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- The New England Media Group Successfully Builds a Customer-Centric Sales Force Through Training
- The New England Media Group NEMG, consisting of The Boston Globe, BostonWorks, Boston.com and Worcester Telegram & Gazette, determined that to effectively manage, and therefore increase their sales, they needed to get all sales staff to use one comprehensive Customer Relationship Management CRM system. The challenge was not just to...
- Tags: Sales Force, Media, Training, CRM, Sales Staff, Sales Strategy, Workforce Management, Sales Force Management, Sales, Human Resources
- Case studies
- Hitachi Case Study: Support of Sales Business
- Sales business faced challenges when the information collected by sales staff when they visited customers was not be applied effectively and even the sales staff had outdated product information and could not convey the latest correct information to customers. Hitachi proposed a document management system that analyzes and manages the...
- Tags: Hitachi Ltd., Sales Staff, Sales Strategy, Sales Force Management, Storage, Sales, Hardware
- Case studies
Additional Resources
- Blackberry Storm, 'Application Center' info leaked
- Wow, a whole lot of Blackberry-related news surfaced this weekend. First, the user's guide to the highly-anticipated Blackberry Storm was leaked by the ever-intrepid BoyGeniusReport, who posted exclusive images on their website. Second, and more importantly, news of the Blackberry Application Center has emerged....
- Tags: Application, Research In Motion Ltd., RIM BlackBerry, Carrier, App Center, Handhelds, Hardware, Andrew Nusca
- Blog posts 2008-10-06
- Hollywood to kids: Pay up for preschool movies
- The scene: An Irish preschool for toddlers. The children sit on the floor in a semi-circle, watching a TV screen. They squeal with delight at "The Little Mermaid," "Toy Story" and other Hollywood kids' fare. Enter a black-masked villain, carrying a fearful letter. He is not the true villain, though;...
- Tags: Villain, Hollywood, U.S. Patent And Trademark Office, Taxes, TVs, Free Trade, Tv & Home Theater, Corporate Communications, Mice, Financial Planning, Finance, Personal Technology, Home Entertainment, Marketing, Hardware, Peripherals, Richard Koman
- Blog posts 2008-10-06
- Apple manufactures 10M iPhones
- About a month ago creative individuals determined that Apple has sold 8 million iPhones based on collected International Mobile Equipment Identity IMEI numbers. A joint project of AFB and Investor Village's AAPL Sanity board have been collecting iPhone IMEI numbers and recording them on a big Google speadsheet. Based on...
- Tags: Apple iPhone, Apple Inc., Sales Strategy, Sales Force Management, 3G, Sales, Cellular Phones, Consumer Electronics, Personal Technology, Jason D. O\'Grady
- Blog posts 2008-10-06
- RealDVD sales suspended, case moves north
- A federal judge granted a temporary restraining order against Real, suspending sales of RealDVD, NewTeeVee.com reported over the weekend. Hollywood studios had sought the injunction as part of a suit against Real's DVD copying software. The RealDVD website now says the product is "currently unavailable." ...
- Tags: Movie, Sales Strategy, DVD, Sales Force Management, Sales, Personal Technology, Home Entertainment, Richard Koman
- Blog posts 2008-10-06
- Large Hadron Collider computing grid launched
- The Worldwide Large Hadron Collider Computing Grid, which can draw on the computing power of more than 100,000 processors, was officially launched on Friday. One of the world's largest computing grids, capable of streaming the equivalent of three million DVDs a year, was officially launched on Friday....
- Tags: CERN, Scientist, Grid, Large Hadron Collider, particle accelerator, physics, Nick Heath, silicon.com
- News items 2008-10-06
- A Consumer Electronics Carol
- I recently received a promotional email from a large Internet-based retailer that shall for the moment remain nameless (cough! Amaz-ahem!) As I was considered to be a high-volume "Prime" customer, this online retailer wanted to offer me a 30-day trial of their their premier store-branded consumer...
- Tags: Retail Company, Retail, Consumer Electronics, E-books, Personal Technology, Jason Perlow
- Blog posts 2008-10-06
- eBay doubles down on payments as it buys Bill Me Later; Lays off 1,000
- EBay on Monday revamped its corporate portfolio laying off 1,000 workers, or 10 percent of its workforce, and buying online payment company Bill Me Later as well as a Denmark classifieds company. The layoffs were largely expected, but the Bill Me Later purchase for $820 million in...
- Tags: Payment, Amazon.com Inc., eBay Inc., Bill, E-business/E-Commerce, Financial Services, Financial Accounting, Internet, Finance, Larry Dignan
- Blog posts 2008-10-06
- The top five reasons why Windows Vista failed
- On Friday, Microsoft gave computer makers a six-month extension for offering Windows XP on newly-shipped PCs. While this doesn't impact enterprise IT -- because volume licensing agreements will allow IT to keep installing Windows XP for many years to come -- the move is another symbolic nail in Vista's coffin....
- Tags: Information Technology, Microsoft Windows Vista, Microsoft Corp., IT Department, Microsoft Windows, Microsoft Windows Vista (Longhorn), Microsoft Windows XP, Operating Systems, Software, Jason Hiner
- Blog posts 2008-10-06
- The cloud finally comes to education
- Cloud computing is one of those great buzzwords in IT that, so far, has meant very little to the average Ed Tech customer. We all have a pretty good idea what it means: lots of computers somewhere (we don't actually care where) doing lots of processing to deliver services...
- Tags: Education, PC, Thin Client, Computer, Cloud, SIMtone Corp., Desktops, Productivity, Thin Clients, Cloud Computing, Hardware, Christopher Dawson
- Blog posts 2008-10-06
- Hands-on review of the Logitech Squeezebox Boom
- After seeing my mildly skeptical post about the release of its Squeezebox Boom Internet radio device, Logitech offered to send me a sample unit to review, promising me I'd be pleasantly surprised with the audio output from the compact unit. I've been testing it out over the last few weeks,...
- Tags: Station, Radio, Logitech, Boom, Music Services, Advertising & Promotion, Engineering, Wireless, Marketing, Sean Portnoy
- Blog posts 2008-10-04
- SEC investigating false rumor on Jobs' health
- The Securities and Exchange Commission will investigate Friday's false report that Steve Jobs was whisked to the emergency room, AppleInsider reports. The inquiry: Was the posting on CNN's iReport an attempt to manipulate the market? CNN pulled the page after Apple denied the rumor. AP just reported...
- Tags: Job, SEC, Health Care, CNN, Branding, Digital Media, Marketing, Consumer Electronics, Personal Technology, Richard Koman
- Blog posts 2008-10-03
- Microsoft extends XP downgrade rights date by six months
- Microsoft extends XP downgrade rights date by six monthsMS extends XP downgrade rights by six monthsI did my share of begging to MS to "let the customer be right" concerning XPs continuing desirability,Thank god they actually listened to mine and probably a half million similar letters.I can now look forward...
- Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows XP, Microsoft Windows Vista, Microsoft Corp.
- Discussion threads 2008-10-03
- Enterprise 2.0 and business collaboration
- Update: I hit "publish" before the article was completely finished, so I've added some images and updated some links. I can't pull the post without it leaving a trail behind it, so I may as well just own up now and say, "whoops, sorry". GroupSwim Collaboration, in...
- Tags: Security, Microsoft SharePoint, Enterprise 2.0, Wiki, Collaboration, Groupware, Online Communications, Enterprise Software, Software, Zack Whittaker
- Blog posts 2008-10-03
- Washington Times amongst newspapers putting semantic technologies to work with help from Inform Technologies
- New York-based Inform Technologies issued a press release earlier this week, reporting the success of their recent partnership with the Washington Times on a major website redesign. Having spoken to both Inform's CEO Jim Satloff and the Washington Times' Executive Editor John Solomon, there's an interesting story to tell of...
- Tags: Story, Editorial Staff, Web Site Development, Web Technology, Corporate Communications, Operational Accounting, Channel Management, Advertising & Promotion, Internet, Marketing, Finance, Paul Miller
- Blog posts 2008-10-03
- Valleywag, Consumerist sites announce layoffs
- A source close to Gawker Media informed me a moment ago that popular sites Consumerist, Valleywag and NSFW Fleshbot will may be shuttered will lose most of their editorial talent. "Nineteen jobs will be cut," my source says, with a formal announcement from Gawker Media coming later...
- Tags: Layoff, Gawker Media, Site, Consumerist, Workforce Management, Team Management, Human Resources, Management, Andrew Nusca
- Blog posts 2008-10-03
- To ESped or not to ESped
- Our SIS now includes a fairly mature special education module. It's not perfect, but it's well-integrated with the rest of the SIS and gives teachers immediate and easy access to the accommodations they need to provide for students. From a teacher's perspective, it really rocks. ...
- Tags: Teacher, SiS, ESped, Americans With Disabilities Act (ADA), Research & Development, Development Tools, Human Resources, Gender And Diversity, Business Operations, Software Development, Software/Web Development, Christopher Dawson
- Blog posts 2008-10-03
- BriefingsDirect Insights analysts examine HP-Oracle Exadata, 'extreme' BI, virtualization and cloud computing
- BriefingsDirect Insights analysts examine HP-Oracle Exadata, 'extreme' BI, virtualization and cloud computingSun already HAS a DW ApplianceDana,Actually, Sun already has a data warehousing appliance: the Sun Data Warehouse Appliance, as it's named, based on Greenplum and Sun's Thumper. It's been quite successful, with several large commercial deployments and some...
- Tags: Pricing, Tools & Techniques, Sun Microsystems Inc., BriefingsDirect Insights, Exadata, cloud computing, virtualization, business intelligence, Oracle Corp., Hewlett-Packard Co.
- Discussion threads 2008-10-03
- Stop brain-dead software testing!
- Stop brain-dead software testing!re: Stop brain-dead software testingin reality, its not usually software testing that's the problem. it's the project stakeholders who don't plan enough time to do adequate testing. it's the programmers who go way over their time estimates. it's the program managers or similar role...
- Tags: Tools & Techniques, software testing, software
- Discussion threads 2008-10-03
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