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New CRM System Helps Microsoft Increase Sales Efficiency, Improve Customer View: Today's sales organization need software solutions that allow them to understand their customers and prospects, streamline the sales process, and report effectively on sales activities. Microsoft Corp., the world's largest software company, recently began rolling out Microsoft Dynamics CRM, a flexible and easy-to-use Customer Relationship Management CRM system to many...; Tags: CRM System, Sales Activity, Microsoft Corp., CRM, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Software; Case studies 2007-07-18
Blockbuster CRM Helps LocationCinema Take New Business Idea Quickly to Market: LocationCinema is a Frankfurt-headquartered agency and event management company that rents out cinemas for corporate events. LocationCinema needed a Customer Relationship Management CRM solution to track sales activity and contacts. The company turned to the on-demand model when client/server options proved to be too expensive, complex, and inflexible. Rapid deployment...; Tags: Salesforce.com Inc., Client-server, Blockbuster Inc., Sales Activity, CRM, LocationCinema, Sales Strategy, Sales Force Management, Advertising & Promotion, Sales, Marketing; Case studies

Additional Resources

Nikon announces D700: Full-frame dSLR for $2,000 less than flagship D3: Nikon announces D700: Full-frame dSLR for $2,000 less than flagship D3I wonder how much Ms. Chen was paid by Nikon......to conveniently overlook the existance of the Canon [i]5D[/i]?The Canon is a full-frame 12Mp camera that costs several hundred dollars less than the [i]D700[/i]. It's used by a lot of professional...; Tags: Nikon Corp., Canon Inc., D700, Samsung Electronics Co. Ltd., Full-frame dSLR, camera; Discussion threads 2008-07-04
JDAFTS (zip): JDAFTS, which stands for Jones Dykstra & Associates Forensic Tool Suite, includes case data management applications that extend beyond the capabilities of currently-available forensic software applications. JDAFTS is designed for computer forensics, corporate, government, and law enforcement investigators as well as universities. Easy to use, the tool suite allows forensics...; Tags: Web Browser, Jones Dykstra & Associates, JDAFTS, Data Management, Productivity, Tools & Techniques, Web Browsers, Storage, Government, Databases, Management, Internet, Hardware, Enterprise Software, Software; Software downloads 2008-07-04
Viacom vs YouTube exposes Google's data retention policy: Viacom vs YouTube exposes Google's data retention policyDon't trust GoogleGoogle has more information about more people, all over the world, than any government agency anywhere in the world. People worry about the Bush administration, but they should be worrying about Google.Power corrupts. Absolute power corrupts, absolutely.If you don't...; Tags: Absolute Power, Google Inc., Viacom Inc., YouTube Inc.; Discussion threads 2008-07-03

Say it ain't so AVG, say it ain't so: AVG LinkScanner = Badware?: Say it ain't so AVG, say it ain't so: AVG LinkScanner = Badware?AVG Freeware Ain't So Free After All...Man, am I shocked that AVG is doing this. Of course I don't use the product but have made recommendations in the past to folks who could not afford to purchase good...; Tags: Scanners, Web browsers, Spyware, adware & malware, Cyberthreats, Viruses and worms, Badware, server log, AVG, AVG LinkScanner; Discussion threads 2008-07-03
Say it ain't so AVG, say it ain't so: AVG LinkScanner = Badware?: The Register covered a very interesting story about AVG. Apparently AVG is spamming the Internet with traffic that looks to be coming from Internet Explorer. AVG software pre-crawls search results to try to protect users, but uses a user agent that makes the software appear to be Internet Explorer. This pre-crawling is flooding websites with...; Tags: Webmaster, Traffic, Malware, Register, Spyware, Adware & Malware, Cyberthreats, Security, Scanners, Internet, Viruses And Worms, Hardware, Peripherals, Nathan McFeters; Blog posts 2008-07-03
Q'n'A: Are Youtube users are royally screwed?: I've been reading the headlines today, and the main headlines on most of the top technology websites are about the YouTube/Google/Viacom saga. I'd like to call this: Youglecomgate, a potentially volatile situation hovers over the midst of everyone who has been on YouTube ever, so that's probably the majority of...; Tags: Google Inc., YouTube Inc., Viacom Inc., Corporate Communications, Internet, Networking, Marketing, Zack Whittaker; Blog posts 2008-07-03
Whither Blu-ray?: Blu-ray hasn't been setting any sales records, in no small part due to its higher price. That, however, doesn't alter the fact that Sony absolutely had to win the format war, even if media downloads end up supplanting video disc formats. by John Carroll; Tags: Blockbuster Inc., Blu-ray, DVD, Consumer Electronics, Games, Video On Demand (VoD), Game Players, Hd Dvd, Tv & Home Theater, Personal Technology, Home Entertainment, John Carroll; Blog posts 2008-07-03
12 terabytes of YouTube data: 12 terabytes of YouTube dataHorrible loss for ConsumersThis Judge needs to be taught what he has the power to do, and not to do. This is a clear violation of the Video Privacy Protection Act. Not to mention a major privacy issue for all of us that have ever watched...; Tags: Corporate communications, Digital media, Google Inc., YouTube Inc.; Discussion threads 2008-07-03
YouTube vs. Viacom: Google's IP wins; Users lose: YouTube vs. Viacom: Google's IP wins; Users loseCompetition?Does Viacom think that a 10 minute pixellated clip of a show or movie is really competition for seeing the entire show/movie on a TV or big screen? This is getting ridiculous. If anything, having these clips on YouTube is free...; Tags: Network technology, NETWORKING, Viacom Inc., Google IP, YouTube Inc., IP, Google Inc.; Discussion threads 2008-07-03
Seven Tech ways to make America better this July 4: Something about getting a new neck earlier this spring made me start thinking about how to change my life to make America a better place. Here a few that you can try to make the country better over the Fourth of July weekend: 1.) Turn off your...; Tags: Phone, PC, Cell Phone, Computer, Productivity, Telecom & Utilities, Cellular Phones, Consumer Electronics, Personal Technology, Mitch Ratcliffe; Blog posts 2008-07-02
Antivirus vendor introducing virtual keyboard for secure Ebanking: Kaspersky's most recent product launch of the Kaspersky Internet Security 2009, is featuring a virtual keyboard "a secure pop-up that enables logins, passwords, bank card details and other important personal information to be entered safely to prevent the theft of confidential information" aiming to protect users from keyloggers, and consequently...; Tags: Bank, Antivirus, Virtual Keyboard, Malware, Kaspersky, Ebanking Malware, Keyboards, Hardware, Peripherals, Dancho Danchev; Blog posts 2008-07-02
Calling all auto engineers: this is an emergency: They're even talking about it on the radio now--can Detroit automakers survive? If you listened to this show on NPR the future of Chrysler is south of bleak. Ford and GM may just be bigger and have more blood to lose. The local Detroit paper's headline: auto sales...; Tags: Fuel Cell, Car, Automobile Company, Plug-in, Fuel Cells, Manufacturing, Emerging Technologies, Harry Fuller; Blog posts 2008-07-02
Torrent admin is 'felony infringer': Torrent admin is 'felony infringer'Felony infringerYes, I would agree that this extends beyond fair use... Book'em Dano.RE: Torrent admin is 'felony infringer'I do not think it is right but if it is made out as such a major deal then what is it doing all over the internet Bittorrent...; Tags: DVD, Consumer electronics, Strategy, felony infringer, Torrent, administrator; Discussion threads 2008-07-02
Visual IP Trace 2008 (exe): Visual IP Trace helps identify hackers, validate websites, and investigate IP addresses. Trace analysis reports provide detailed information including the estimated physical location, network provider and worldwide whois information. The analysis reports enable users to verify a website prior to submitting confidential information, trace a hacker or suspect to their...; Tags: IP, Whois, Analysis, Visualware, Networking; Software downloads 2008-07-02
McAfee S.P.A.M. experiment and more ridiculous HackerSafe failures: Stay with me here readers, I'm stringing two stories about McAfee together here, a little out of the ordinary, so I hope it makes sense. If you aren't interested in the tech details of which there are very little, please do read for a good laugh. Network World reported...; Tags: McAfee Inc., Organize-It, PCI, Phishing, Cyberthreats, Marketing Research, Storage, Hardware, Security, Spam And Phishing, Marketing, Nathan McFeters; Blog posts 2008-07-01
Oracle's BEA strategy: reassuring the market: Earlier today, Oracle outlined its strategy regarding the recently acquired BEA portfolio. If I hadn't known it was supposed to be a customer and partner webinar, I'd have thought we were listening to a more detailed re-run of the latest earnings call with Charles Philips talking...; Tags: BEA Systems Inc., Oracle Corp., Sales Strategy, Public Relations, Strategy, Sales, Marketing, Corporate Communications, Management, Dennis Howlett; Blog posts 2008-07-01
Is an Xbox 360 price cut inbound?: Is an Xbox 360 price cut inbound?This would put a hurting on SonyConsidering the PS3 has cost Sony billions in losses that it is still hoping to make up for in software sales this would put them in a bind. MS can afford to drop the price since they are...; Tags: Game players, Microsoft Xbox 360, Microsoft Xbox, BluRay, Sony Corp., Sony PlayStation 3, Microsoft Corp.; Discussion threads 2008-07-01
What is a company blogger good for?: What is a company blogger good for?Seems obvious but often overlookedMitch,Thanks for the post on developing a clearly defined set of goals and objectives prior to launching a company blog. As a provider of corporate blogging software (www.compendiumblogware.com), we all to often encounter this challenge and attempt to take...; Tags: Blogging, company blogger, blog; Discussion threads 2008-07-01