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	<title><![CDATA[sales force Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/sales+force.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to sales force]]></description>
	<s:counts start="0" returned="20" found="94" />
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	<item>
		<title><![CDATA[Chatting (Not Chattering) About Salesforce - Part I]]></title>
		<link><![CDATA[http://blogs.zdnet.com/crm/?p=1167]]></link>
		<description><![CDATA[(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 23 Nov 2009 06:35:57 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
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		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/customer.html"><![CDATA[Customer]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/force.com.html"><![CDATA[Force.com]]></category>
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		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/paul+greenberg.html"><![CDATA[Paul Greenberg]]></category>
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		<title><![CDATA[Intuit enhances Quickbooks by bringing cloud apps to desktop software]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=26592]]></link>
		<description><![CDATA[Intuit, a trusted name for some 4 million small business customers who manage their finances using the Quickbooks software, is bringing a bit of the cloud to the desktop. The company, like so many others these days, is unveiling an app store of its own and opening its API to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 27 Oct 2009 02:45:39 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/desktop.html"><![CDATA[Desktop]]></category>
		<category domain="http://updates.zdnet.com/tags/intuit+inc..html"><![CDATA[Intuit Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/desktop+software.html"><![CDATA[Desktop Software]]></category>
		<category domain="http://updates.zdnet.com/tags/intuit+quickbooks.html"><![CDATA[Intuit QuickBooks]]></category>
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		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INTU</category>
		<category domain="tickers">INTU</category>
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	<item>
		<title><![CDATA[Boomi issues Dream Widget challenge ahead of Dreamforce show]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=26401]]></link>
		<description><![CDATA[A company called Boomi is so confident of its application integration technology that it has issued a challenge ahead of next month's Dreamforce conference in San Francisco: tell Boomi which application you'd most like to see integrated into salesforce and Boomi will create the "Dream Widget" to give away at...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 22 Oct 2009 03:15:45 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/boomi.html"><![CDATA[Boomi]]></category>
		<category domain="http://updates.zdnet.com/tags/application+integration.html"><![CDATA[Application Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
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	<item>
		<title><![CDATA[Salesforce opens cloud to resellers, expanding AppExchange]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=23294]]></link>
		<description><![CDATA[Salesforce is taking cloud computing on the road, opening its force.com platform to third-party channel re-sellers - everyone from the local one-man IT shop to the big systems integrators.     Today, the company will announce its new Value Added Reseller VAR program as a way of helping...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 26 Aug 2009 02:01:04 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/reseller.html"><![CDATA[Reseller]]></category>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+appexchange.html"><![CDATA[Salesforce.com AppExchange]]></category>
		<category domain="http://updates.zdnet.com/tags/value-added+reseller.html"><![CDATA[Value-added Reseller]]></category>
		<category domain="http://updates.zdnet.com/tags/retail.html"><![CDATA[Retail]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
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	<item>
		<title><![CDATA[Corda Technologies Case Study: Monster Technologies]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1129793]]></link>
		<description><![CDATA[Monster Technologies, a division of Monster Worldwide. Inc., provides technical service and support for the Monster brand. Monster Worldwide offers online employment services and solutions through its family of Internet properties. Monster Technologies' L&F group has been using salesforce.com for several years as its sales force automation platform for Customer...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Wed, 05 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/corda+technologies+inc..html"><![CDATA[CORDA Technologies Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/monster.html"><![CDATA[Monster]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/contact+management.html"><![CDATA[Contact Management]]></category>
		<category domain="http://updates.zdnet.com/tags/monster+worldwide+inc..html"><![CDATA[Monster Worldwide Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://updates.zdnet.com/tags/powell+media.html"><![CDATA[Powell Media]]></category>
		<category domain="http://updates.zdnet.com/tags/monster+technologies.html"><![CDATA[Monster Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
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		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MNST</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">MNST,CRM</category>
	</item>
	<item>
		<title><![CDATA[Sales Performance Management: Maximize Profits with Comprehensive Sales Processes]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1012011]]></link>
		<description><![CDATA[Discover why the key to a productive sales force is ensuring that sales people concentrate on acquiring, growing, and retaining profitable relationships with their account bases. SAP CRM empowers your sales force with a clear and detailed view of prospects, customers, and the market - and the ability to turn...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 17 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+performance.html"><![CDATA[Sales Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+crm.html"><![CDATA[SAP CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
	</item>
	<item>
		<title><![CDATA[Salesforce opens Sites; offers free version to help push cloud adoption]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=19719]]></link>
		<description><![CDATA[Remember when the corporate Web site consisted of mostly static Web pages: a home page, a handful of pages about the companyâ€™s products or services and a place to learn more about the management team, contact sales or even find hours and directions?    Times definitely have changed....]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 14 Jun 2009 21:01:58 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[Salesforce upgrades with case-sharing, new charts and more]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=17805]]></link>
		<description><![CDATA[Salesforce.com on Tuesday will announce a major upgrade to its cloud offerings for the enterprise, expected to launch next month. Among them is a feature that's meant to expand sharing between salesforce.com users, the ability to share "cases" so that customers in need of support no longer have to be...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 11 May 2009 21:01:48 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/headset.html"><![CDATA[Headset]]></category>
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		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
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	</item>
	<item>
		<title><![CDATA[Salesforce announces Twitter app; further validates power of cloud]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=15032]]></link>
		<description><![CDATA[It wasn't so long ago that Twitter was being mocked for being nothing more than a forum for people to share trivial things such as what they're eating for breakfast or what they're watching on TV. Suddenly, Twitter is getting some mainstream respect, the latest coming today in the form...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 22 Mar 2009 21:02:56 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/twitter.html"><![CDATA[Twitter]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[Congratulations Marcâ€¦ The next $billion will be harder]]></title>
		<link><![CDATA[http://blogs.zdnet.com/amr-research/?p=155]]></link>
		<description><![CDATA[In 10 years, salesforce.com founder and CEO Marc Benioff has turned CRM-as-a-service into a $1B business with 55,400 customers.Â  Both numbers are impressive.Â  It took SAP more than 35 years and an acquisition of Business Objects to cross the 50,000 customer mark (BOBJ pushed them over 80,000).Â    ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 17 Mar 2009 08:41:13 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">ORCL,CRM,SAP</category>
	</item>
	<item>
		<title><![CDATA[Marketo upgrades, uses salesforce cloud to push smarter sales]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=13768]]></link>
		<description><![CDATA[Think about how you get to know new people - new neighbors, perhaps. At the first meeting, you exchange introductions, maybe talk about their former place of residence or even where they work. Over the next few meetings, you learn more and more about your neighbors - their hobbies, their...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 03 Mar 2009 10:32:06 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/marketo.html"><![CDATA[Marketo]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
	</item>
	<item>
		<title><![CDATA[Salesforce.com: High maintenance costs are pushing customers to us]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=61337&messageID=1130006&start=0]]></link>
		<description><![CDATA[Salesforce.com: High maintenance costs are pushing customers to usAlthough i dont have a salesforce app, i have used a few on people websitesi am impressed with what they have done.  As an application developer myself, i can really see the benifits they bring to the table.We developed our own...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 26 Feb 2009 10:27:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales force management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[sales force]]></category>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[Equifax do Brasil Implements Sales Force Tool and Increases Operational Gains]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=954947]]></link>
		<description><![CDATA[Equifax wanted to implement a sales force tool that will maximize opportunities, increasing earnings and market share in Brazil and provide a product that can accommodate growth based on the demand for products and services in the commercial credit sector. The challenge was to maximize post-sale control and client preservation,...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sun, 01 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/equifax.html"><![CDATA[Equifax]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EFX</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">EFX,ORCL</category>
	</item>
	<item>
		<title><![CDATA[Talisma Launches Next Generation Sales Force Automation Solution by Moneycontrol.com]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=986987]]></link>
		<description><![CDATA[Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management CRM solutions, announced that the availability of their next generation Sales Force Automation Solution that allows businesses to automate their sales processes with sales tools that drive company value and enhance relationships with customers. This latest release is an...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 28 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/talisma+corp..html"><![CDATA[Talisma Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
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		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Michelin Provides Sales Force With 360-Degree View of Clients to Improve Competitive Intelligence]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=928931]]></link>
		<description><![CDATA[Michelin wanted to create an integrated vision of each client through the use of a Customer Relationship Management CRM tool that could be shared internally with marketing and sales, and ultimately integrated with the company's Enterprise Resource Planning ERP system and reduce the time involved in providing customer service via...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/360-degree.html"><![CDATA[360-degree]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/competitive+intelligence.html"><![CDATA[Competitive Intelligence]]></category>
		<category domain="http://updates.zdnet.com/tags/michelin.html"><![CDATA[Michelin]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
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		<title><![CDATA[Salesforce joins Google for more cloud morphing]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=11131]]></link>
		<description><![CDATA[The clouds keep morphing into each other, creating megaclouds that are being positioned to spark innovation and offer businesses new ways to interact with customers. This morning, at an event in New York, salesforce.com will announce a new connection between the Force.com development platform and Google's App Engine.  ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 08 Dec 2008 05:45:40 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">GOOG,CRM</category>
	</item>
	<item>
		<title><![CDATA[DreamForce clouds deluge San Francisco]]></title>
		<link><![CDATA[http://blogs.zdnet.com/collaboration/?p=158]]></link>
		<description><![CDATA[  Rock legend Neil Young surprised and delighted the audience at SalesForce's DreamForce conference today by having his electric and natural gas powered 1959 Lincoln Continental Mk IV convertible driven onto the stage silent and beautiful as the clouds above San Francisco unleashed intermittent torrential rain.   ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 03 Nov 2008 21:49:13 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/facebook.html"><![CDATA[Facebook]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/neil+young.html"><![CDATA[Neil Young]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/oliver+marks.html"><![CDATA[Oliver Marks]]></category>
		<category domain="http://updates.zdnet.com/tags/facebook.html"><![CDATA[Facebook]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/neil+young.html"><![CDATA[Neil Young]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/oliver+marks.html"><![CDATA[Oliver Marks]]></category>
	</item>
	<item>
		<title><![CDATA[Salesforce partners with Facebook, Amazon to spark more app development]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=10667]]></link>
		<description><![CDATA[Salesforce.com CEO Marc Benioff doesn't think companies should be worrying about things like servers and security, software updates and web hosting. In a keynote speech at the company's Dreamforce conference today, he explained that those sort of things are what he and his company should be worrying about. Instead, companies...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 03 Nov 2008 12:54:58 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/job.html"><![CDATA[Job]]></category>
		<category domain="http://updates.zdnet.com/tags/facebook.html"><![CDATA[Facebook]]></category>
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		<category domain="http://updates.zdnet.com/tags/amazon.com+inc..html"><![CDATA[Amazon.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/job.html"><![CDATA[Job]]></category>
		<category domain="http://updates.zdnet.com/tags/facebook.html"><![CDATA[Facebook]]></category>
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		<category domain="http://updates.zdnet.com/tags/amazon.com+inc..html"><![CDATA[Amazon.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AMZN</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">AMZN,CRM</category>
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	<item>
		<title><![CDATA[Dreamforce: Taking SaaS and the cloud in new (and old) directions]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=10661]]></link>
		<description><![CDATA[Since its inception, salesforce.com has been pushing the limits of what companies can do with the Internet. Initially, the Web seemed like a good place for businesses to be able to store, track and share customer information. Later, it became a platform for specialty applications written by developers who could...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 03 Nov 2008 02:30:16 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/software-as-a-service.html"><![CDATA[Software-as-a-service]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software As A Service (SaaS)]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
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		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
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		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software As A Service (SaaS)]]></category>
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		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">GOOG,CRM</category>
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	<item>
		<title><![CDATA[ICICI Prudential Ensures High Availability for Sales Force Automation System With Clustered Servers]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=398961]]></link>
		<description><![CDATA[ICICI Prudential wanted to implement a sales force automation system to make it easier for the sales, marketing, and service departments to help customers. The challenge was to unify processes across the enterprise and provide visibility into critical business information and significant trend events Ensure high availability and scalability. ICICI...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sat, 01 Nov 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/prudential+insurance+company+of+america.html"><![CDATA[Prudential Insurance Company Of America]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/high+availability.html"><![CDATA[High Availability]]></category>
		<category domain="http://updates.zdnet.com/tags/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PRU</category>
		<category domain="tickers">ORCL,PRU</category>
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