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Case Study: Excel to InfoPath Conversion for Field Sales: One of the leading beverage producers and suppliers in the United States was struggling to maintain and update their field sales reporting system that was based on Microsoft Excel. Salespeople had difficulty learning the complex spreadsheet with multiple tabs, and would only submit data at the end of the week....; Tags: Salespeople, Microsoft InfoPath, Spreadsheet, Productivity, Microsoft Excel, Sales Strategy, Food & Beverage, Enterprise Resource Planning (ERP), Microsoft Office, Enterprise Software, Office Suites, Software, Sales, Manufacturing; Case studies

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Rave Plus: Customer Relationship Mngmt. Software (exe): Rave Plus is the newest member of Entellium's new Customer Relationship Management product line. Designed for companies with sales teams of one to five representatives, Rave Plus is perfect for companies that are starting to define and automate their sales process. Rave Plus offers a fluid, intuitive user interface which...; Tags: Software, Entellium, Sun Java Studio Creator, CRM, Java Development Tools, Development Tools, Software Development, Software/Web Development; Software downloads 2008-07-16
Hey, kids! IT isn't boring!: Hey, kids! IT isn't boring!There is no future in ITThe IT bubble bust around 2000 was only the tip of the ice burg. Today, IT is a mediocre industry that has an ecosystem of incompetent and insufficiently educated people from the "IT Recruiters/HR", the people doing the hiring to the...; Tags: Professional development, Strategy, Outsourcing, Recruitment & Selection, IT IS, information technology, career; Discussion threads 2008-06-25
Live Webcast: Supporting Sales with Web Conferencing: The Internet has forever changed the role of the salesperson. Mostly gone are the days of client lunches, sample inventories, and nights away from home. Today's sales professionals are performance-oriented, savvy and expedient, which is why they are increasingly dependent on advanced communication technologies such as Web conferencing and rich...; Tags: Web, Webcast, Sales Strategy, Web Conferencing, Sales Force Management, Channel Management, Sales, Internet, Marketing; Webcasts 2008-06-24
New Mobile Solution Improves Distribution Efficiency for Snack Food Manufacturer: Snack food manufacturer Lance supported Direct Store Delivery DSD using a difficult-to-maintain mobile application running on eight-year-old devices, which were failing at an increasing rate. The company addressed those challenges by migrating to Apacheta RouteACE workflow software running on new Windows Mobile devices. Features such as bar code scanning, support...; Tags: Food Company, Mobile, Mobile Solution, Food & Beverage, Advertising & Promotion, Manufacturing, Marketing; Case studies 2008-06-05

Sunglasses Manufacturer Boosts Sales 29 Percent, Aids Dealer Growth With CRM Software: Spy Optic, a manufacturer of sunglasses and goggles, scrambled to keep up with the rapid growth in the action-sports market and stay one step ahead of competitors. The marketing department needed better sales and inventory data to help salespeople push the hottest-selling items and keep them in stock. To gain...; Tags: Software, Marketing, CRM Software, Microsoft Corp., CRM, Sales Strategy, Sales Force Management, Sales; Case studies 2008-05-22
SalesView from InsideView: feature or product?: Â I've had several conversations with InsideView in an effort to understand how its recently released SalesView product fits into the scheme of enterprise applications. Described as leveraging the convergence between social media and enterprise applications, SalesView is designed to provide sales people with fine grained information...; Tags: CRM, SalesView, Sales Strategy, Sales Force Management, Sales, Dennis Howlett; Blog posts 2008-04-21
Sales-driven IT failures: Sales-driven IT failuresSaving a sales-driven project from failureTop-performing project managers wear three hats: besides the titular PM role, they’re also consultants and salespeople while still being paid like project managers. Often, three hats are the minimum number required to deal with a potential sales-driven project failure. And projects...; Tags: Sales strategy, Sales force management, sales team, sales; Discussion threads 2008-04-04
Paper Company Maximizes Sales Effectiveness Through Centralized CRM: Catalyst Paper is one of North America's largest manufacturers of mechanical paper, producing more than 2.4 million metric tons of paper products per year. Despite the company's success, salespeople found it difficult to retrieve and record vital sales information, which resulted in inefficient sales and service processes. With Microsoft Dynamics...; Tags: Cisco Catalyst, Microsoft Corp., CRM, Catalyst Paper, Sales Strategy, Sales Force Management, Sales; Case studies 2008-04-04
Sprint pay incentives aim to slow cancellations: Sprint pay incentives aim to slow cancellationssprint incentives?Sprint is using strong arm tactics on thier current customers to try and make up for their $30 billion loss. I am dropping sprint as soon as possible even though I have been a sprint user for about 18 months.This is just another...; Tags: Sales force management, Customer relationship management (CRM), Sprint Communications, incentive, cancellation, phone; Discussion threads 2008-03-27
BlackBerry: cause of outage "under investigation": BlackBerry: cause of outage "under investigation"Operational definition of "delays until queues are cleared"?I note that part of RIM's statement is: "Some subscribers may continue to see delays until message queues are cleared." I guess this explains why (as of 10:30 US Eastern time, March 19) I still have not recieved...; Tags: RIM BlackBerry; Discussion threads 2008-03-19
SplashNotes (Palm) (exe): Whether you are taking notes in class or a meeting, planning a project, keeping track of vehicles or health, or just outlining your ideas, SplashNotes is a very powerful assistant. Create outlines of any size and complexity, and turn them into checklists if you wish. Attach notes and drawings for...; Tags: SplashData, Palm Inc., Note, Possibility, SplashNotes, Productivity, Monitors & Displays, Microsoft Windows, Handhelds, Hardware, Components, Operating Systems, Software; Software downloads 2008-03-13
Sexism at the Apple Store? Woman claims "Genius" totally ignored her while pitching her husband: Sexism at the Apple Store? Woman claims "Genius" totally ignored her while pitching her husbandTypical womanWhine and pout because someone was mean to her.Sexism? No evidence to support that.The person complaining goes on ... at length ... that she was ignored, but her husband was not. However, there's no information...; Tags: Gender and diversity, Sales strategy, sexism, husband, Apple Store, Apple Inc., jerk; Discussion threads 2008-03-03
PhoneFusion One-a cool product you've never heard of (until now): At the Internet Telephony Expo earlier today, I met with a representative of PhoneFusion. PhoneFusion's claim to name is a nifty little subscription based product called PhoneFusion One. This is a solution that offers many features most often associated with enterprise and SMB...; Tags: Unified Communications, PhoneFusion One-a, Internet, Smb/Sme, Russell Shaw; Blog posts 2008-01-24
Taking the reins and tending the cows at WebEx: As a direct result of rolling out web meeting capabilities across its entire organization in the past six months, Cisco has found that its travel and expense budget is down by almost a third. The statistic is an unexpected benefit of acquiring WebEx in a deal that closed last May,...; Tags: WebEx Communications Inc., Statistic, Cisco Systems Inc., Phil Wainewright; Blog posts 2008-01-24
Is 2008 the year the telcos crack SaaS?: If the world is converging on The Big Switch to utility computing, then where are the telcos? As utility providers of the access and transmission infrastructure of the Internet, you'd think they'd be at the forefront of the SaaS revolution. But they're not. The history of software-as-a-service â€” especially if...; Tags: Software-as-a-service, Telecommunications Company, Customer, TELUS Corp., Jamcracker, XO Communications Inc., Software As A Service (SaaS), Emerging Technologies, Phil Wainewright; Blog posts 2008-01-14
Netsuite nightmares: part deux: Netsuite nightmares: part deuxRE: Netsuite nightmares: part deuxI was really surprised when I saw netsuite was raising big money through their IPO. We have a client who signed up through netsuite and it has been nothing but crap support from them. You email their support and wait for...; Tags: Customer relationship management (CRM), Enterprise software, NetSuite Inc.; Discussion threads 2008-01-11
Followup from Intel on the OLPC debacle: Followup from Intel on the OLPC debacleHow can anyone support Classmate?The Classmate reference design is such a worthless piece of kit, Intel obvioulsy rushed it out the door 6 months after the first prototypes of the OLPC were released over a year and a half ago. Since then the Classmate...; Tags: Intel Corp., One Laptop Per Child project, Classmate, Nicholas Negroponte; Discussion threads 2008-01-07
CSE - Cisco Sales Essentials v3.0: View Available Dates and Locations Cisco Sales Essentials CSE provides an introduction to Cisco's technologies, solutions, and resources and is the baseline training for Cisco Account Managers and Cisco hardware, software, and channel partner salespeople. In this 2-day course, Cisco channel partner account managers and sales professionals get a...; Tags: Sales, Cisco Systems Inc., Cisco Channel Partner Program; Training 2008-01-01
Fast Remote Access to Corporate Data: Working out in the field can be a solitary proposition. Frequently, such workers, whether in sales or service, are on their own. While they have appointments to keep and quotas to fill, they frequently have more control over their own time and efforts than most office workers do. Their work...; Tags: Worker, Remote Access, Telecommunications; White papers 2008-01-01