service availability

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

IP-Availability and SLA

This paper studies possible Service Level Agreement SLA objectives corresponding network service availability in packet switched networks, focusing on IP networks. Service availability is looked from ISO-OSI reference model layers and cross-layer point of view. Both IETF and ITU-T metrics and definitions are discussed. The paper defines IP network service...

Tags: SLA, Network, Service Availability, VTT, Service Level Management, Networking, It Operations, It service Management

White papers 2008-11-21

SMOCK: A Scalable Method of Cryptographic Key Management for Mission-Critical Wireless Ad Hoc Networks

Mission-critical networks show great potential in emergency response and/or recovery, health care, critical infrastructure monitoring, etc. Such mission-critical applications demand security service be "Anywhere", "Anytime" and "Anyhow". However, it is challenging to design a key management scheme in current mission-critical networks to fulfill the required attributes of secure communications, such...

Tags: Network, Service Availability, Management, Authentication, University Of New Mexico, Security, Networking

White papers 2008-10-12

Power Shift: Meeting SLAs in the New IT Service Delivery Model

In IT departments, the emphasis is on delivering high levels of service availability. As these organizations have become more oriented toward serving internal customers, meeting Service Level Agreements SLAs has emerged as a top priority, since revenue-generating and otherwise business-critical applications must be highly available. Unfortunately, current approaches to delivering...

Tags: BMC Software Inc., SLA, Information Technology, Service Availability, Server, Service Oriented Resource Management, Service Level Management, It Management, It Operations, It service Management

White papers 2006-06-29

Additional Resources

Cloud Drive Storage Service 0.0.33.51 (Windows)

The Cloud Drive Data Storage Service is a break through in Cloud Storage. The Cloud Drive Data Storage Service offers the unlimited space of cloud storage solutions, but with the speed, availability and reliability of a local SAN solution. The Cloud Drive Data Storage Service acts as a gateway to...

Tags: iSCSI, Bruce Street, Cloud Drive Data Storage Service, Linux, Storage Area Networks (SAN), Storage, Microsoft Windows, Ip storage, Operating Systems, Software, Hardware

Software downloads 2009-11-30

Advanced Host Monitor 8.32 (Windows)

Advanced Host Monitor is a network monitoring software that continuously monitors servers availability and performance. It checks network servers at regular intervals and takes pre-defined actions as soon as a device does not respond. HostMonitor has 60 test methods, 30 alert methods, highly flexible report and log manager. Package also...

Tags: Monitor, Network, Network Monitoring, KS-Soft, Advanced Host Monitor, HostMonitor, Network Administration, Telnet, UNIX, Operating Systems, Microsoft Windows, Networking, Open Source, Software

Software downloads 2009-11-25

Salesforce Chatter: Facebook for the Enterprise

Salesforce is announcing today a Salesforce Chatter, an enteprise collaboration application akin to Facebook. The move puts SalesForce in competition with offerings from other providers, including IBM Lotus. Here's what's being delivered. Features: Profiles: Just like profiles on popular consumer-oriented social networking sites, Salesforce Chatter profiles include...

Tags: Salesforce.com Inc., Facebook, Platform, App, Force.com, Sales Force Management, Sales, Dave Greenfield

Blog posts 2009-11-18

Google to demo Chrome OS; Detail launch plans

the windoze killer has arrivedChrome OS will put the final nail in M$ coffin!You really can't be seriousyou have to be a fake or something.Your posts are allways way off the mark.By like a continent or two.Windoze? Grow up, manI hope Chrome is good - because it will make...

Tags: Operating systems, Microsoft Windows, Google Inc., operating system, Chrome OS, Chrome

Discussion threads 2009-11-17

Next year is THE year for cloud computing

Here is what Indu Kodukula, CTO of SunGard Availability Services thinks how cloud computing is likely to transform the computing industry landscape in 2010. Commentary - Yogi Berra had it right - it?s difficult to make predictions, especially about the future. It?s especially difficult...

Tags: CIO, Cloud Computing, Virtualization, Hardware, cloud, Indu Kodukula

News items 2009-11-17

Designing High Availability for Internet Information Services

End downtime forever! - Organizations today are relying more and more on Web services for the implementation of mission-critical applications. With the advent of Service-Oriented Architectures SOAs,which make extensive use of the core Hypertext Transfer Protocol HTTP and the Secure Sockets Layer SSL, the Web server from the past has...

Tags: Web Server, CA XOSoft, High Availability, Information Service, Microsoft IIS Server, Web Servers, Service-Oriented Architecture (SOA), Servers, Internet, Web Services, Enterprise Software, Software, Hardware

White papers 2009-11-17

Overview on SP1 Release for Storage Foundation and High Availability for Windows 5.1

Storage Foundation and High Availability for Windows 5.1 will be releasing Service Pack 1 (SP1) in November. This SP1 release includes an eye-popping list of extended features and additional functionality that enables this product to maintain its competitive edge in the storage management and availability space for the Windows environment....

Tags: Symantec Corp., High Availability, Provisioning, Service Pack, Microsoft Windows, Storage, Operating Systems, Software, Hardware

Webcasts 2009-11-12

Cisco Announces Hosted Email Service

Cisco just announced a new hosted email offer, WebEx Mail. at its collaboration summit. This isn't the first time that Cisco has entered the email business, but it does come at time when Cisco is moving to challenge Microsoft and IBM in broader collaboration space. Similar to...

Tags: Collaboration, Cisco Systems Inc., Semantic Inbox, Outlook Experience, E-mail, Online Communications, Dave Greenfield

Blog posts 2009-11-10

Building Reliable IP Telephony Systems

Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design does not only deliver high reliability, but also produces a system that is easy to use and manage. ...

Tags: Telephony, IP Telephony, IP, ShoreTel, Reliability, VOIP, Telecommunications, Telecom & Utilities, Network Technology, Networking

White papers 2009-11-10

Splunk 4.0.6 (Mac)

Splunk is a Silicon Valley company inventing large-scale, high-speed indexing and search technology for IT infrastructures. The company's freely downloadable software indexes and makes it possible to search and navigate data from any application, server or network device in real time. Logs, configurations, messages, traps and alerts, scripts and metrics....

Tags: Apple Macintosh, Compliance, Splunk, Business Services, Networking

Software downloads 2009-11-09

ServersCheck Monitoring Software 8.0.2 (Windows)

ServersCheck Monitoring Software is an application for monitoring, reporting and alerting on the availability of systems, networks and applications. It includes real-time HTML reports, graphs and Service Level details. Round-the-clock monitoring with alerting via e-mail, network message or SMS. The built-in Web server enables to administrate ServersCheck through a Web...

Tags: Microsoft Windows, ServersCheck, ServersCheck Monitoring Software, Text Messaging/SMS/MMS, Tools & Techniques, Telephony, Cellular Phones, Networking, Consumer Electronics, Personal Technology, Online Communications, Management

Software downloads 2009-11-07

Communications Group Improves Service and Administration With New Messaging Solution

British Sky Broadcasting Group Sky provides a range of entertainment and communications to 9.5 million households across the United Kingdom and Ireland. Sky relies heavily on its messaging solution for internal communications and resolving customer issues, and it must ensure that employees have a level of service that enables them...

Tags: Administration, Microsoft Exchange Server, Sky, Messaging, Microsoft Corp., Groupware, Instant Messaging, E-mail Servers, Enterprise Software, Software, Internet, Online Communications

Case studies 2009-11-01

Hosted Service Provider to Reduce Mailbox Costs by 50 Percent With Messaging Solution

Elabs is a Germany-based hosted service provider that supports IT solutions for resellers and customers of all sizes. Elabs requires a highly available, secure, and cost-effective messaging environment to supply its customers with communication and collaboration services. To improve its service offerings and reduce costs, Elabs deployed a pilot of...

Tags: Mailbox, Environment, Microsoft Exchange Server, Messaging, Microsoft Corp., Elabs, Groupware, Instant Messaging, E-mail Servers, Business Services, Enterprise Software, Software, Internet, Online Communications

Case studies 2009-11-01

Government Health Agency Provides More Seamless, Highly Available Messaging

The National Institutes of Health NIH, a division of the U.S. Department of Health and Human Services, is the primary federal agency for conducting and supporting medical research across the United States and in several foreign countries. With over 31,000 employees, NIH relies on e-mail as a primary communication tool,...

Tags: Microsoft Exchange Server, High Availability, Government, Health Care, Messaging, Microsoft Corp., E-mail, Disaster Recovery, E-mail Servers, Vertical Industries, Groupware, Online Communications, Data Management, Enterprise Software, Software

Case studies 2009-11-01

VMware vSphere: Troubleshooting [V4]

View Available Dates and LocationsThis advanced, lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to successfully troubleshoot the VMware® vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware ESX™/ESXi hosts and VMware...

Tags: VMware Inc., Virtualization, Hardware

Training 2009-11-01

Agencia Gubernamental de Control del Gobierno de la Ciudad De Buenos Aires Accelerates Business License Processing by 80%

The Agencia Gubernamental de Control del Gobierno de la Ciudad de Buenos Aires wanted to implement a scalable, highly-available IT infrastructure to help the agency reliably handle data and administer the city's businesses and create a secure, robust database to centralize and integrate sensitive information regarding the city and its...

Tags: City, Oracle Corp., Business, Strategy, Security, Management

Case studies 2009-11-01

Essent Consolidates IT Infrastructure to Reduce Total Cost of Ownership by 50%

Essent wanted to increase computing capacity to better service the processes and reduce costs by standardizing and consolidating IT infrastructure. The challenge was to ensure high availability and performance for business-critical systems such as customer registration and energy consumption forecasting, which is performed every five minutes. Essent worked with Oracle...

Tags: IT Infrastructure, Oracle Corp., Information Technology, Essent, TCO, Servers, Open Source, Databases, Hardware, Enterprise Software, Software, Data Management

Case studies 2009-11-01