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	<title><![CDATA[satisfaction survey Resources | ZDNet]]></title>
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		<title><![CDATA[Satisfaction survey analysis using statistics: You'll be delighted with the results]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=996239]]></link>
		<description><![CDATA[Satisfaction surveys are an important tool for assessing the satisfaction of your customers, employees, patients and readers. Without a reliable way to analyze the responses, however, you risk making important decisions based on incomplete or superficial information.   ]]></description>
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		<pubDate>Mon, 01 Jun 2009 00:00:00 -0700</pubDate>
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