sales force Resources on ZDNet

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Broker Cuts Support Costs and Keeps sales force Better Connected: As a full-service broker, KKM needed to maintain the exceptional customer relations the company had built with customers who were spread across seven states. For this, their 36 employees, and in particular the 8 field staff needed rapid and convenient access to the company's order placement and management software, retail...; Tags: Data Analysis, Sales Force, Microsoft Corp., Sales, Connected Corp., Microsoft Windows, E-mail, Microsoft Windows Server 2008, Tools & Techniques, Microsoft Windows XP Service Pack 2, Databases, Operating Systems, Software, Online Communications, Management, Enterprise Software, Data Management; Case studies 2008-03-06
Beckman Coulter Empowers sales force While Maintaining Control of Sensitive Information: Beckman Coulter, Inc., a leading manufacturer of biomedical testing instrument systems, tests, and supplies, is in the business of simplifying and automating laboratory processes. Beckman Coulter wanted to create an electronic SRM for its team, but needed to ensure that its information was secure. It also had to be certain...; Tags: Information Security, Oracle Corp., Sales Force, Sales, Information Rights Management, Beckman Coulter; Case studies 2008-03-01
Salesforce.com As Economic Barometer: Marc Benioff's interview with the Wall Street Journal today has an interesting little tidbit about the value of his on-demand model, and what an astute investor could do with data about the usage of a service like Salesforce.com. In the interview, Marc ponders the question of whether we're in...; Tags: Salesforce.com Inc., Sales Force, Data, SFDC, Sales Strategy, Sales Force Management, Sales, Joshua Greenbaum; Blog posts 2008-01-24
Arbor Networks abandons security space: I was actually in Ann Arbor last week when news broke that Arbor Networks had acquired Ellacoya a so called "deep packet inspection" technology vendor. I was perplexed. That's not security. First let me clear up some terminology. "Deep Packet Inspection" was...; Tags: Arbor Software, Sales Force, Arbor Networks, Telephony, Mergers & Acquisitions, Telecom & Utilities, Content Management, Security, Telecommunications, Networking, Investment, Finance, Enterprise Software, Software, Richard Stiennon; Blog posts 2008-01-21
Microsoft sales force Uses Social Computing to Share Expertise, Drive Sales: Microsoft sales professionals couldn't find the time to attend the online sales and technology courses offered by Microsoft Academy because they are on the road all day, visiting customers. They needed a convenient way to consume information that they could integrate into their daily lives. The Academy used Microsoft Office...; Tags: Sales Force, Social Computing, Microsoft Corp., Sales Strategy, Sales Force Management, Social Networking, Sales, Online Communications, Marketing, Advertising & Promotion; Case studies 2008-01-01

Dial-a-Frenzy (msi): Sales professionals and calling teams using Salesforce.com will call more and sell more with Dial-A-FRENZY - an enriched web browser. No-PBX-is-required for in-house or remote calls that are autodialed from your PC modem or Skype. Dial-A-FRENZY is a specialized web browser based upon Microsoft's Internet Explorer and .NET 2.0 Framework...; Tags: Phone, Sales Force, Dial-a-Frenzy, Telecom & Utilities, Modems, Hardware, Components; Software downloads 2007-12-10
SAP blesses the iPhone: SAP has jumped on the iPhone bandwagon, announcing that a version of its salesforce automation software coming out this month will be compatible with the Jobs iPod/phone. iPhone support comes ahead of more popular business smart phones--BlackBerry, Treo and Microsoft devices. Bob Stutz, SAP senior vice...; Tags: Apple iPhone, Sales Force, SAP AG, Sales Force Management, Sales, Dan Farber; Blog posts 2007-12-04
Should Digg hire a sales force?: Should Digg hire a sales force?http://www.analogstereo.com/lexus_gx_owners_manual.htmhttp://www.analogstereo.com/lexus_gx_owners_manual.htm; Tags: Sales strategy, Sales force management, DIGG HIRE, sales force, Digg, sales; Discussion threads 2007-12-02
sales force Application Flies over GPRS with Mobility XE: Optident is one of the UK's largest providers of dental materials and services. Unhappy with their existing VPN, Optident wanted a remote access solution that could improve the performance of its newly deployed sales force application over wireless networks and enable its sales team to maintain their VPN and application...; Tags: GPRS, Sales Force, Mobility, Optident, Sales Strategy, Sales Force Management, Smart Phones, VPNs, Telecommunications, Sales, Consumer Electronics, Personal Technology, Networking; Case studies 2007-12-01
Next up for Salesforce: A Windows-like browser-based desktop user interface?: We've already seen Web-based desktops from the likes of Laszlo with its Webtop see video and from Sapotek with its Desktoptwo see video -- both of which pursue different models (the former, you must host behind your firewall; the latter is hosted multitenant style by Sapotek) and both of which...; Tags: Salesforce.com Inc., Desktop, Web, User Interface, Sales Force, Microsoft Windows, Web Browser, User Experience, Sales Force Management, Desktops, Sales, Hardware, David Berlind; Blog posts 2007-11-14
BEA-Oracle products assimilation roadmap analyzed, but what about the sales forces?: Here's the third-day story on the BEA-Oracle merger development: How would the various products line up? Rich Seeley talks with several analysts, myself included, in this in-depth story about the ways in which tools, app servers, portals, transaction monitors, SOA components, and other integration middleware like ESBs...; Tags: BEA Systems Inc., Oracle Corp., Sales Force, Oracle Sales Force, Sales Strategy, Sales Force Management, Sales, Dana Gardner; Blog posts 2007-10-16
Dreamforce 07: Salesforce rolls out Visualforce: Marc Benioff took the stage at Moscone Center before an estimated 7,000 salesforce.com adherents from 42 countries to tout a "new force for innovation." After several years of negotiation, the company nabbed the Force.com URL and promptly applied it as the new name to the the salesforce platform formerly Apex....; Tags: Salesforce.com Inc., Marc Benioff, Sales Force, Logic, Dan Farber; Blog posts 2007-09-17
The force joins Salesforce.com: Salesforce.com keeps changing the names, which makes it somewhat confusing if you are trying to cover the company's quest to upend the software industry. This week salesforce.com (the publicly-traded company, with the ticker symbol "CRM") introduced Force.com , the new moniker for the salesforce (the applications--sales, services, marketing, partner, content...; Tags: Salesforce.com Inc., Sales Force, Force.com, Dan Farber; Blog posts 2007-09-17
Quantum Marine Uses GFI MailArchiver to Tackle Mailbox Growth and the Need to Retrieve Particular Emails1: Quantum Marine Engineering serves a global marketplace of superyacht builders and the company relies heavily on email for its business communications. In today's ever growing networked environment, the company's mobile sales force, commissioning technicians, and service and warranty representatives rely heavily on email to remain current with customers, with each...; Tags: Sales Force, GFI Software Ltd., Business Communication, Quantum Corp., Quantum Marine Engineering, E-mail, Sales Force Management, Online Communications, Sales; Case studies 2007-08-01
Salesforce.com's servers take weekend holiday: Charlie Wood runs Spanning Salesforce, a small company that provides a way to track salesforce information using RSS. He recently blogged about receiving a notice from salesforce.com about scheduled maintenance that shut down his access to salesforce.com for six hours, from 8 PM PDT to 2 AM PDT tonight.I get...; Tags: Salesforce.com, IT Management, General; Blog posts 2007-06-08
Salesforce and Google: Bringing two platforms together: Preceded by flashing colored lights and a brief video about the business Web, salesforce.com CEO Marc Benioff took the stage during a luncheon press conference to announce the alliance with Google around AdWord integrations, which I covered in this post. The only news of the day was Benioff announcing that...; Tags: Salesforce.com, Google, Enterprise 2.0; Blog posts 2007-06-05
Office Business Applications Improves sales force Productivity, Helps Increase Sales: Microsoft is the world's largest software company, with 71,000 employees and more than U.S.$44 billion in annual revenues. Microsoft needed to make customer data stored in Seibel customer relationship management and other line-of-business systems easier for salespeople to access and update so that they could spend less time managing information...; Tags: Sales Force, Business Application, Microsoft Corp., Office Business Applications, Sales Strategy, Microsoft Office, Sales Force Management, Enterprise Software, Sales, Office Suites, Software; Case studies 2007-06-01
Salesforce.com CEO Marc Benioff's big spend: Video: Salesforce.com CEO Marc Benioff delivered a keynote at Software 2007, outlining the companys strategy and position in the on demand space to the crowd of IT execs and software developers. It was basically a commercial, but I managed to ask Benioff a few questions after the keynote.He addressed...; Tags: Salesforce.com Inc., marketing, sales force, Marc Benioff; Blog posts 2007-05-10
U.S. Enterprise Sales Team Deploys Microsoft Dynamics CRM to Improve Effectiveness: The Microsoft U.S. Dynamics Enterprise Sales Team manages more than 5,000 customers and opportunities. The team uses a sophisticated solution-selling methodology that feeds forecasting and reporting systems across multiple product lines, regions, and industries. Frustrated by the complicated user interface of their incumbent sales force automation tool and lack of...; Tags: Microsoft Dynamics, Team, Sales Force, Microsoft Dynamics CRM, Microsoft Corp., SFA, CRM, Sales Force Automation (SFA), Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Advertising & Promotion, Enterprise Software, Software, Sales, Marketing; Case studies 2007-05-01
Audio/Video: Prospective customers discuss interest in salesforce.com, ponder Apex platform: Vendors have short lists of customers that theyre always willing to furnish to the press if a reporter (and nowathesedays, bloggers) needs a quote or two. But Ive never really given those offerings a chance. After all, can I expect Joe Vendor to put me in touch with a customer...; Tags: General, IT Management, Software Infrastructure, Web technology; Blog posts 2007-03-09