers run there own outlets incorrectly and fixed by a technician for free right. Call Verizon...
- Tags: TVs, TV & Home Theater, Network technology, Comcast Corp., service call
- Discussion threads 2007-04-23
- Leaked Comcast memo: charges for formerly free service calls are coming
- According to an internal Comcast PowerPoint file received by the Consumerist website, Comcast is adopting a policy that beginning this month, will allow significantly more wiggle room for service technicans to charge for home visits that used to be free.Among the ch-ch-changes mentioned in the file, and then...
- Tags: General, Comcast
- Blog posts 2007-04-23
Additional Resources
- Velocity Micro NoteMagix M17 Ultra
- Velocity Micro reviewI had ordered a very expensive M17 Ultra gaming laptop from Velocity Micro as my little gift to myself this holiday season. Well, I got it last night...To start with, I was a returning customer. My desktop is a Velocity Micro rig, bought in 2007, and I've...
- Tags: Wireless LANs, PRODUCTIVITY, Velocity, Velocity Micro
- Discussion threads 2009-11-20
- Politician wants Twitter banned from use by....wait for it -- politicians!
- I'd rather see them ban lobbyists...If there is anything that affects the quality of their service to the public, it's not Twitter. It's lobbyists. I say let them use Twitter all the time and ban lobbyists instead.Twitter abuseNot trying to put politicians and football players in the same category, but...
- Tags: Social networking, James 3, Twitter Inc., Twitter Banned
- Discussion threads 2009-11-19
- Microsoft finds security hole in Google Chrome Frame
- HAHA! Way to go Microsoft! They basically just told Google to suck it! The best part is they were right the whole time. Yet people blindly defended Google. It would seem Google has more software issues than anyone else.RE: Microsoft finds security hole in Google Chrome FrameI'm not...
- Tags: Web browsers, security, Google Inc., Microsoft Corp., attack surface, Google Chrome
- Discussion threads 2009-11-19
- Reid promises 60 on Saturday
- promises, promises, promisesHe will not get his 60 on Saturday. There are enough senators with the backbone to avoid what will be an economic catastrophe for our nation.Obama created phantom jobsSomeone did bother looking into the jobs Obama claimed to save / create and found this:http://www.youtube.com/watch?v=r1t3zZBhJ7wBlog not about Obama or...
- Tags: Vertical industries, Benefits, HEALTHCARE, health care, Reid
- Discussion threads 2009-11-19
- AT&T launches Verizon counter-punch ad, keeps digging that hole
- There's a Cr-app for that!I only have one thing to say, Sprint! Well, two things, AT&T neglects to mention 4G. Well, three things, They are the most expensive carrier for the least amount of quality delivered. Oh wait, 4 things, I had an iPhone and loved the interface. In the...
- Tags: 3G, Smart phones, Cellular phones, Wireless and Mobility, AT&T Corp., Verizon Communications Inc., AT&T launches Verizon, AT&T Launches, ATT, Apple iPhone, advertisement
- Discussion threads 2009-11-19
- AT&T loses bid to stop Verizon ads, responds with its own
- AT&T could use Apple's patentApple has patented a technique where a user is forced to watch an ad and then answer a quiz about that ad before they are allowed to use their Apple device. AT&T could use this to force all iPhone users to watch AT&T ads.AT&T has no...
- Tags: Smart phones, AT&T Corp., Verizon Communications Inc., Apple iPhone, advertisement
- Discussion threads 2009-11-19
- Abacus HelpDesk 5.0 (Windows)
- Abacus HelpDesk supports your help desk with complete service and support, call tracking, knowledge management, problem resolution, call management, statistic reports, and invoice handling. With the SQL-connection module, Abacus HelpDesk supports MS SQL server to handle large databases. Multi-language support, Citrix and Terminal server support, and remote computing.
- Tags: Support, Microsoft Windows, LE-Software Sweden, Help Desk, Call Centers, It Operations
- Software downloads 2009-11-19
- Salesforce demos Service Cloud 2
- At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the company's new customer service software, Service Cloud 2. The new tool helps businesses connect their traditional call center technologies with social media applications through a cloud...
- Tags: Salesforce.com Inc., Customer Service, Social Media, Product Marketing, Cloud Computing, Customer Relationship Management (CRM), Sales Force Management, Virtualization, Marketing, Enterprise Software, Software, Sales, Hardware, Service Cloud 2, Marc Benioff, Salesforce
- Videos 2009-11-18
- Harmony 1.2.1 (Mac)
- Harmony makes worship presentation effortless. It automatically scales to your projector's size and aspect ratio and takes the hassle out of set-up. Harmony delivers SongSelect importing, and nursery call for children that need to be picked up during the service. Also includes: live search of your songs; a preview...
- Tags: Apple Macintosh, Harmony, Sweeter Rhythm, Projectors, Hardware, Components
- Software downloads 2009-11-18
- AT&T upgrades 3G in SF Bay Area; forgets Silicon Valley is part of region
- OK, now THAT's funny!!!Apple doesn't even have 3G service for the iPhone on their OWN CAMPUS!!!!BWAHAHAHAHAHAHA!!!!!!!!!!Is THAT irony, or what?Now AT&T can claim that Verizon's commercialsare deceiving: the area's bigger then what Verizon shows on the "AT&T map".RE: AT&T upgrades 3G in SF Bay Area; forgets Silicon Valley is part...
- Tags: AT&T Corp., SF bay area, 3G
- Discussion threads 2009-11-17
- Dance Microsoft Store employees, dance!
- RE: Dance Microsoft Store employees, dance!I for one am proud to see Microsoft employees that love their job. They are really enjoying themselves which not only makes for a better environment but also makes for better customer service. This is exactly the kind of thing the Microsoft store should...
- Tags: Corporate communications, Branding, Microsoft Corp., Apple Inc., Apple Store, video
- Discussion threads 2009-11-17
- Apple's "force fed ads" patent more likely related to content, not hardware
- Perhaps neitherHopefully you are right and they'll use this process to allow customers to earn free content. Unfortunatley I see this as being a way for Apple to increase its warchest by forcing its followers to view ads. Perhaps it'll be a blend - view enough ads to put $10...
- Tags: hardware, O'Grady, advertisement, Apple Inc.
- Discussion threads 2009-11-17
- MyPhone Theme Precision (Mobile)
- The BEST pal theme for MyPhone App on BB. A theme with default icons, the classical BB style for those crazy BBers.Features: 1. From MMMOOO Art Designing team, with first class quality 2. Classical MyPhone style with default icons 3. Speedy, steady & simply operation with cool dock, a theme...
- Tags: Theme, Mobile, Shanghai Jibiao Info Tech, E-mail, Online Communications
- Software downloads 2009-11-17
- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-11-16
- Microsoft confirms 'detailed' Windows 7 exploit
- Ummm interesting....so just block 139 and 445...445? great that port aggain.Is SMB blocked to/from internet by th firewall by default?RE: Microsoft confirms 'detailed' Windows 7 exploitPorts 139 and 445 are blocked by default for Internet access by Windows firewall in Windows 7 and any commerical hardware firewall. They are enabled...
- Tags: Firewalls, SMB/SME, SMB protocol, Microsoft Windows 7, firewall, Windows 7 exploit, Microsoft Windows, small and medium business, Microsoft Windows Vista, operating system, Microsoft Corp.
- Discussion threads 2009-11-16
- More evidence of the coming collision between home broadband and the smart grid
- Collision?Not the word I would have used.In any event, I think this is a positive and necessary direction to go. In order to manage more diversified, less dependable/consistent sources of energy, the demand side HAS TO be managed. Without it, we are just setting ourselves up for a lot of...
- Tags: TELECOMMUNICATIONS, collision, home broadband, grid, smart grid
- Discussion threads 2009-11-16
- << Previous
- page 1 of 1
- Next >>
White Papers and Webcasts
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
