satisfaction Resources

Did you mean customer satisfaction (150 results), employee satisfaction (3 results), American Customer Satisfaction Index (2 results), dissatisfaction (1 results)

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MyPlayCity Freecell (exe): New life of the old solitaire. You are likely to enjoy a choice of decoration options. Thus, the solitaire has retained the virtue of a classic game and at the same time it has gained new features enhancing its playing qualities. A built-in table of scores allows you to play...; Tags: Satisfaction, Games, Team Management, Personal Technology, Management; Software downloads 2007-01-10

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PaaS embraces client access licensing: PaaS embraces client access licensingAt least they offer SSLI checked out this company and they seem to address a few of the concerns for PaaS and SaaS.That being SSL. So at least when communicating with your web apps it would take an unreasonable effort to sniff your data traffic.However I...; Tags: cloud computing, extreme user, PaaS, client access licensing; Discussion threads 2008-07-23
Unintended Consequences and the Future of Maintenance Revenue: SAP Jettisons TomorrowNow: When Shai Agassi called me in early 2005, he asked me a loaded question: How would I respond if SAP decided to take the fight to Oracle by providing third party maintenance for Oracle's recently acquired PeopleSoft customers? I told him it would be an incredibly aggressive move, but that...; Tags: Revenue, Maintenance, Oracle Corp., Customer, SAP AG, TomorrowNow, Software As A Service (SaaS), Public Relations, Tools & Techniques, Mergers & Acquisitions, Cloud Computing, Emerging Technologies, Marketing, Corporate Communications, Management, Investment, Finance, Joshua Greenbaum; Blog posts 2008-07-21
Is the Dutch model the right reform for U.S. healthcare?: Is the Dutch model the right reform for U.S. healthcare?a little betterIt's better, in that it involves some competition between private companies, and not full government involvement. It's also good that it provides coverage to everyone.However, as you stated, much of it is paid for by "the wealthy", which...; Tags: Vertical industries, HEALTHCARE, Insurance, Dutch model, right reform, U.S. Healthcare, health care, reform, government, phone; Discussion threads 2008-07-15
Enterprises still not getting full benefits of open source: Enterprises still not getting full benefits of open sourceQuestionYou say:"The real problem, it seems to me, is they don’t understand the nature of support in an open source world. It’s a mutual process, a matrix, combining your own efforts, those of vendors, and those of communities which may include competitors.The...; Tags: Blogging, Self-Reliance, open source, communism, benefit; Discussion threads 2008-07-14

Magic mushrooms to treat cancer anxiety?: In a 2006 study, U.S. researchers have shown that psilocybin, a substance contained in 'sacred mushrooms,' produced substantial spiritual effects -- when administered under controlled conditions. The scientists recently interviewed the volunteer subjects and they've noted that most of them 'continued to say 14 months later that the experience increased...; Tags: Researcher, Volunteer, Anxiety, Johns Hopkins University, Monitors & Displays, Recruitment & Selection, Workforce Management, Hardware, Components, Human Resources, Roland Piquepaille; Blog posts 2008-07-14
AT: AT30 day cancellation?I recently switched to AT&T, because Verizon's EV-DO was very weak where I frequented. I wouldn't have switched if AT&T hadn't offered a 30 day cancellation period, where, if I wasn't satisfied, I could return the phone and cancel service. I would only have to pay for the...; Tags: Cellular phones, WIRELESS, AT&T 3G network, 3G, AT&T Corp.; Discussion threads 2008-07-12
Make Customer Experience a Cornerstone of Your Revenue Strategy: View this BNET Webcast to hear industry expert Jeffery Tarter, Executive Director of the Association of Support Professionals ASP, share how leading companies are investing in support and services to deliver a better customer experience, which translates to customer loyalty and reoccurring revenue. Also, listen as Services Management Consultant Robert...; Tags: Strategy, Revenue, Citrix Systems Inc., Customer Experience, Operational Accounting, Finance; Webcasts 2008-07-09
News to know: Linux; iPhone; Gmail; Insecure antivirus software; SAP: Notable headlines: Phil Wainewright: SaaS star leaves SAP for Salesforce.com Dennis Howlett: Ticking bombs in enterprise land Garett Rogers: Your Gmail is now a lot more secure Dancho Danchev: Approximately 800 vulnerabilities discovered in antivirus products ...; Tags: Software, Apple iPhone, Linux, Google Gmail, SAP AG, Antivirus Software, Microsoft Corp., Twitter, 3G, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Larry Dignan; Blog posts 2008-07-08
Ticking bombs in enterprise land: I believe the enterprise software industry is heading for major problems. It started when I read Francine McKennaÂ where she talks about what she sees as a doomsday scenario for at least one of the Big Four audit businesses. Francine's focus is on questioning the effectiveness of current methods for...; Tags: Software, Audit, Francine, Tools & Techniques, Financial Accounting, Management, Finance, Dennis Howlett; Blog posts 2008-07-07
Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore ok: Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore okBy the same token......who are the "customers" of the "back office" people? Yeah, the CSRs. You keep them in house but outsource the "back office", and all you've accomplished is a slight shift of the dissatisfaction - your...; Tags: Operational accounting, Strategy, back-office, outsourcing, Offshore outsourcing dings customer satisfaction, back-office offshore, offshore outsourcing, information technology; Discussion threads 2008-07-07
Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore ok: A trio of professors working with the national Quality Research Center at the University of Michigan finds that offshore outsourcing hurts customer service ratings, but farming out back office operations has a limited impact. The working paper, conducted by the University of Michigan as well as Nasscom,...; Tags: Offshore, Customer Service, Offshore Outsourcing, Customer Satisfaction, Back-office, Offshoring, Outsourcing, Product Marketing, Operational Accounting, Customer Relationship Management (CRM), It Operations, Business Operations, Outsourcing & Subcontracting, Marketing, Finance, Enterprise Software, Software, Larry Dignan; Blog posts 2008-07-07
Whither Blu-ray?: Whither Blu-ray?It's the lack of HDTV ownersand the ignorance of those who do own that I think is the biggest issue. People who don't have HDTV would see no benefit to spending extra money on BluRay, and those who do own will never believe there is a difference unless you...; Tags: HD DVD, Blu-ray, Consumer electronics, TVs, TV & Home Theater, HDTV, DVD; Discussion threads 2008-07-03
Bad leadership causes failed IT [guest blogger]: Bad leadership causes failed IT [guest blogger]From the Obvious to the executionMuch of what you say is true, and as you point out much has been written on this subject, and very little changes.Having delivered some very successful projects myself, the biggest success factor is a clear delineation between, business,...; Tags: Strategy, Leadership, True Leadership, information technology, Bad leadership cause, Bad leadership, guest blogger; Discussion threads 2008-06-29
Debut of Hyper-V, departure of Gates usher in new era for Microsoft: Debut of Hyper-V, departure of Gates usher in new era for MicrosoftNot even Bill gates is happy with MicrosoftStrange that you should incessantly spin them as compelling..... or are you being adequately compensated (free money, not software)?Bill Gates Sends Angry Email to Microsoft http://www.lockergnome.com/digged/2008/06/25/bill-gates-sends-angry-email-to-microsoft/Wednesday, June 25th,...; Tags: Microsoft Windows, E-mail, Virtualization, cloud computing, Microsoft Corp., Hyper-V; Discussion threads 2008-06-27
The HR World Payroll Services Buyer's Guide: Today's payroll products promise to single-handedly eliminate errors, chop labor costs, boost efficiency and improve employee satisfaction — and that's only the beginning. For the right price, businesses can also purchase solutions that perform feats from automatically calculating incentive pay to synchronizing data across multiple HR modules. This detailed guide...; Tags: Human Resources, Tippit Inc., Payroll, Payroll Solutions, Operational Accounting, Finance; White papers 2008-06-24
40% of US employees completely satisfied with their jobs: More than 40% of employees report they are very satisfied with their jobs, according to the 2008 Job Satisfaction survey. 80% of employees report overall satisfaction. The%age of very satisfied employees rose from 38% in 2007 to 41% 2008. The figure has remained relatively consistent since SHRM first conducted this...; Tags: Job, Employee, Recruitment & Selection, Marketing Research, Human Resources, Workforce Management, Marketing, AM; Blog posts 2008-06-22
Surado Small Business CRM Software (zip): Surado Small Business CRM is the complete solution in an easy to use, integrated package -- Contact & Account Management, Sales Automation, Marketing Automation, Customer Service, Project Management and optional integration to QuickBooks and Peachtree.Surado Small Business CRM offers an unprecedented level of power and flexibility for small businesses looking...; Tags: Surado Solutions, Surado Small Business CRM, Sales Strategy, Sales Force Management, Product Marketing, Sales Channel, Project Management, Sales, Marketing, It Operations, It service Management; Software downloads 2008-06-20
Mozilla's Firefox 3.0 "Download Day" prediction pool: Can you guess the official Guinness World Record "Download Day" final download total? I caught this image at around the timeÂ that Mozilla's "Download Day" event came to an end: So, let's just round that number to 8.3 million to give...; Tags: Mozilla Firefox 3.0, Mozilla Firefox, Entry, Mozilla Corp., Web Browsers, Internet, Adrian Kingsley-Hughes; Blog posts 2008-06-19
Web Help Desk (dmg): The Web Help Desk software offers an industry-leading feature set that allows you to dynamically route, track and fulfill your service support requests with ease, all through an intuitive interface and 2-way email. Being a Web-based, platform independent solution, the Web Help Desk provides a low cost of ownership, ultimate...; Tags: Service Desk, Web, MacsDesign Studio, Channel Management, Service Level Management, It Services, Marketing, It Operations, It service Management; Software downloads 2008-06-17