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- Buffalo Sabres Fire Up Fans With Sage CRM
- Buffalo Sabres had a combination of proprietary systems, custom database applications and-third party products throughout the organization. The lack of integration and functionality limited their ability to effectively grow and service their customer base. Sage CRM has brought the team success off the ice - as well by bringing their...
- Case studies
- ITG Maximizes Technology With Sage CRM
- The director of sales and marketing at Information Technology Group, Inc. ITG in Simi Valley, California, is an expert in helping other companies improve efficiency through technology. He therefore found it frustrating to have unresolved efficiency problems in-house. GoldMine Sales & Marketing could not provide adequate reporting functions or remote...
- Case studies
- Sage CRM Is Perfect Blend for Smoothie King Franchises, Inc.
- As a franchise operation, Smoothie King's success depends on communication with potential and existing franchisees. However, the lack of a cohesive system for tracking communication was beginning to threaten growth. Management was concerned that inconsistent information was being shared with franchisees. The company needed to deliver consistent corporate messages, and...
- Case studies
- Sage CRM Serves Up Smooth and Consistent Communication at Yocream
- Yocream International, Inc., manufactures frozen yogurt mix and smoothie products for wholesale across the U.S. The biggest issue the company had to resolve was smooth and consistent communication among the sales force. They had reps all over the country, in Florida, Northern California, and Michigan, while the sales managers were...
- Case studies
Additional Resources
- Future ERP
- Brian Sommer's provocative post that juxtaposes SAP's technology thinking around the 'old' and 'new' worlds provides insights into something SAP was talking about last year - the two speed world of ERP. At the back end there is still plenty to do, hardening applications, winkling out recurring bugs...
- Blog posts 2009-10-19
- Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head
- I am almost always in awe of Oracle OpenWorld. The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees? Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...
- Blog posts 2009-10-14
- Salesforce.com Plays In the Enterprise - Again
- Thoughts from a Sage ERP/CRM business partnerIf Salesforce did it once with CRM, then who is to say that they can't do it again with accounting. I'm not counting them out.At this point FinaincalForce is strictly a financial accounting package. Sage, Microsoft, and Intuit all have established modules that...
- Discussion threads 2009-10-08
- Salesforce.com Plays In the Enterprise - Again
- Back in 1999, I was a salesforce.com user and at that time, it was a rather kludgy sales force automation application that didn't do much right - for example if I tried to export a .CSV file it gave me an .XLS file and vice versa.  I read something by Marc...
- Blog posts 2009-10-07
- A List: CRM(ish) Reading Worth it.
- Sorry to have dropped off the radar for awhile. I was on the road. Â First in Chicago having facilitated a customer event with Sword Ciboodle customers at the Union League Club - one that included a presentation by Brian Carey of Sears on what Sears is doing to improve the...
- Blog posts 2009-09-28
- Brent Leary Expounds: The SMBs Rejoice
- Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media, Â is someone that I want to highlight on these pages. Â Not that you need to come...
- Blog posts 2009-09-14
- QuickCost Time Billing 5.5 (Windows)
- QuickCost is a time billing management system that allows you to take control of your projects by providing detailed time and work in progress reports based on tasks and activities. A Sage Accpac ERP module, QuickCost is fully integrated to Sage Accpac General Ledger, Accounts Payable and Accounts Receivable. QuickCost...
- Software downloads 2009-08-01
- Where's the tipping point for on-demand ERP?
- NetSuite delivered a solid quarter, indicated it was gaining traction with its OneWorld ERP suite and took a few jabs at SAP's Business By Design. The larger question: Where's the tipping point for on-demand ERP? That question was raised by JMP Securities analyst Patrick Walravens. The tipping...
- Blog posts 2009-07-31
- Distributor Automates and Streamlines Operations, Achieves Full ROI in Six Months
- Winncom Technologies has 200 employees and distributes networking solutions worldwide. From 2000 to 2006, the company's revenue grew from U.S.$30 million to U.S.$64 million. With growth, however, Winncom's Sage MAS 90 system struggled to scale. Because order processing was largely manual, Winncom sometimes could not offer same-day shipping and lacked...
- Case studies 2009-06-01
- Some welcome competition in mid-market ERP
- Sage's X3 - Does it need big systems integrators as part of its market success? A few days ago, several members of the analyst and press community were given a briefing on Sage’s high-end ERP product, X3. X3 was acquired by Sage three years ago and...
- Blog posts 2009-05-27
- News to know: Facebook; Psystar Chapter 11; Intel; Twitter API; Nokia's Ovi Store
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Facebook snares $200 million investment from Russian investor Adrian Kingsley-Hughes: Psystar files for Chapter 11 bankruptcy...
- Blog posts 2009-05-27
- CRM Playaz Episode #9: SAP, Sage, Serious, Merry, Eat, Drink, Bling
- CRM Playaz Episode #9 Welcome to CRM Playaz Episode #9. Yeah, we're still in business. This episode, even with no C-Level Smackdown (#10 will have one. Guest is ready to rock) will warm the cockles of your heart - for those of you over 50, you might...
- Blog posts 2009-05-26
- Where Platform-as-a-Service (PaaS) must go next
- More Robust Apps Needed NOW! Platform-as-a-Service is hot these days. Vendors like NetSuite and salesforce.com have their clouds as to players like Amazon and Google. Cloud providers like to promote their capabilities to application developers and, in doing so, create an ecosystem full of low-cost applications for...
- Blog posts 2009-05-08
- News to know: Windows 7; RIM; Botnet hijack; Amazon
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ed Bott: What to expect from Windows 7. Gallery right Mary Jo Foley: So many Microsoft codenames, so little time... The...
- Blog posts 2009-05-05
- CRM Playaz Episode #7 - Short, Sweet, Sage, SAP, See-are-em, & End of Maintenance -- or Days
- CRM Playaz Episode #7 This episode is our shortest and maybe the sweetest we've ever done because of all the s's in it. Brent and I riff on pretty much all of life and upcoming events in the world of CRM including Sage Insights 2009 and SAP's...
- Blog posts 2009-05-04
- CRM Pricing Changes: Brother Can You Spare 30 Bucks a Month
- If there's one thing that characterizes a recession when it comes to CRM or enterprise applications desirability, its the pricing. Pricing schemes are a big deal for potential customers. Especially in an economic downturn where: Keeping the customer matters and CRM seems to be the way to...
- Blog posts 2009-04-29
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