To prove meaningful in the enterprise, Salesforce.com Chatter is not only going to have to be upfront about its social capabilities but is also going to have to come with tools that help deliver business value. That could prove a tough nut to crack. by Phil Wainewright
Coming to Dreamforce has been a revelation. The news was dominated by Chatter but that only tells a fraction of the real story. As I sat in the media room chatting sic to an old buddy it occurred to me this was a conference that annoyed for all...
Leave the trade show booth behind and get creative. The guerilla marketing at technology shows can be entertaining, memorable and maybe even profitable. Done right, it makes a bigger impact than any brochure, newsletter or keychain giveaway. Look at what SugarCRM did at the Salesforce show! by Brian Sommer
Last evening, fellow ZDNet'ers Mike Krigsman, Dion Hinchcliffe, Tom Foremski, Brian Sommer along with fellow Enterprise Advocate Vinnie Mirchandani and I sat down with Parker Harris, co-founder Salesforce.com to get a deep dive into the rationale behind Chatter, what it's really about and where it's going. ...
The opening of Dreamforce, the announcement of Salesforce Chatter and a judge's ruling on AT&T and Verizon's map spat are the top headlines by Sam Diaz
My take on Salesforce.com's new enterprise-level social networking platform, called Chatter, which was inspired by Twitter and Facebook. by Michael Krigsman
At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the company's new customer service software, Service Cloud 2. The new tool helps businesses connect their traditional call center technologies with social media applications through a cloud...
Running Cover-it-Live has produced some interesting commentary about this morning's announcement of Salesforce.com Chatter. Best summed up by Nenshad Bardoliwalla: The length of this keynote has turned "Chatter" into "Splatter" IMHO A three and a quarter hour keynote marathon, laced with the kind of hyperbole we've come to...
The next big shift: Intranets, portals, and software suites that are the integrating force of the social fabric for our organizations. This morning's announcement here at Dreamforce today from Salesforce of Chatter, an enterprise-class realization of Facebook and Twitter, is further evidence of the industry's push for social Web capabilities...
Intel plans to use a finding of the European Ombudsman in its appeal against a European Commission antitrust fine. Intel told ZDNet UK on Wednesday that it is likely to use the Ombudsman's finding that the Commission failed to adequately record meetings as part of its defence against the...
Salesforce announces Chatter, a new product that brings together the best of collaboration and social networking, to improve efficiency in the workplace. by Sam Diaz
Salesforce is announcing today a Salesforce Chatter, an enteprise collaboration application akin to Facebook. The move puts SalesForce in competition with offerings from other providers, including IBM Lotus. Here's what's being delivered. Features: Profiles: Just like profiles on popular consumer-oriented social networking sites, Salesforce Chatter profiles include...
Salesforce.com reported strong third quarter earnings and raised its sales outlook for the fourth quarter, but investors weren't impressed given the company merely met Wall Street expectations. by Larry Dignan
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A reader's question about how I can recouncile right wing political views with the belief that the market has it generally wrong on technology had me reaching for my tulip (and Enron, and Google, and Bre-X) sales brochures -but then I realized that this was an opportunity to hype the...
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