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	<title><![CDATA[salesforce.com inc. Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to salesforce.com inc.]]></description>
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		<title><![CDATA[The Future of Financial Force.com - How Salesforce.com Benefits, too]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17928-0.html?forumID=1&threadID=72094&messageID=1394279&start=0]]></link>
		<description><![CDATA[What's up with Harry Fuller? 8 out of the 20 blogs right now?I count 20 blogs on the ZDNet start page, and 8 of them are eco-farts from Harry Fuller. Non IT. Can someone remove his gaia-pollution from ZDNet? We need some IT blogs again.]]></description>
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		<pubDate>Fri, 27 Nov 2009 09:09:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/blogging.html"><![CDATA[Blogging]]></category>
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		<title><![CDATA[The Future of Financial Force.com - How Salesforce.com Benefits, too]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=713]]></link>
		<description><![CDATA[Wow - The Financial Force.com product line may have the rosiest future of all the products showcased at the recent Dreamforce.com show in SFO. Read why here. by Brian Sommer]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 27 Nov 2009 03:25:46 -0800</pubDate>
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		<title><![CDATA[Hello Salesforce Chatter, so long Yammer?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17925-0.html?forumID=1&threadID=72007&messageID=1391582&start=0]]></link>
		<description><![CDATA[movement on the collaboration frontGreat post, Jennifer. It will be interesting to watch these developments unfold.  I had spoken with some people from Yammer a while back and the head of Vialect about uses of these tools.  I actually blogged about this the other day as well and...]]></description>
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		<pubDate>Tue, 24 Nov 2009 07:11:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales force management]]></category>
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		<title><![CDATA[Chatting (Not Chattering) About Salesforce - Part I]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17933-0.html?forumID=1&threadID=71945&messageID=1390448&start=0]]></link>
		<description><![CDATA[Sorry Paul, but you're wrong about knowledge basesGreetings Paul:Very good overall post!However, considering our core competency in knowledge bases, I have to take exception to your conclusions on KBs.Consumers certainly will and shouldturn to other consumers when looking for input on product and service selection because it is not motivated...]]></description>
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		<pubDate>Mon, 23 Nov 2009 08:39:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
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		<title><![CDATA[Chatting (Not Chattering) About Salesforce - Part I]]></title>
		<link><![CDATA[http://blogs.zdnet.com/crm/?p=1167]]></link>
		<description><![CDATA[(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 23 Nov 2009 06:35:57 -0800</pubDate>
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		<title><![CDATA[Taming the Chatter cloud]]></title>
		<link><![CDATA[http://blogs.zdnet.com/SAAS/?p=935]]></link>
		<description><![CDATA[To prove meaningful in the enterprise, Salesforce.com Chatter is not only going to have to be upfront about its social capabilities but is also going to have to come with tools that help deliver business value. That could prove a tough nut to crack. by Phil Wainewright]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sat, 21 Nov 2009 05:14:29 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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		<title><![CDATA[Salesforce.com plays Google ad sales game: Big tease? Big letdown!]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12517-0.html?forumID=1&threadID=71891&messageID=1389218&start=0]]></link>
		<description><![CDATA[Google AdwordsI've used Google Adwords frequently and I do know that there is a learning curve involved. I've often said that Google represents the ultimate in convenience but their Adwords program does not function with the same ethos. It's not an easy tool to figure out and definitely requires a...]]></description>
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		<pubDate>Fri, 20 Nov 2009 11:34:00 -0800</pubDate>
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		<title><![CDATA[Conference energy levels]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=1549]]></link>
		<description><![CDATA[  Coming to Dreamforce has been a revelation. The news was dominated by Chatter but that only tells a fraction of the real story. As I sat in the media room chatting sic to an old buddy it occurred to me this was a conference that annoyed for all...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 20 Nov 2009 06:00:06 -0800</pubDate>
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		<title><![CDATA[Hello Salesforce Chatter, so long Yammer?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/feeds/?p=2056]]></link>
		<description><![CDATA[Salesforce Chatter brings trusted collaboration and social networking to enterprises. Is it bye-bye time for competitors? by Jennifer Leggio]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 19 Nov 2009 12:37:59 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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		<title><![CDATA[Chatter: Amplified]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=1543]]></link>
		<description><![CDATA[  Last evening, fellow ZDNet'ers Mike Krigsman, Dion Hinchcliffe, Tom Foremski, Brian Sommer along with fellow Enterprise Advocate Vinnie Mirchandani and I sat down with Parker Harris, co-founder Salesforce.com to get a deep dive into the rationale behind Chatter, what it's really about and where it's going.  ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 19 Nov 2009 08:45:39 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/dennis+howlett.html"><![CDATA[Dennis Howlett]]></category>
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		<title><![CDATA[Salesforce Chatter: what a clanger!]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12688-0.html?forumID=1&threadID=71793&messageID=1387211&start=0]]></link>
		<description><![CDATA[Spot OnThis Chatter thing is just a manifestation of a bigger thing going on in business at the moment - the escape from reality into a child-like world of 'consumers' - or more accurately, the idea of business people behaving in the same mindless way on the Web that characterises...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 19 Nov 2009 01:34:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales force management]]></category>
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		<title><![CDATA[Salesforce kicks off Dreamforce, announces Chatter]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=71791&messageID=1387164&start=0]]></link>
		<description><![CDATA[Salesforce.com, Microsoft Dynamics or ACTall three are greatposted October 21, 2009 ?Karleton Helfer was consistently one of our top producers. Karleton received numerous production and achievement awards, and frequently led the business unit in total sales. Karleton took a very strategic approach to the sales process, always researching technology developments,...]]></description>
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		<pubDate>Wed, 18 Nov 2009 22:48:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales strategy]]></category>
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		<title><![CDATA[Salesforce Chatter: Something to talk about]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=6957]]></link>
		<description><![CDATA[My take on Salesforce.com's new enterprise-level social networking platform, called Chatter, which was inspired by Twitter and Facebook. by Michael Krigsman]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 18 Nov 2009 17:56:53 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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		<title><![CDATA[Salesforce demos Service Cloud 2]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-19178_22-366367.html]]></link>
		<description><![CDATA[At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the company's new customer service software, Service Cloud 2. The new tool helps businesses connect their traditional call center technologies with social media applications through a cloud...]]></description>
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		<pubDate>Wed, 18 Nov 2009 16:42:18 -0800</pubDate>
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		<title><![CDATA[Salesforce Chatter: Social operating systems emerge on the IT stage]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12352-0.html?forumID=1&threadID=71796&messageID=1386950&start=0]]></link>
		<description><![CDATA[It's a StartWhile I think this is a harbinger of things to come, and salesforce.com seems to be the closest thing to a real platform to support this kind of functionality, I don't know a single salesperson who wants to spend more than 3 minutes a week on salesforce.com.Since many...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 18 Nov 2009 16:39:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales force management]]></category>
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		<title><![CDATA[Salesforce Chatter: what a clanger!]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=1536]]></link>
		<description><![CDATA[Running Cover-it-Live has produced some interesting commentary about this morning's announcement of Salesforce.com Chatter. Best summed up by Nenshad Bardoliwalla:  The length of this keynote has turned "Chatter" into "Splatter" IMHO  A three and a quarter hour keynote marathon, laced with the kind of hyperbole we've come to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 18 Nov 2009 15:50:26 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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		<title><![CDATA[Salesforce CEO chatters about new social media platform]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-19178_22-366322.html]]></link>
		<description><![CDATA[At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and technology head Parker Harris show attendees Chatter, a new collaboration and social media tool built for the enterprise. Benioff says the new tool will leverage social-networking models and bring them into a secure and private cloud where...]]></description>
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		<pubDate>Wed, 18 Nov 2009 15:14:08 -0800</pubDate>
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		<title><![CDATA[Salesforce Chatter: Social operating systems emerge on the IT stage]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Hinchcliffe/?p=1043]]></link>
		<description><![CDATA[The next big shift: Intranets, portals, and software suites that are the integrating force of the social fabric for our organizations. This morning's announcement here at Dreamforce today from Salesforce of Chatter, an enterprise-class realization of Facebook and Twitter, is further evidence of the industry's push for social Web capabilities...]]></description>
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		<pubDate>Wed, 18 Nov 2009 14:33:33 -0800</pubDate>
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		<title><![CDATA[Salesforce kicks off Dreamforce, announces Chatter]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=27513]]></link>
		<description><![CDATA[Salesforce announces Chatter, a new product that brings together the best of collaboration and social networking, to improve efficiency in the workplace. by Sam Diaz]]></description>
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		<pubDate>Wed, 18 Nov 2009 09:41:26 -0800</pubDate>
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		<title><![CDATA[Salesforce Chatter: Facebook for the Enterprise]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Greenfield/?p=571]]></link>
		<description><![CDATA[Salesforce is announcing today a Salesforce Chatter, an enteprise collaboration application akin to Facebook. The move puts SalesForce in competition with offerings from other providers, including IBM Lotus. Here's what's being delivered.  Features:   Profiles: Just like profiles on popular consumer-oriented social networking sites, Salesforce Chatter profiles include...]]></description>
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		<pubDate>Wed, 18 Nov 2009 09:30:56 -0800</pubDate>
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