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Retailers Embrace Intelligent Networking: Based on the Cisco Intelligent Retail Network, the intelligent fitting room offers a number of compelling benefits. It empowers customers by allowing them to quickly learn which sizes and styles are available, and it speeds service by enabling the sales rep to directly retrieve what the customer desires. Mitsukoshi determined...; Tags: Network, Cisco Systems Inc., Sales Representative, Sales Strategy, Sales Force Management, Retail, Sales; White papers 2007-05-01
Software for the enterprise: Software for the enterpriseGenius Interactive EditionWe're glad you got the chance to see SalesGenius and Genius Interactive at Demo. I just wanted to clarify that SalesGenius tracking starts with the prospect opting to click on the link in a sales rep's e-mail. And, SalesGenius users can only deep track their...; Tags: Sales strategy, E-mail, software, SalesGenius, best practice, sales representative; Discussion threads 2006-09-26
Floor Estimate Pro (Standard) (exe): Floor Estimate Pro Standard creates professional flooring layout and estimates for flooring retailers, installers, sales reps, and contractors. A sales rep simply lays out a floor plan, and the program instantly calculates linear length, square footage, and yardage, and optimizes seam layout and waste. Floor Estimate Pro saves time and...; Tags: Layout, Sales Representative, Floor Estimate Pro, Sales Strategy, Construction, Sales Force Management, Retail, Sales; Software downloads 2006-08-08
Actrol Parts Puts Chill on Rivals With Mobile Data Base: Actrol Parts, based in Blackburn, Victoria, is one of Australia's major privately owned refrigeration and air-conditioning wholesalers. Actrol Parts wanted to get a competitive edge by improving the management of its quotes database for air-conditioning and refrigeration components. It needed a system where engineers and sales representatives working onsite with...; Tags: Mobile, Sales Representative, IBM Corp., Actrol Part, Sales Strategy, Pricing, E-mail Servers, Marketing Research, Advertising & Promotion, Sales Force Management, Groupware, Enterprise Software, Sales, Marketing, Software; Case studies 2006-05-16
Supporting Sales Representatives on the Move: A Study of the Information Needs of Pharmaceutical Sales Representatives: The purpose of the study explain in this paper is to understand the nature of the challenges that sales representatives face as a result of operating within a highly mobile and heterogeneous work environment. The paper also focuses on how the sales representatives manage their information needs and discusses the...; Tags: Mobile, Sales Representative, Sales Strategy, Sales Force Management, Sales; White papers 2005-06-06

Pharmion Boosts Sales Productivity and Marketplace Intelligence With AppExchange Mobile: Pharmion Corp. is a global pharmaceutical company focused on licensing, developing, and commercializing therapeutic products for the treatment of hematology and oncology patients. Pharmion's 100-plus sales representatives used a homegrown system to track their physician customers. The system required representatives to carry a heavy laptop from call to call -...; Tags: Salesforce.com Inc., Mobile, Salesforce.com AppExchange, Sales Representative, Pharmion Corp., Sales Strategy, Sales Force Management, Sales; Case studies
Leading Sales Outsourcing Firm Gains Productivity and Contains IT Costs With Improved Mobility: The need to provide its primarily mobile work force with effective communications, data exchange, and reliable access to Web-based sales and marketing applications led MarketSource to deploy Microsoft Windows XP Professional on desktop and notebook computers and provide Compaq Tablet PCs running Windows XP Tablet PC Edition to corporate executives...; Tags: Information Technology, Microsoft Windows XP Professional, Mobility, Microsoft Corp., Sales Representative, Sales Strategy, Microsoft Windows XP, Microsoft Windows, Sales Force Management, Sales, Operating Systems, Software; Case studies
State of Victoria Case Study: Ivoclar Vivadent: Since 1975, Ivoclar Vivadent Australia has supplied dentists with dental composites, materials and equipment products used in the dental practices and research laboratory. In May 2003, handheld Personal Digital Assistants PDAs were issued to 24 sales representatives to collect orders from dentists on-site. Prior to the introduction of the handheld...; Tags: Dentist, Sales Representative, PDAs, Handhelds, Sales Strategy, Hardware, Sales; Case studies
Increasing Customer Recruitment in the Mobile Age: Great Universal Stores GUS Home Shopping Ltd. is a leading catalog and internet retail company in UK. GUS's 450 sales representatives work from home. They needed a system that could handle data transmission to a central processor from the sales representative's home. Security requirement was essential for a solution since...; Tags: Mobile, Sybase Inc., Sales Representative, Great Universal Stores, Sales Strategy, Databases, Sales Force Management, Sales, Enterprise Software, Software, Data Management; Case studies
Pepsi Leverages SQL Anywhere Powered Solution to Sell More Effectively: The Pepsi Bottling Group is the world's largest manufacturer, seller and distributor of Pepsi-Cola beverages - some of the world's most recognized consumer brands. PBG wanted to provide its sales representatives with a tool that would enable them to maximize every customer interaction and to sell more effectively. PBG's research...; Tags: Sybase SQL Anywhere, PepsiCo, Mobile Application, Sybase Inc., Sales Representative, Pepsi Bottling Group, PBG, Sales Strategy, Pocket PC, Databases, Wireless, Sales, Handhelds, Hardware, Enterprise Software, Software, Data Management; Case studies
Coverall Boosts Telemarketing Efficiency 50% With Supportforce: Coverall of Mid-State California lacked a systematic way to follow up on leads - prospects were falling through the cracks. The independently owned "Master franchise" wanted to set up a virtual call center to push leads to sales representatives. Their inside sales representatives wasted so much time figuring out who...; Tags: Telemarketing, Salesforce.com Inc., Sales Representative, Sales Force Management, Sales Strategy, Sales; Case studies
Shaw Industries Increases Sales Process Efficiency and Reduces Errors With the Fujitsu LifeBook T4000 Tablet PC: Shaw's 1,000 US and Canadian-based sales reps sell more than 25,000 different products using the phone, fax, on-site customer visits, and paper order forms. The challenge for Shaw was to improve efficiency and maintain profitability in the face of shrinking margins caused by the rising cost of materials. Shaw's sales...; Tags: Mobile, PC, Tablet PC, Fujitsu LifeBook, Fujitsu Ltd., Sales Representative, Shaw, Sales Strategy, Tablets, Notebooks, Sales Force Management, Sales, Hardware, Notebooks & Tablets; Case studies
IT Company Reduces Sales Call Times by 10 Per Cent or More and Substantially Improve Profitability: Leading Computing Systems Company, Dell Inc. wanted to improve the efficiency of its sales representatives, who had to use up to 40 different information systems to understand and meet customer needs. To address that challenge, Dell built the Integrated Dell Desktop IDD, a smart client solution based on Microsoft software....; Tags: Dell Computer Corp., Information Technology, Microsoft Corp., Sales Representative, Integrated Dell Desktop, Sales Strategy, Sales Force Management, Sales; Case studies
Actrol Parts Puts Chill on Rivals With Mobile Database: Actrol Parts wanted to get a competitive edge by improving the management of its quotes database for air-conditioning and refrigeration components. It needed a system where engineers and sales representatives working onsite with customers could give accurate and on-the-spot estimates for individual projects. IBM Business Partner Notability implemented an enterprise-wide...; Tags: Database, Mobile, Sales Representative, IBM Corp., Actrol Part, Sales Strategy, Pricing, E-mail Servers, Marketing Research, Advertising & Promotion, Sales Force Management, Storage, Sales, Marketing, Enterprise Software, Software, Hardware; Case studies
JCS Provides Realtime, Mobile Access to Enterprise Data With IBM Technologies: Japanese Computer Services Limited JCS, an IBM business partner, needed to respond to a customer whose business processes were preventing it from meeting key sales objectives. JCS had to quickly deliver a solution that would empower the customer's sales reps with realtime, mobile access to backend business applications and data....; Tags: Microsoft Access, Mobile, Sales Representative, IBM Corp., JCS, Sales Strategy, Advertising & Promotion, Sales Force Management, Sales, Marketing; Case studies

Additional Resources

Juniper: Enterprise demand strong; Johnson hired to scale up: Current Juniper CEO Scott Kriens delivered strong quarter results, said enterprise demand was solid and outlined the primary reason Kevin Johnson was hired as his replacement: He knows how to scale. Ahead of its earnings report statement Thursday Juniper made the Johnson news official. The company has...; Tags: Revenue, Juniper Networks Inc., Kevin Johnson, Operational Accounting, Finance, Larry Dignan; Blog posts 2008-07-24
The little wind turbines that could: I have to admit, I'm more used to reading about U.S. tech firms expanding abroad rather than the reverse. But in the case of certain green tech innovations, I suppose it makes sense to flip this idea on its head. Just heard about the example of Proven...; Tags: Turbine, Telecom & Utilities, Heather Clancy; Blog posts 2008-07-24
Apple's coming notebook transition: Apple is readying a major product transition. We know because they told us so. In the quarterly financial crime call chief financial Officer Peter Oppenheimer referred several times to a "...future product transition which I can't discuss today". That was interesting for two reasons. First, the...; Tags: Notebook, Apple Macintosh, Apple Inc., Blu-ray, Product Transition, Portable Growth, Desktops, Hardware, Robin Harris; Blog posts 2008-07-24
No e-commerce worries here? Amazon doubles earnings: Updated: Amazon's second quarter earnings doubled from a year ago as sales jumped 41 percent and executives said that the e-tailer may be benefiting from a slowing economy courtesy of its free shipping deals. On Wednesday, the company reported net income of $158 million, or 37 cents a share,...; Tags: Jeff Bezos, Quarter, Amazon.com Inc., Earnings, E-business, Sales Strategy, Sales Force Management, Operational Accounting, Sales, Finance, Larry Dignan; Blog posts 2008-07-23
Free the XBOX 360!!!: Free the XBOX 360!!!"Microsoft-approved"Why shouldn't Microsoft be concerned with the performance of software on XBox?Quoting:Microsoft makes both the hardware and software, and the environment is tightly controlled - only Microsoft-approved software need apply. [End quote]Vista shows that a product's reputation can be affected by the uninterest or mistakes of third...; Tags: Game players, Games, Microsoft Xbox, Microsoft Corp., game, console; Discussion threads 2008-07-23