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InFact Reduces Sales Cycle Time by 15 Percent Using Siebel CRM OnDemand

The InFact Group is a global technology consulting organization with a world-class portfolio of customers in Europe, the United States, and the Indian subcontinent. The challenge was to replace the multitude of legacy systems it relied on to manage a growing number of increasingly complex customer relationships. InFact deployed Siebel...

Tags: Siebel CRM OnDemand, On-demand, Sales Opportunity, Siebel Systems Inc., Sales Cycle, Infact, InFact Group, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Software

Case studies

Additional Resources

Juniper: Enterprise demand strong; Johnson hired to scale up

Current Juniper CEO Scott Kriens delivered strong quarter results, said enterprise demand was solid and outlined the primary reason Kevin Johnson was hired as his replacement: He knows how to scale. Ahead of its earnings report statement Thursday Juniper made the Johnson news official. The company has...

Tags: Revenue, Juniper Networks Inc., Kevin Johnson, Operational Accounting, Finance, Larry Dignan

Blog posts 2008-07-24

The little wind turbines that could

I have to admit, I'm more used to reading about U.S. tech firms expanding abroad rather than the reverse. But in the case of certain green tech innovations, I suppose it makes sense to flip this idea on its head. Just heard about the example of Proven...

Tags: Turbine, Telecom & Utilities, Heather Clancy

Blog posts 2008-07-24

Apple's coming notebook transition

Apple is readying a major product transition. We know because they told us so. In the quarterly financial crime call chief financial Officer Peter Oppenheimer referred several times to a "...future product transition which I can't discuss today". That was interesting for two reasons. First, the...

Tags: Notebook, Apple Macintosh, Apple Inc., Blu-ray, Product Transition, Portable Growth, Desktops, Hardware, Robin Harris

Blog posts 2008-07-24

Parallels releases Parallels Server for Mac

I almost missed Parallels' announcement of Parallels Server for Mac. I didn't speak with company representatives. All I saw was a press release. It was nearly lost in a huge pile of other mail in my inbox. Although there are several virtual machine software products that support...

Tags: Apple Macintosh, Operating System, Virtual Machine, Parallels Server, Parallels Management Console, Toolset, Desktops, Apple Mac OS, Desktop Virtualization, Operating Systems, Servers, Hardware, Software, Dan Kusnetzky

Blog posts 2008-07-24

Managing growth - a followup to yesterday's guest blog

Yesterday, Dean Cycon of Dean's Beans wrote a guest blog for this column on "Starbucks' Dirty Little Secret". The blog is worthy of some followup, as well as some additional information that Dean shared with me about their corporate philosophy. Growth is good for a company,...

Tags: Trader, Blog, Dean Cycon, X2 Development Corp., Strategy, Management, Christopher Dawson

Blog posts 2008-07-23

No e-commerce worries here? Amazon doubles earnings

Updated: Amazon's second quarter earnings doubled from a year ago as sales jumped 41 percent and executives said that the e-tailer may be benefiting from a slowing economy courtesy of its free shipping deals. On Wednesday, the company reported net income of $158 million, or 37 cents a share,...

Tags: Jeff Bezos, Quarter, Amazon.com Inc., Earnings, E-business, Sales Strategy, Sales Force Management, Operational Accounting, Sales, Finance, Larry Dignan

Blog posts 2008-07-23

Free the XBOX 360!!!

Free the XBOX 360!!!"Microsoft-approved"Why shouldn't Microsoft be concerned with the performance of software on XBox?Quoting:Microsoft makes both the hardware and software, and the environment is tightly controlled - only Microsoft-approved software need apply. [End quote]Vista shows that a product's reputation can be affected by the uninterest or mistakes of third...

Tags: Game players, Games, Microsoft Xbox, Microsoft Corp., game, console

Discussion threads 2008-07-23

Do college degrees get you anywhere?

Do college degrees get you anywhere?Just another thought...In the sector of work I'm in, I think IT is losing it's "elite" status as a job. With basic IT skills being aquirable with just a few certifications it is becoming less elite and more like a tradeskill not unlike an...

Tags: Recruitment & Selection, payroll solutions, Benefits, Development tools, salary, job, IT IS, worker

Discussion threads 2008-07-23

Microsoft turns to users for new wave of Xbox games

Taking a page from Facebook and YouTube, Microsoft will turn to users of its Xbox 360 to create new video games and broaden the types of games available on its console. SEATTLE--Microsoft will turn to users of its Xbox 360 to create new video games and broaden the types...

Tags: Microsoft Xbox Live, Microsoft Corp., Microsoft Xbox, Games, Game Players, Personal Technology, Consumer Electronics, Reuters, Xbox 360, Microsoft, user-generated, video games, Xbox

News items 2008-07-23

AT&T's quarter hits mark; Wireless churn falls; iPhone 3G sells well

AT&T on Wednesday reported second quarter earnings of $3.8 billion, or 63 cents a share, on revenue of $30.9 billion. Adjusted earnings were 76 cents a share, a tally that met Wall Street estimates. In the second quarter a year ago, AT&T reported net income of $2.9...

Tags: Apple iPhone, AT&T Corp., Apple iPhone 3G, 3G, Wireless, Wi-Fi, Cellular Phones, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2008-07-23

McAfee debunks recent vulnerabilities in AV software research, n.runs restates its position

Several days after blogging about a research conduced by n.runs AG that managed to discover approximately 800 vulnerabilities in antivirus products, McAfee issued a statement basically debunking the number of vulnerabilities found, and providing its own account into the number of vulnerabilities affecting its own products : "A recent...

Tags: Software, McAfee Inc., Antivirus, Vulnerability, Vendor, Flaw, N.Runs, Dancho, Security, Viruses And Worms, Dancho Danchev

Blog posts 2008-07-23

Is this the New Apple?

Is this the New Apple?The joys of the subsidyBring the cost of the iPhone down to $199 also brought with it the corporate overload from ATT that would be paying out the money to Apple.if the iPhone had only been available in ATT stores the problems would probably have been...

Tags: New Apple, Apple Inc., AT&T Corp., ATT, Apple iPhone

Discussion threads 2008-07-22

SanDisk reports loss; stock takes beating after-hours

SanDisk reports loss; stock takes beating after-hoursYawn...Well you almost managed to finish a blog without somehow mentioning iPhone, but you couldn't quite manage it. Sure the iPhone must be responsible for the downturn in memory card sales, heck they sold a million of them. Who cares if Nokia sold almost...

Tags: Flash memory, Cyberthreats, Microsoft Windows, S3 Inc., SanDisk Corp., Apple iPhone, virus, stock

Discussion threads 2008-07-22

VMWare looks ahead at Microsoft, year-end financials and morale

updated: VMWare, whose recent headlines have included an ousted CEO and a re-pricing of its employee stock options, reported second-quarter earnings of $92 million, or 23 cents per share, up from $52 million, or 16 cents per share, for the same quarter a year ago. Revenues were $456 million, an...

Tags: Revenue, VMware Inc., Microsoft Corp., Operational Accounting, Finance, Sam Diaz

Blog posts 2008-07-22

The empire strikes back: Can Microsoft's ads cure my Vista psychosis?

The empire strikes back: Can Microsoft's ads cure my Vista psychosis?180 million soldMany buyers are selecting more expensive versions. Microsoft revenues are up extraordinarily. Despite Apple's ads and sales, PC sales are up significantly.And the SP 1 release usually helps sales.You might consider that the reputation you discuss...

Tags: Microsoft Windows Vista (Longhorn), Microsoft revenue, Microsoft Windows Vista, advertisement, Apple Inc., Vista psychosis, psychosis, Microsoft Corp., Microsoft Zune

Discussion threads 2008-07-22

Apple hints at lower prices as iPod, notebook refresh on tap

Apple hints at lower prices as iPod, notebook refresh on tapWinner if they don't sacrifice qualityThis move would be a winner as long as Apple doesn't sacrifice quality. If they lower prices by making lower quality products, game over. If they just shave off price overhead, that's great. If they...

Tags: Notebooks, Desktops, Apple Inc., Apple Macintosh, Apple iPod, notebook

Discussion threads 2008-07-22

Do we need to wipe the slate with x86?

Do we need to wipe the slate with x86?Toshiba Cell Laptop anyone?...[url=http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=laptops&articleId=9102518&taxonomyId=66&intsrc=kc_top]FYI[/url]Slap Yellow Dog Linux on it and you are good to go!Do we know if backwards compatibility is holding back......progress? Or is it just purists who would like to see legacy support end?Currently x86 outperforms US T2 in just...

Tags: Processors, UNIX, Operating systems, OPEN SOURCE, Real Bottom Line, Linux STILL, Linux architecture, Intel x86, Linux, slate

Discussion threads 2008-07-22

Apple hints at lower prices as iPod, notebook refresh on tap

Amid all the chatter about Apple's fiscal third quarter results, which were strong, most concerns about the future revolve around two words: Gross margins. The big takeaway for technology buyers: Those lower margins hint at cheaper iPods and notebooks in the not-to-distant future. Following Apple's typical strong...

Tags: Notebook, Apple iPod, Apple MacBook, Apple Inc., Peter Oppenheimer, September, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Larry Dignan

Blog posts 2008-07-22

Investors give Apple the cold shoulder

Investors give Apple the cold shoulderProfit taking...Record quarters are hard to follow-up.RE: Investors give Apple the cold shoulderApple's stock price is dependent on the belief that it will deliver exponential growth. Unfortunately the reality is that Apple appears to be close to or hitting a ceiling in terms of sales...

Tags: Sales strategy, Investment, Financial accounting, Apple Inc., cold shoulder, shoulder, stock

Discussion threads 2008-07-22