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- SaaS failures are 'betrayals of trust' [podcast]
- Software as a service SaaS deployments have become an increasingly significant part of the enterprise software environment. Given this growing importance, it's time to examine IT failure in the SaaS world. by Michael Krigsman
- Tags: Software, Podcast, Software-as-a-service, SaaS Failure, Software As A Service (SaaS), Cloud Computing, Tools & Techniques, Emerging Technologies, Management, Michael Krigsman
- Blog posts 2008-07-08
Additional Resources
- Dell repair adventure, conclusion
- Well, our hero's story had a happy ending. The service tech came out to my office and replaced both the motherboard and the screen on my Dell laptop. After than magic was performed, the system booted up and ran just as it did before. I appreciate the help provided by...
- Tags: Dell Computer Corp., Supplier, Digital Equipment Corp., Channel Management, Marketing, Dan Kusnetzky
- Blog posts 2008-09-05
- Martin jabs back at Comcast over suit
- FCC chairman Kevin J. Martin responded to Comcast's lawsuit challenging the agency's authority to sanction the company. "Given Comcast's past failure to disclose its network management practices to its customers, it is important Comcast respond to the many still-unanswered questions about its new management techniques," Martin...
- Tags: Comcast Corp., Federal Government, Advertising & Promotion, Productivity, Networking, Government, Marketing, Richard Koman
- Blog posts 2008-09-04
- Handicapping the Fall Enterprise Software Race: SAP vs. Oracle vs. Microsoft
- It's leapfrog time in enterprise software land, and the next frog to jump will be Oracle, which is hosting industry analysts next week in Redwood Shores and then hosting the entire world at its much-too-massive Open World Conference in San Francisco the following week. Oracle is...
- Tags: Strategy, Small And Medium Enterprise, Oracle Corp., SAP AG, Microsoft Corp., Smb/Sme, Enterprise Software, Software, Joshua Greenbaum
- Blog posts 2008-09-04
- Microsoft finally earns a passing grade (barely) for WGA
- Microsoft launched its Windows Genuine Advantage WGA anti-piracy program in early summer 2006. Its first year was, to put it charitably, a disaster. An epic fail. A big fat F on the year's report card. Things didn't get much better in 2007, either, as a server failure and other outages...
- Tags: Report, Activation, Microsoft Windows XP, Microsoft Windows Genuine Advantage, Microsoft Windows Vista, Product Key, Microsoft Corp., Forum, Product ID Number, Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Ed Bott
- Blog posts 2008-09-04
- The power of standard protocols
- I've spent the past few months as the primary developer at a very small company. An important technology to this company is Instant Messaging, as it plays an essential part in our approach to unified messaging. This has meant that I have had to build, in-house, our...
- Tags: IM, Jabber, Protocol, XMPP, Instant Messaging, Internet, Online Communications, John Carroll
- Blog posts 2008-09-04
- Zuora gets PayPal president on board
- Zuora, the SaaS billing startup that was pitching itself as 'the PayPal of online business services' when it launched, has snagged PayPal's president as a board member. Here's an exclusive interview. by Phil Wainewright
- Tags: Payment, Billing, Payment Service, Board, PayPal, Zuora, Operational Accounting, Finance, Phil Wainewright
- Blog posts 2008-09-04
- Dell and Salesforce.com: So cozy they could merge (someday)
- Dell and Salesforce.com have quite a partnership going on. Dell is developing its internal and some of its external application on Salesforce.com's force.com platform. Salesforce.com is moving its data centers to Dell hardware. And the two are teaming up on marketing pitches. Meanwhile, the relationship appears to be much more...
- Tags: Salesforce.com Inc., Dell Computer Corp., Sales Force Management, Sales, Larry Dignan
- Blog posts 2008-09-04
- Where WiFi succeeds
- Where WiFi succeedsAll Good PointsMost important is your point that the cities' failures result from the failure of their business models. Just because the city council votes it to be true, and then commands, "Make it so", doesn't make it so.Your last point, that WIFI can work well on any...
- Tags: Wireless LANs, WIRELESS, Wi-Fi
- Discussion threads 2008-09-03
- Five reasons why Chrome will crash and burn
- Five reasons why Chrome will crash and burnRE: Five reasons why Chrome will crash and burnThe key reason they developed their own browser was for mobile browsing, which is expected to be more and more dominant in coming years. Chrome would be a good browser for the Google Android...
- Tags: Web browsers, Web browser, Chrome, Google Inc.
- Discussion threads 2008-09-03
- Google Chrome ... the day after
- Google Chrome ... the day afterGoogle Chrome ... the day afterGoogle Chrome had its initial spike from people trying it then realizing how broken it is. So they went back to their default browsers leaving Google out in the cold. The countdown begins now for them to cut...
- Tags: Web browsers, Scripting languages, countdown, FF3, Google Chrome, Google Inc., Chrome, IE8
- Discussion threads 2008-09-03
- Parts of a system: beyond the e-voting case
- Parts of a system: beyond the e-voting caseGreater than what...."Server virtualization (in the PC/IBM sense of hosting multiple equivalent OS instances on one machine), for example, is extraordinarily popular right now and can definitely reduce data center cost - but almost always does so at greater cost to the business...
- Tags: Data centers, Virtualization, Murph, Sun Ray, Sun Microsystems Inc., IT IS, e-voting
- Discussion threads 2008-09-03
- What's Chrome for? Ain't it obvious?
- What's Chrome for? Ain't it obvious?Really?"I think we all know what the answer is, but we’re afraid to say it — Google is taking an entry directly from the Microsoft playbook: Embrace and Extend."Really? By basing it on open source projects? ;-)Google is going after the platform, the same way...
- Tags: Software as a Service (SaaS), cloud computing, Web browsers, Desktops, Chrome, Google Inc.
- Discussion threads 2008-09-02
- FAA outage due to 'fix-on-fail' policy
- FAA outage due to 'fix-on-fail' policyThis is a surprise???Is anyone surprised that the government holds itself to a lower standard than anyone it regulates? Congress routinely exempts itself from laws that everyone else has to follow. Can you imagine the airlines being allowed to use such a policy on aircraft?...
- Tags: Government, Manufacturing, Aerospace & Defense, Recruitment & Selection, Forcast, FAA
- Discussion threads 2008-09-02
- VMware's R&D chief quits after 9 months
- VMware said Tuesday that its executive vice president of research and development has resigned after nine months on the job. In a terse statement, VMware said that Richard Sarwal quit to go back to Oracle. Sarwal joined VMware in December 2007. VMware CEO Paul...
- Tags: Stock Option, Security, Amount, R&D, Stock, Employment, Agreement, VMware Inc., Company, RSU, Control, Change, Cause, Person, Stock Options, Investment, Benefits, Human Resources, Stock Options & Grants, Finance, Larry Dignan
- Blog posts 2008-09-02
- FAA outage due to 'fix-on-fail' policy
- Last week's technology failure at a major FAA facility caused air traffic delays throughout the country and highlighted the agency's poor computing practices. Unlike major corporations and utilities, the FAA operates its air traffic control system with minimal redundancy using a "fix-on-fail" policy. by Michael Krigsman
- Tags: FAA, Outage, Redundancy, Aerospace & Defense, Advertising & Promotion, Manufacturing, Marketing, Michael Krigsman
- Blog posts 2008-09-02
- News to know: Google Chrome; CAPTCHA breaking; StatusHQ
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Larry Dignan: Google to launch browser to target IE; Is Firefox a target or tag-team partner? Adrian Kingsley-Hughes: Is Google Chrome an IE/Firefox/Opera/Safari killer? Ryan Naraine: Google Chrome, the security...
- Tags: CAPTCHA, Google Inc., Web Browser, Web Browsers, Service-Oriented Architecture (SOA), Linux, Internet, Web Services, Enterprise Software, Software, Operating Systems, Larry Dignan
- Blog posts 2008-09-02
- Lawson success but no saas here
- It didn't escape my Irregular colleagues' attention that Harry Debes, Lawson CEO went on a tear about the viability of the saas model. Anshu Sharma chose not to comment in public but I leave it to astute observers to detect the steam coming out of his ears. ...
- Tags: Lawson Software Inc., Vinnie, Cheryl, Purchasing & Procurement, Software As A Service (SaaS), Tools & Techniques, Business Operations, Emerging Technologies, Management, Dennis Howlett
- Blog posts 2008-09-01
- Debate rages over SOA's 'cloudy' future
- Debate rages over SOA's 'cloudy' futureMaybe the best way to put it is that with WOA, we just pick the low hangingfruit first, and do not need to get into religious wars, or get company wide buy-in, you just do it. Not sure which name will win out, but getting...
- Tags: Service-oriented architecture (SOA), Web services, Middleware, Enterprise software, cloud computing, WOA, SOA
- Discussion threads 2008-08-29
- Novell: Quietly developing some momentum
- Novell: Quietly developing some momentumNovell is on life support[i]He added that Microsoft is buying up to $100 million in SUSE certificates in $25 million chunks.[/i]Novell will be arround as long as M$ provides the cash.The best bet is on companies that stand on their own feet and built everything from...
- Tags: Linux, OPEN SOURCE, Operating systems, UNIX, Novell Inc., Microsoft Corp.
- Discussion threads 2008-08-29
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