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- CRM On Demand Best Practice: Delivering Actionable Insight Into Sales
- Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight they need to identify sales opportunities and challenges, diagnose causes, and develop targeted action plans to improve results. Learn how to dramatically transform your sales organization!
- Tags: Best Practice, Sales Organization, CRM, Sales Analytic, Sales Strategy, Sales Force Management, Sales
- White papers 2007-01-01
- CRM On Demand Best Practice - Delivering Actionable Insight Into Sales
- Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight they need to identify sales opportunities and challenges, diagnose causes, and develop targeted action plans to improve results. Learn how to dramatically transform your sales organization
- Tags: Best Practice, Sales Organization, CRM, Sales Analytic, Sales Strategy, Sales Force Management, Sales
- White papers 2007-01-01
Additional Resources
- Arguing About the Collaboration Toolkit: Cisco's Enterprise Collaboration Platform
- In the aftermath of last week's San Francisco Enterprise 2.0 conference there's been some lively debate about what constitutes '2.0', including some great comments on my previous post. Meanwhile Cisco have literally just announced their Enterprise Collaboration Platform, which will be broad set...
- Tags: Collaboration, Enterprise 2.0, Cisco Systems Inc., Tool, Productivity, Oliver Marks
- Blog posts 2009-11-08
- The Enterprise 2.0 Value Propositions Agenda
- Time is Money: Where's the Beef? The now biannual US 'Enterprise 2.0' conference is a wrap, but disappointingly there is still little business understanding of what the term means or what the value propositions and benefits are. The general 2.0 suffix is well understood by technology...
- Tags: Collaboration, Enterprise 2.0, Conference, E2.0, Susan Scrupski, Oliver Marks
- Blog posts 2009-11-05
- 10 ways to evaluate your IT management software
- Does your helpdesk work for you or do you work for your helpdesk? Saar Bitner of SysAid Technologies tells how to manage you IT management software. Commentary - Choosing the right IT management software solution is a strategic decision that requires the careful planning and consideration of every IT...
- Tags: IT Administration, Information Technology, Software Solution, Tools & Techniques, Strategy, Management, IT management, software, Saar Bitner SysAid Technologies, Special to ZDNet, Saar Bitner SysAid Technologies, Special to ZDNet
- News items 2009-11-05
- Ballmer: So far, Windows 7 sales are "fantastic"
- RE: Ballmer: So far, Windows 7 sales are One report has at 4% market share the weekend of launch so im sure its past that already.Has Windows 7 marketshare eclipsed total OS X marketshare yet?Just wondering. :)MSFT: 1/2000 = $56. Today, $28.40Win 7 may not be the catastrophe the last...
- Tags: Sales strategy, Businesses, Microsoft Corp., Microsoft Windows 7, stock split, Win7, recession, Steve Ballmer, sales, Microsoft Windows
- Discussion threads 2009-11-05
- Jive hits SBS 4: SharePoint in Rear View Mirror
- After last week's announcement of SharePoint 2010 by Microsoft, with a scheduled arrival date of second quarter 2010, Jive Software announced their 'Social Business Software 4' yesterday at their San Francisco 'Jiveworld' event. It was interesting to contrast the huge Vegas Microsoft unveiling...
- Tags: Microsoft Windows Small Business Server, Mobile, Microsoft SharePoint, Microsoft Corp., Collaboration, Groupware, Content Management, Productivity, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-10-28
- Demand this from software vendors
- I was getting a briefing last week from a software executive. We got to a point in the conversation where the discussion was focusing on existing products. I moved the conversation to a different space, though. If you're getting a pitch from a vendor, you should move the conversation, too!...
- Tags: Software, Vendor, Customer, Sales Strategy, Sales Force Management, Tools & Techniques, Sales, Management, Brian Sommer
- Blog posts 2009-10-20
- Apple Q4 '09 earnings result - Most profitable quarter ever
- moron servicemoron service, where are you?Ghost of PsystarSee? ... it just goes to show ya! If Apple doesn't get their act together and start licensing their operating system for Mac clones, there's no hope for them. How long can they expect to keep a drowning company afloat selling...
- Tags: Microsoft Windows 7, Microsoft Windows NT, Desktops, Apple Inc., big word
- Discussion threads 2009-10-19
- How did IT fall so far behind the tech curve?
- Okay, butThey also go out and buy their own servers with some hidden budget line, then try to foist maintenance off on the CIO. And then we try to integrate the data - and the data isn't theirs, it's critical to the health, even survival, of the enterprise.Yes, we...
- Tags: Strategy, Virtualization, cloud computing, Regulatory compliance, Marketing Guy, information technology
- Discussion threads 2009-10-19
- How did IT fall so far behind the tech curve?
- Information technology departments are overloaded, missing the consumerization wave, and failing to use new developments to cut their budgets. Those are some of the takeaways from a Gartner presentation at the IT Symposium in Orlando. The spiel by Gartner analysts David Mitchell Smith and Tom Austin revolves...
- Tags: Information Technology, Gartner Inc., Information Technology Department, Discontinuity, Strategy, Management, Larry Dignan
- Blog posts 2009-10-19
- Live Webcast: Deliver Continuous Data Protection
- Can you really afford any downtime in times like these? In today's tough economic and competitive climate, businesses and organizations need to protect themselves from unplanned downtime that affects their sales, service, customer satisfaction, employee productivity and reputation. Besides business continuity BC, they also need to have a plan and...
- Tags: CA ARCserve, Webcast, Continuous Data Protection
- Webcasts 2009-10-19
- McCarran-Ferguson and a cross-state health market
- Las Vegas?"But if you?re going to let New Yorkers buy from Vermont why not let them buy from Las Vegas?"Uh, because Las Vegas is NOT A STATE.We are the united states of america and not the united cities of america.I could have written Nevada, trueBut Las Vegas is funnier and...
- Tags: HEALTHCARE, Benefits, Vertical industries, Corporate governance, Insurance, Delaware, health care, health insurance
- Discussion threads 2009-10-16
- Michael Dell - Loves Windows 7, slams netbooks
- O.o[i]Looks like Michael Dell is pushing for people to upgrade to the newest Dell laptops/desktops and Windows 7.[/i]He has to. It's how they make money.RE: Michael Dell - Loves Windows 7, slams netbooksNetbooks are about travel and portability. Am I going to give up my quadcore desktop? ...
- Tags: Netbooks, nettops & MIDs, Operating systems, Microsoft Windows, Dell Computer Corp., Michael Dell, netbook, Microsoft Windows 7
- Discussion threads 2009-10-14
- WhosOn 5.0.732 (Windows)
- Real Time Visitor Tracking, Live Stats, Live Chat and Monitoring tool for your website. WhosOn displays live website visitor statistics showing current visitor and spider activity on your site, and provdes web traffic analytics reporting. In addition WhosOn acts as a live chat server allowing visitors to chat to operators...
- Tags: Microsoft Windows, Web Site, Visitor, Parker Software, Web Site Development, Web Technology, Internet
- Software downloads 2009-10-11
- Five reasons Google Android smartphones will beat iPhone, BlackBerry, WinMo
- Ultimately, the market decides. ntnt = no textI'm not surprisedAndroid has the right formula going forward. I think Blackberry will outsell winmo, though. I'm seeing more traction in RIM's direction in developing countries. Blackberry handsets are beginning to filter down to the everyday working class, thanks to the introduction of...
- Tags: Smart phones, Mobile operating systems, Handhelds, Cellular phones, Google Inc., Apple iPhone, RIM BlackBerry, Google Android, Apple Inc., smart phone
- Discussion threads 2009-10-06
- Xerox buys ACS; Makes its big services bet
- ASCII/xerox allianceASCII group the worlds oldest group of solution providers has teamed with xerox in print managed services in the smb spaceRE: Xerox buys ACS; Makes its big services betI work for ACS. I was a bit surprised to get this news this morning.What Makes This Deal Different Larry ?...
- Tags: Document management, Outsourcing, Xerox Corp., ACS, big service
- Discussion threads 2009-09-28
- Fads vs Business Value: Knowledge Management & Enterprise 2.0
- Anyone with a computer and access to stock photos can put together a slide presentation and upload it to sites such as slideshare, and sometimes it seems like everyone and his brother is doing just that on social media, enterprise 2.0 and other 2.0-ish subjects. ...
- Tags: Knowledge, Training, Originality, Knowledge Management, Harassment, Strategy, Training And Certification, Business Intelligence, E-learning, Workforce Management, Enterprise Software, Software, Human Resources, Gender And Diversity, Management, Data Management, Oliver Marks
- Blog posts 2009-09-27
- Mailspect taming unstructured Email data
- Paul Sterne, CMO of Mailspect, collared me yesterday and brought me up to speed on what he's doing now. Paul and I worked together at Open-Xchange. His company is doing something that is new to me. It might be something new to you as well. Here's what Mailspect has...
- Tags: MPP Web Services Mailspect, ESM, E-mail, Online Communications, Dan Kusnetzky
- Blog posts 2009-09-17
- How Kanye West influences enterprise social business strategy
- Entertainment personality Kanye West's outburst over the weekend at the MTV Video Music Awards ceremony has implications for the enterprise business world. Jive Software, whose 'SBS' Social Business Software 'frees people to engage in open, natural business conversations and workflows that typically are...
- Tags: Marketing, Collaboration, Analytics, Twitter Inc., Social Media, Entertainment, Business Strategy, MTV, Radian6, Jive Software, Financial Planning, Finance, Oliver Marks
- Blog posts 2009-09-14
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