Intuit, a trusted name for some 4 million small business customers who manage their finances using the Quickbooks software, is bringing a bit of the cloud to the desktop. The company, like so many others these days, is unveiling an app store of its own and opening its API to...
A company called Boomi is so confident of its application integration technology that it has issued a challenge ahead of next month's Dreamforce conference in San Francisco: tell Boomi which application you'd most like to see integrated into salesforce and Boomi will create the "Dream Widget" to give away at...
Salesforce is taking cloud computing on the road, opening its force.com platform to third-party channel re-sellers - everyone from the local one-man IT shop to the big systems integrators. Today, the company will announce its new Value Added Reseller VAR program as a way of helping...
Monster Technologies, a division of Monster Worldwide. Inc., provides technical service and support for the Monster brand. Monster Worldwide offers online employment services and solutions through its family of Internet properties. Monster Technologies' L&F group has been using salesforce.com for several years as its sales force automation platform for Customer...
Discover why the key to a productive sales force is ensuring that sales people concentrate on acquiring, growing, and retaining profitable relationships with their account bases. SAP CRM empowers your sales force with a clear and detailed view of prospects, customers, and the market - and the ability to turn...
Remember when the corporate Web site consisted of mostly static Web pages: a home page, a handful of pages about the company’s products or services and a place to learn more about the management team, contact sales or even find hours and directions? Times definitely have changed....
Salesforce.com on Tuesday will announce a major upgrade to its cloud offerings for the enterprise, expected to launch next month. Among them is a feature that's meant to expand sharing between salesforce.com users, the ability to share "cases" so that customers in need of support no longer have to be...
It wasn't so long ago that Twitter was being mocked for being nothing more than a forum for people to share trivial things such as what they're eating for breakfast or what they're watching on TV. Suddenly, Twitter is getting some mainstream respect, the latest coming today in the form...
In 10 years, salesforce.com founder and CEO Marc Benioff has turned CRM-as-a-service into a $1B business with 55,400 customers. Both numbers are impressive. It took SAP more than 35 years and an acquisition of Business Objects to cross the 50,000 customer mark (BOBJ pushed them over 80,000). ...
Think about how you get to know new people - new neighbors, perhaps. At the first meeting, you exchange introductions, maybe talk about their former place of residence or even where they work. Over the next few meetings, you learn more and more about your neighbors - their hobbies, their...
Salesforce.com: High maintenance costs are pushing customers to usAlthough i dont have a salesforce app, i have used a few on people websitesi am impressed with what they have done. As an application developer myself, i can really see the benifits they bring to the table.We developed our own...
Equifax wanted to implement a sales force tool that will maximize opportunities, increasing earnings and market share in Brazil and provide a product that can accommodate growth based on the demand for products and services in the commercial credit sector. The challenge was to maximize post-sale control and client preservation,...
Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management CRM solutions, announced that the availability of their next generation Sales Force Automation Solution that allows businesses to automate their sales processes with sales tools that drive company value and enhance relationships with customers. This latest release is an...
Michelin wanted to create an integrated vision of each client through the use of a Customer Relationship Management CRM tool that could be shared internally with marketing and sales, and ultimately integrated with the company's Enterprise Resource Planning ERP system and reduce the time involved in providing customer service via...
The clouds keep morphing into each other, creating megaclouds that are being positioned to spark innovation and offer businesses new ways to interact with customers. This morning, at an event in New York, salesforce.com will announce a new connection between the Force.com development platform and Google's App Engine. ...
Rock legend Neil Young surprised and delighted the audience at SalesForce's DreamForce conference today by having his electric and natural gas powered 1959 Lincoln Continental Mk IV convertible driven onto the stage silent and beautiful as the clouds above San Francisco unleashed intermittent torrential rain. ...
Salesforce.com CEO Marc Benioff doesn't think companies should be worrying about things like servers and security, software updates and web hosting. In a keynote speech at the company's Dreamforce conference today, he explained that those sort of things are what he and his company should be worrying about. Instead, companies...
Since its inception, salesforce.com has been pushing the limits of what companies can do with the Internet. Initially, the Web seemed like a good place for businesses to be able to store, track and share customer information. Later, it became a platform for specialty applications written by developers who could...
ICICI Prudential wanted to implement a sales force automation system to make it easier for the sales, marketing, and service departments to help customers. The challenge was to unify processes across the enterprise and provide visibility into critical business information and significant trend events Ensure high availability and scalability. ICICI...
Agencourt Bioscience Corporation wanted to implement a sales force management solution that meets requirements for Agencourt's two distinct lines of business - products and services and enhance visibility of customer information as well as the entire sales process - eliminating information silos that resided with individual sales representatives. The challenge...
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