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- Technology Services Provider Improves Efficiency and Productivity
- Satyam Computer Services Ltd. Satyam wanted a solution that would keep conflicts and system disruptions in check, minimize user downtime and inconvenience, and avoid exposure to security threats. The company decided to migrate to the Windows Vista operating system by using deployment tools such as Windows Deployment Services and Microsoft...
- Tags: Satyam, Microsoft Corp., Technology Services Provider, Microsoft Windows, Help Desk, Call Centers, Operating Systems, Security, Software, It Operations
- Case studies 2008-05-28
- Satyam Improves Customer Response Times by 150 Percent With Incident and Problem Management
- Satyam is India's fastest-growing IT services provider. Satyam aims to become one of the world's five largest system integrators, and therefore needed to expand aggressively and take on ever-larger and more complex projects. At the same time, the company needed to maintain its compliance with international best practice standards to...
- Tags: Satyam, Problem Management, Computer Associates International Inc., ITIL Framework, ITIL, Process Improvement, It Services, Quality, Business Operations
- Case studies 2007-07-01
- Satyam Computer Services Improves Communication, Collaboration, Security, and IT Management
- Satyam Computer Services Limited Satyam is a leading global consulting and IT services company. It offers a wide range of solutions that meet customer business demands for many industry verticals and horizontals. Satyam also offers high-end consulting services to several world-class global corporations. Satyam's IT infrastructure is distributed across locations...
- Tags: Security, IT Administration, Collaboration, Information Technology, Satyam, Strategy, Management
- Case studies
Additional Resources
- Offshore outsourcers turn cautious
- The three primary publicly traded offshore outsourcing companies have turned cautious about the future even as their financial results remain strong. Among the worries--a weak dollar that's hurting revenue and margins, economic uncertainty, murky IT budgets and a concentration of financial services and retail customers. Meanwhile, CIOs...
- Tags: Revenue, Wipro Technologies, Financial Service, Outsourcing Company, Net Income, Infosys Technologies Ltd., Outsourcing, Operational Accounting, Financial Planning, Financial Services, It Operations, Business Operations, Outsourcing & Subcontracting, Finance, Larry Dignan
- Blog posts 2008-07-18
- HP's bid for EDS: Opportunity costs loom
- The debate around Hewlett-Packard's purchase of Electronic Data Systems follows three primary questions. Is the EDS acquisition another Compaq--a deal that will take years to pay off? Is EDS the right acquisition for HP? Are there other places where HP should spend its money? HP on Tuesday...
- Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Dennis, Tools & Techniques, Business Process Outsourcing (BPO), Outsourcing, Mergers & Acquisitions, Management, It Operations, Business Operations, Outsourcing & Subcontracting, Investment, Finance, Larry Dignan
- Blog posts 2008-05-13
- Outsourcing Predictions for 2008... in a nutshell
- Let's not beat around the bush...here's what happening next year in the "O" world: 1) Offshoring panic will continue, but will force providers to innovate. Concerns over the appreciating rupee, weakening dollar, wage inflation and employee attrition will continue to have a powerful impact on the global...
- Tags: Human Resources, Oracle Corp., BPO, Outsourcing Company, Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting, Phil Fersht
- Blog posts 2007-12-20
- Software AG and Cognos bring BI and BPM into common orbit
- The much-discussed marriage of business intelligence BI and business process management BPM may be a step closer to the altar with last week's announcement by Software AG that it will embed Cognos 8 BI with the webMethods product suite. ...
- Tags: Cognos Inc., BPM, Software AG, Layer 7 Technologies Inc., Natural 2006, Pricing, Business Intelligence, Tools & Techniques, Operational Planning, Business Process Automation, Enterprise Software, Databases, Marketing, Software, Data Management, Management, Business Operations, It Operations, Dana Gardner
- Blog posts 2007-11-11
- Cisco, Wipro team up; Cisco launches 'I-Prize'
- Cisco and Wipro will team up in a strategic alliance that aims target emerging markets. The alliance comes just a day after a similar partnership with Satyam to target the health care market. Under the agreement (blog post, company statement), Cisco will create a Cisco Solutions Centre on Wipro's...
- Tags: Team, Wipro Technologies, Cisco Systems Inc., Larry Dignan
- Blog posts 2007-10-31
- Offshore outsourcing rates headed higher
- India's currency is gaining on the U.S. dollar. Workers at Indian outsourcing firms still garner double-digit raises. And demand shows no sign of slowing. Add it up and it spells price increases for companies outsourcing technology work offshore to India. At this point it's unlikely that demand will diminish, but...
- Tags: Software Infrastructure, Outsourcing, General, Offshore outsourcing, Hardware Infrastructure, IT Management
- Blog posts 2007-07-24
- Music, video phones may ride iPhone wave
- Music, video phones may ride iPhone waveMusic, video phones may ride iPhone waveI'll stick with my $100 phone that does most of what the iPhone will be doing. Email, texting, music, video, applications, web browsing, qwerty keyboard? Check! All this at 1/5th the price.DuhMonkey see, monkey do. ...
- Tags: Corporate communications, Telecom & Utilities, Digital music, Outsourcing, Digital media, Mac Zealots, Apple iPhone, U.S. Citizen, phone, U.S. Job, H-1B, iPhone wave, Music Video, video
- Discussion threads 2007-05-18
- Microsoft gets into the game; buys aQuantive for $6 billion
- Microsoft gets into the game; buys aQuantive for $6 billionSo Microsoft Claimed $3.1 Billion Was Too MuchSo instead they plunk down over $6 billion for this company.Yeah, I can see the logic there.M$ is burning money fast!The faster it burns it's loot the better.Do I smellM$ INNOVATION at work?Shrewd move,...
- Tags: game, ABM'ers, aQuantive Inc., Microsoft Corp., advertisement, U.S. Citizen, U.S. Job, H-1B
- Discussion threads 2007-05-18
- Software 2007: Innovation on the upswing
- While JavaOne is going on in San Francisco, Software 2007 just got underway at the Santa Clara Convention Center. M.R. Rangaswami, conference host, began the proceedings by documenting the state of innovation in the software industry. Rather than focusing on the next version of a product from Oracle, SAP or...
- Tags: Web Technology, Software Infrastructure, SaaS, Outsourcing, Open Source, Office 2.0, Mobile, IT Management, General
- Blog posts 2007-05-08
- Microsoft adds still another compatibility tool to Vista arsenal
- Does Microsoft know something about app compatibility and Windows Vista that the rest of us don’t? Is there some compatibility bombshell the team is waiting to drop on or before the business launch of Vista and Office 2007 in New York City on November 30? I ask because of announcements...
- Tags: Microsoft Windows Vista
- Blog posts 2006-11-01
- Open source won't doom traditional enterprise software
- Last week SandHill.com published a column by Guy Smith of Silicon Strategies Marketing, titled "Is Enterprise Software Doomed?," suggesting that open source will cause traditional enterprise software to become extinct. Several member of the "Enterprise Irregulars," a group bloggers of which I am a member covering the software...
- Tags: open source
- Blog posts 2006-08-08
- Outsourcing not always a money saver
- Outsourcing not always a money saverOutsourced..My company outsourced our Java apps to India.The biggest issue I had with outsourcing is that the code returned to us was so crappy (bad logic, lack of commenting) that we had to spend countless hours cleaning up every line written.Talk about waste of resources..As...
- Tags: offshoring, outsourcing
- Discussion threads 2003-11-17
- Emergency Response System Formed to Ensure the Safety of Indian Citizens
- The Chairman of Satyam Computer Services Ltd. strongly felt the need for a state-of-the-art emergency response system that could help citizens in a timely fashion and save millions of lives. The Emergency Management and Research Institute EMRI was formed by the Raju brothers as a not-for-profit entity with a view...
- Tags: Emergency Response, Security
- Case studies
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