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ZDNet Resources
- IT Analysis - CPM: Involving the Sales Team in Performance Management
- It is always interesting to come across software vendors addressing performance management, not from the holistic "Corporate Performance Management" CPM view point of budgeting, planning and reporting but from operations - the coal face - where the business is done. One such operational area is Sales Performance - planning, managing...
- Tags: Quocirca, Performance, Information Technology, Sales Activity, Sales Team, Sales Strategy, Sales Force Management, Performance Management, Sales, Human Resources, Workforce Management
- White papers 2007-07-20
- New CRM System Helps Microsoft Increase Sales Efficiency, Improve Customer View
- Today's sales organization need software solutions that allow them to understand their customers and prospects, streamline the sales process, and report effectively on sales activities. Microsoft Corp., the world's largest software company, recently began rolling out Microsoft Dynamics CRM, a flexible and easy-to-use Customer Relationship Management CRM system to many...
- Tags: CRM System, Sales Activity, Microsoft Corp., CRM, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Software
- Case studies 2007-07-18
- Blockbuster CRM Helps LocationCinema Take New Business Idea Quickly to Market
- LocationCinema is a Frankfurt-headquartered agency and event management company that rents out cinemas for corporate events. LocationCinema needed a Customer Relationship Management CRM solution to track sales activity and contacts. The company turned to the on-demand model when client/server options proved to be too expensive, complex, and inflexible. Rapid deployment...
- Tags: Salesforce.com Inc., Client-server, Blockbuster Inc., Sales Activity, CRM, LocationCinema, Sales Strategy, Sales Force Management, Advertising & Promotion, Sales, Marketing
- Case studies
Additional Resources
- Are economic conditions changing how you manage server turnover?
- Guest post: TechRepublic's Scott Lowe, Chief Information Officer for Westminster College in Fulton, Missouri, examines some of the reasons server sales have dropped and handicaps the recession's impact. For more posts like this see TechRepublic's data center blog. Between cloud computing, virtualization and economic...
- Tags: Software-as-a-service, Data Center, Virtualization, Sales, Server Sale, Data Centers, Servers, Storage, Hardware, Data Management, Larry Dignan
- Blog posts 2009-06-29
- Apple's secret society
- Apple's secret societyI think people......have the right to know if he was bumped ahead on a waiting list just because he has money or if he legitimately waited his turn.They do not give livers, or other healthy organsto a person who has one removed due to cancer, so chances are...
- Tags: Benefits, Financial accounting, Apple Inc., secret society
- Discussion threads 2009-06-24
- How about a Microsoft Security Essentials for servers?
- How about a Microsoft Security Essentials for servers?Leave that for the 3rd party providersMS is already treading on anti-trust thin ice with the release of this for the client. By not stepping into the enterprise market, MS allows all the current AV providers to charge for their enterprise features. So...
- Tags: Servers, X-WINDOWS, server, Microsoft Corp., security, operating system
- Discussion threads 2009-06-23
- Seagate uses social media to 'humanize' storage devices
- It was about two years ago that storage device company Seagate realized it had to get into the social media game. The company's initial strategy was to listen, build community and learn. So, the communications team set up a presence on Twitter, Facebook, YouTube, Flickr, and so on, and strapped...
- Tags: Storage Device, Storage, Social Media, Twitter, Seagate Technology LLC, Harris, Q., Jennifer Leggio
- Blog posts 2009-06-16
- Microsoft study debunks profitability of the underground economy
- Cybercrime, what cybercrime and millions of dollars in profits?! A newly released paper presented by Cormac Herley and Dinei Florencio at this year's Workshop on the Economics of Information Security 2009 entitled "Nobody Sells Gold for the Price of Silver: Dishonesty, Uncertainty and the Underground Economy" debunks...
- Tags: Web, Credit Card, Seller, Malware, Microsoft Corp., Cybercriminal, Economy, Cybercrime-as-a-Service, Spyware, Adware & Malware, Cyberthreats, Sales Channel, Viruses And Worms, Financial Services, Security, Sales, Dancho Danchev
- Blog posts 2009-06-05
- Are Services lifting the economy out of the recession?
- The folks at TechMarketView put out a nice daily newsletter. One of today's items contained this graphic: It would appear that the services market in the UK has bottomed out and is starting to rebound. Click here to see the entire...
- Tags: Recession, Economy, Strategic Planning, Sales Strategy, Recruitment & Selection, Collaboration, Strategy, Management, Sales, Human Resources, Workforce Management, Brian Sommer
- Blog posts 2009-06-04
- Auto Timesheet 1.1 (Windows)
- Auto Timesheet logs the sites, files and applications you work with. The main purpose of the application is to gather information about the time a user spends on each application, website or file. The collected information can be used for personal time management, parental control, managerial control over the employees'...
- Tags: Window, Microsoft Windows, Auto Timesheet, Construction
- Software downloads 2009-06-01
- Excerpt: Marketing 2.0 From CRM at the Speed of Light 4th Edition
- I'm going to try something out here. I am ready to cringe as the tomatoes and old iPods are thrown at me, or the praise is showered on me...oh, wait, that's someone dumping buckets of tar over my head. I'm providing an advance excerpt of Chapter 13 of CRM...
- Tags: Advertisement, Attention, CRM, New Competition, Engagement Rating, Marketers, Marketing Professional, Marketing Research, Marketing, Paul Greenberg
- Blog posts 2009-05-29
- Easy Rent Pro 2.8.8.2 (Windows)
- Easy Rent Pro is the most complete software for managing your car rental business. It is a system designed specifically for fast-moving businesses. The program's interface is designed to be simple and its use can be grasped in minutes even by inexperienced computer users. The program features all standard features...
- Tags: Car, Microsoft Windows
- Software downloads 2009-05-28
- Salesforce.com delivers mixed fiscal year outlook: Earnings up, revenue light
- Updated: Salesforce.com delivered a strong fiscal first quarter, but delivered a mixed outlook where it raised its earnings projections based on cost cutting yet pared its revenue forecast. Meanwhile, Salesforce.com's deferred revenue tally was lower than expected. Salesforce.com on Thursday reported fiscal first quarter earnings of $18.4...
- Tags: Revenue, Salesforce.com Inc., Quarter, Earnings, Operational Accounting, Sales Force Management, Finance, Sales, Larry Dignan
- Blog posts 2009-05-21
- SAP Sapphire: Reading the tea leaves demand, margins and M&A
- SAP's Sapphire customer powwow concluded this week and the takeaways appear to focus on what wasn't there: Subscription pricing, a sign of an enduring rebound and confidence that the company can maintain its profit margins. Among the notable business points Dennis Howlett has the product overview: ...
- Tags: M&A, SAP AG, MacMillan, Merger And Acquisition Speculation, Mergers & Acquisitions, Pricing, Roi/Tco, Marketing Research, Investment, Finance, Marketing, Managerial Accounting, Larry Dignan
- Blog posts 2009-05-15
- Jovia Software Solution 1.0 (Windows)
- Design trade business management software integrated directly with QuickBooks accounting. Product/item functionality is expanded in greater detail using a price matrix model with multiple levels. Create Sales Quotes using product choices and prices you create based on profit margins you set. Create QuickBooks Invoices from Sales Quotes with one button...
- Tags: Intuit QuickBooks, Microsoft Windows, Jovia Software Solution 1.0, Sales Strategy, Sales Force Management, Sales
- Software downloads 2009-05-14
- SAPPHIRE09: a view from the cloud
- I could have entitled this a view from the cheap seats given that I am observing SAPPHIRE09 from my cubby hole in Spain, along with 8,000 other virtual visitors. The other 10,000 are on the ground in Orlando. Not surprisingly, a number of random observers are wondering why the show...
- Tags: SAP AG, Roi/Tco, Finance, Managerial Accounting, Dennis Howlett
- Blog posts 2009-05-12
- Analyst: Google will start walking away from bad AdSense deals like MySpace
- Are the days of silly AdSense deals with the likes of MySpace and AOL over for Google? Bernstein analyst Jeffrey Lindsay seems to think so. The analyst upped his price target to $600 for Google shares on the theory that the economy is rebounding and the search giant's revenue per...
- Tags: Paid Search, Google Inc., America Online Inc., Google AdSense, MySpace, Lindsay, Search, Operational Accounting, Finance, Larry Dignan
- Blog posts 2009-05-08
- News to know: Microsoft layoffs, Kindle, NetSuite, Skype, Tedx
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Microsoft starts second round of layoffs. More to come? Mary Jo Foley: Ballmer's layoff mail to the...
- Tags: Google Inc., Layoff, Dana Blankenhorn, NetSuite Inc., Andrew Nusca, Skype Technologies S.A., Microsoft Corp., Adrian Kingsley-Hughes, Sam Diaz, Microsoft Windows, Workforce Management, Netbooks, Nettops & MIDs, Remote Access, Operating Systems, Software, Human Resources, Hardware
- Blog posts 2009-05-06
- WhosOn 5.0.700 (Windows)
- Real Time Visitor Tracking, Live Stats, Live Chat and Monitoring tool for your website. WhosOn displays live website visitor statistics showing current visitor and spider activity on your site, and provdes web traffic analytics reporting. In addition WhosOn acts as a live chat server allowing visitors to chat to operators...
- Tags: Microsoft Windows, Web Site, Visitor, Parker Software, Web Site Development, Web Technology, Internet
- Software downloads 2009-04-29
- Enterprise 2.0 promise is years off...if it materializes
- At the risk of bringing the wrath of the Enterprise 2.0 fans crashing around this blog I'm taking a deliberately contrarian view of Dion Hinchcliffe's recent Determining the ROI of Enterprise 2.0. My intention is not to upend Dion's argument but to expand upon the issues....
- Tags: Collaboration, Blog, ROI, Enterprise 2.0, E2.0, Hugh MacLeod, Roi/Tco, Finance, Managerial Accounting, Dennis Howlett
- Blog posts 2009-04-13
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