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- Salesforce demos Service Cloud 2
- At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the company's new customer service software, Service Cloud 2. The new tool helps businesses connect their traditional call center technologies with social media applications through a cloud...
- Tags: Salesforce.com Inc., Customer Service, Social Media, Product Marketing, Cloud Computing, Customer Relationship Management (CRM), Sales Force Management, Virtualization, Marketing, Enterprise Software, Software, Sales, Hardware, Service Cloud 2, Marc Benioff, Salesforce
- Videos 2009-11-18
- Salesforce CEO chatters about new social media platform
- At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and technology head Parker Harris show attendees Chatter, a new collaboration and social media tool built for the enterprise. Benioff says the new tool will leverage social-networking models and bring them into a secure and private cloud where...
- Tags: Salesforce.com Inc., Social Media, Marc Benioff, Salesforce, Chatter
- Videos 2009-11-18
- Will economic downturn push companies into the cloud?
- At the TechCrunch Cloud Computing Roundtable in Mountain View, Calif., Marc Benioff, CEO of Salesforce.com, explains why he thinks Microsoft's entry into the business will bring validation to the cloud. Many CTOs, he says, still need to be convinced that using software as a service will save them money and...
- Tags: Cloud, Software As A Service (SaaS), Managed Hosting, Sales Force Management, Emerging Technologies, Sales, Salesforce, cloud computing, SaaS, Benioff, Microsoft, TechCrunch, platforms
- Videos 2009-03-02
- Larry Brilliant outlines Google's giving strategies
- At the Dreamforce conference in San Francisco, Larry Brilliant, executive director of Google.org, declares that Google ripped off Salesforce's 1/1/1 model--and the company is proud of it. The model calls for a company to give 1 percent of its time, 1 percent of its equity, and 1 percent of its...
- Tags: Strategy, Google Inc., Sales Force Management, Investment, Financial Services, Sales, Finance, Google, technology, Salesforce, Dreamforce, charity, corporate, Earth
- Videos 2008-11-05
- Benioff launches Sites
- At the Dreamforce conference in San Francisco, Marc Benioff, chairman and CEO of Salesforce.com, announced the company's latest venture. With Force.com Sites, customers can build, host, and allow individual users to customize a public Web page using Force.com technologies. Along with Parker Harris, Salesforce co-founder and executive vice president of...
- Tags: Salesforce.com Inc., Sales Force Management, Sales, Dreamforce, Salesforce, cloud computing, SaaS, Sites, website, hosting
- Videos 2008-11-03
Additional Resources
- Making Money with Twitter
- Twitter Japan Digital Garage, which is already advertising supported, are experimenting with a pay per tweet model. Media.asia are reporting According to local reports, the plan will allow audiences to view some text on all tweets but will charge a fee to...
- Tags: Twitter Inc., Twitter Japan, Media.asia, Sales Channel, Financial Services, Sales, Finance, Oliver Marks
- Blog posts 2009-11-27
- The Future of Financial Force.com - How Salesforce.com Benefits, too
- What's up with Harry Fuller? 8 out of the 20 blogs right now?I count 20 blogs on the ZDNet start page, and 8 of them are eco-farts from Harry Fuller. Non IT. Can someone remove his gaia-pollution from ZDNet? We need some IT blogs again.
- Tags: Blogging, Harry Fuller, Salesforce.com Inc., benefit, financial
- Discussion threads 2009-11-27
- The Future of Financial Force.com - How Salesforce.com Benefits, too
- Wow - The Financial Force.com product line may have the rosiest future of all the products showcased at the recent Dreamforce.com show in SFO. Read why here. by Brian Sommer
- Tags: Salesforce.com Inc., Financial, Benefit, Financial Accounting, Sales Force Management, Finance, Sales, Brian Sommer
- Blog posts 2009-11-27
- Does virtualization equal cloud computing?
- I would say yesThere is no need to buy 'stand alone' servers any longer in functionality when you can put it in a Blade 'name your flavor' chassis.Virtualization with VMware/RHEL or some vendor is the best way to get it off bare-metal...Doing baremetal rebuilds is time consuming and it takes...
- Tags: Data centers, Servers, Utility computing, server, cloud computing, virtualization, cluster
- Discussion threads 2009-11-25
- The cloud computing battleground takes shape. Will it be winner-take-all?
- This year has been one of relatively grand alliances between emerging cloud computing vendors as they fill holes in their capabilities and try to create appealing one-stop enterprise cloud services. We’ve seen major announcements so far from IBM and Juniper, Cisco/EMC/VMware, and most recently BMC and Salesforce....
- Tags: Cloud Computing Battleground, Cloud Computing, Virtualization, Hardware, Dion Hinchcliffe
- Blog posts 2009-11-24
- The 'social enterprise' comes of age
- Enterprise 2.0 blog....Have you ever read the blog "Original Thinking" by Dennis Stevenson over on ITToolbox.com? It has some interesting ideas about Enterprise 2.0 that may make for a good article or two.My view on the SAP approachI may be wrong, but I don't see any room for for...
- Tags: Groupware, social enterprise, collaboration, Oracle Corp., SAP AG, enterprise social computing, IBM Corp.
- Discussion threads 2009-11-24
- Hello Salesforce Chatter, so long Yammer?
- movement on the collaboration frontGreat post, Jennifer. It will be interesting to watch these developments unfold. I had spoken with some people from Yammer a while back and the head of Vialect about uses of these tools. I actually blogged about this the other day as well and...
- Tags: Sales force management, Salesforce.com Inc.
- Discussion threads 2009-11-24
- Fawning over Chatter and how SAP missed its chance
- What Salesforce did was pricing, not features...What I was talking about that most people missed wasn't the feature set. Of course that isn't new. Even Benioff pretty much admits he stole the idea from Facebook and Twitter.But at the Techcrunch Real Time Crunchup on Friday Benioff said Salesforce was working...
- Tags: Pricing, Sales force management, Marketing research, Strategy, Chatter, SAP AG
- Discussion threads 2009-11-23
- Fawning over Chatter and how SAP missed its chance
- Chitter chatter over Salesforce.com Chatter is becoming almost hysterical. Is the hoopla worth the attention or is it a game changer? by Dennis Howlett
- Tags: SAP AG, Games, Sales Force Management, Personal Technology, Sales, Dennis Howlett
- Blog posts 2009-11-23
- Chatting (Not Chattering) About Salesforce - Part I
- Sorry Paul, but you're wrong about knowledge basesGreetings Paul:Very good overall post!However, considering our core competency in knowledge bases, I have to take exception to your conclusions on KBs.Consumers certainly will and shouldturn to other consumers when looking for input on product and service selection because it is not motivated...
- Tags: Strategy, knowledge, Salesforce.com Inc., knowledge base, Chattering, Paul
- Discussion threads 2009-11-23
- Chatting (Not Chattering) About Salesforce - Part I
- (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...
- Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg
- Blog posts 2009-11-23
- Taming the Chatter cloud
- To prove meaningful in the enterprise, Salesforce.com Chatter is not only going to have to be upfront about its social capabilities but is also going to have to come with tools that help deliver business value. That could prove a tough nut to crack. by Phil Wainewright
- Tags: Salesforce.com Inc., Nut, Sales Force Management, Productivity, Sales, Phil Wainewright
- Blog posts 2009-11-21
- Salesforce.com plays Google ad sales game: Big tease? Big letdown!
- Google AdwordsI've used Google Adwords frequently and I do know that there is a learning curve involved. I've often said that Google represents the ultimate in convenience but their Adwords program does not function with the same ethos. It's not an easy tool to figure out and definitely requires a...
- Tags: E-mail, Sales force management, game, Salesforce.com Inc., sales, Google AdWords, Google Inc.
- Discussion threads 2009-11-20
- Conference energy levels
- Coming to Dreamforce has been a revelation. The news was dominated by Chatter but that only tells a fraction of the real story. As I sat in the media room chatting sic to an old buddy it occurred to me this was a conference that annoyed for all...
- Tags: Salesforce.com Inc., Software-as-a-service, Event, Software As A Service (SaaS), Managed Hosting, Sales Force Management, Cloud Computing, Emerging Technologies, Sales, Dennis Howlett
- Blog posts 2009-11-20
- Guerilla Marketing @ Dreamforce
- Leave the trade show booth behind and get creative. The guerilla marketing at technology shows can be entertaining, memorable and maybe even profitable. Done right, it makes a bigger impact than any brochure, newsletter or keychain giveaway. Look at what SugarCRM did at the Salesforce show! by Brian Sommer
- Tags: Corporate Communications, Sales Force Management, Marketing Research, Marketing, Sales, Brian Sommer
- Blog posts 2009-11-19
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