russell shaw and sunrocket Resources

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ZDNet Author Biography: Russell Shaw passed away in March 2008. He was an enterprise computing journalist, analyst and author based in Portland, Oregon. A specialist in open source architectures and strategies, Microsoft applications, wireless networking, and multimedia content creation, Russell covered these fields regularly for several IT, business and consumer publications, including Investor's...; more about Russell Shaw »

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Reader Reid: I can still log on to my SunRocket account and do stuff!: If you don't believe Reid, take a look at the date sig in the lower right hand corner of the screenshot I just made. I gotta tell ya, if I receive more stories like this around Halloween, gonna nominate SunRocket for a Living...; Tags: SunRocket, Baby Bell, Reid, SR, Russell Shaw; Blog posts 2007-09-17
Reader: I need my old SunRocket call logs to prosecute "predatory pervert": A reader whose email address maps back to a document services firm has just written me with a compelling and intriguing question. A former customer of dead-and-being buried SunRocket, he wants to know if there is any way for him to obtain his own SunRocket call logs....; Tags: SunRocket, Russell Shaw; Blog posts 2007-09-17
SunRocket.com: the website that STILL won't die: I took that grab at 5:31 p.m. Pacific Time, on Friday September 14. Let me tell you how I got there. While clearing out some websites from my IE Favorites list earlier today, I decided to see what was up with the...; Tags: Page, Web Site, SunRocket, Russell Shaw; Blog posts 2007-09-14
Packet8 CEO: in light of SunRocket's demise, we're hearing rumors of more VoIP market exits: As the CEO of the second-largest after Vonage "pure play" VoIP provider, Packet8's Bryan Martin is pretty much plugged in to the whole sector. At ITExpo I had an informal background conversation with Bryan. He feels that the SunRocket implosion cost all VoIP providers some credibility on...; Tags: VoIP, Phone, Packet8, SunRocket, VoIP Company, Price Elasticity, Russell Shaw; Blog posts 2007-09-13
Why did SunRocket talk to Vonage more than a month BEFORE they went under?: Last Thursday, I reported that SunRocket LLC,, the entity that is liquidating former VoIP provider SunRocket, is suing Vonage over what the entity believes is the improper way Vonage acquired some names of former SunRocket customers.To recap, the suit says that in early June, "SunRocket and Vonage entered into a...; Tags: Vonage Holdings Corp., SunRocket, Russell Shaw; Blog posts 2007-08-27

From the grave, SunRocket sues Vonage over customer list: Yes, there is a "ghost of SunRocket." That'd be some legal entity called SunRocket LLC, formed to preside over the dissolution of SunRocket's assets.Assets presumably, principally being, the late VoIP-ers 200,000 strong subscriber list.SunRocket LLC isn't pleased with what they view as the "illegal" way in which Vonage obtained a...; Tags: Vonage Holdings Corp., SunRocket, Russell Shaw; Blog posts 2007-08-24
SunRocket orphan to TeleBlend provisioner's CEO: I am really tired of "runaround," "incompetence": A reader from the Chicago suburbs has just sent me a copy of a non-friendly note he sent to the CEO of USA Telephone, the company that has been handling the switch of SunRocket orphans to "preferred provider" TeleBlend.I have to stress, these are the experiences of one reader- but...; Tags: Phone, Customer, SunRocket, Russell Shaw; Blog posts 2007-08-16
Vonage CEO:"shocked" by SunRocket's rapid demise: During yesterday's quarterly conference call with analysts, Vonage founder-chair-interim CEO Jeff Citron was asked what he thought of SunRocket's rapid demise, and how it was handled."I was shocked to see the company go from having capital troubles to not signing up new customers and closing its doors," colleague Maggie Reardon...; Tags: Vonage Holdings Corp., Demise, SunRocket, Russell Shaw; Blog posts 2007-08-10
SunRocket orphans: selling our contact info to Vonage violates SR Privacy Policy: A number of orphaned SunRocket customers indicate they have reason to believe that SR asset liquidator Sherwood Partners has sold their contact info to Vonage.That would be in addition to perceived sales to Packet8 and TeleBlend, both of which were publicly identified by Sherwood as preferred providers.Many of these reports...; Tags: Vonage Holdings Corp., Russell Shaw; Blog posts 2007-08-08
Packet8 CEO: here's how our $199 a year and SunRocket's $199 a year are different: FierceVoIPs Deborah McAdams posts a thorough grok of Packet8 owner 8x8's recent quarterly conference call. A good bit of the juicy tidbits pertain to the effect of SunRocket's closing on Packet8.The big factoid: latest numbers show Pakcet 8 has signed up 19,000 former SunRocket subs.That's not necessarily an entirely blessed...; Tags: 8X8, Packet8, rnrnFierceVoIPs Deborah McAdams, Russell Shaw; Blog posts 2007-08-06
SunRocket's really, truly, totally going away on August 5: Some readers have reported that even now, they are getting dial tones from their SunRocket connections.That's in spite of the fact SunRocket is so totally gone.Amend that. Maybe not that totally.SunRocket- or actually "undertaker" Sherwood Partners- has updated the SunRocket home page to note that all SunRocket services will cease...; Tags: News; Blog posts 2007-07-30
Here's a likely cause for SunRocket TeleBlend number transfer woes: Reading some posts on BroadbandReports.com's SunRocket Forum, it seems as though porting out legacy SR numbers to work on other services isn't working all that smoothly for many former SunRocket subscribers.Some of these complaints are now aggregating on a thread entitled, TeleBlend- All Circuit are busy....pls try later?One...; Tags: General; Blog posts 2007-07-30
More than "preferred provider," TeleBlend buys part of SunRocket's assets: First, VoIP provider TeleBlend signed an agreement with SunRocket undertaker Sherwood Partners to be one of two preferred providers for former SR customers.But hey, guess what. Now, TeleBlend is buying some of the cremains.Today TeleBlend announced that it has signed a definitive agreement to acquire "certain limited strategic VoIP assets"...; Tags: General; Blog posts 2007-07-27
EXCLUSIVE: Interview with SunRocket preferred provider TeleBlend distribution partner's CEO: TeleBlend is one of two "preferred" VoIP service providers suggested by Sherwood Partners, which is handling SunRocket's dissolutionWith more than a week since the shutoff, and former SunRocket customers still transitioning to new homes, I thought it might be interesting to check in with someone on the TeleBlend side for...; Tags: News, Packet 8, Vonage; Blog posts 2007-07-25
SunRocket had a "cheap product and couldn't compete," Vonage spokesperson boasts: While expressing often-offered analyst opinions that SunRocket's failure shows the competitive odds stand-alone VoIP providers are up against, Ryan Kim's article today in the San Francisco Chronicle has an interesting quote from a Vonage spokesperson.Noting that Vonage picked up some 11,000 new subscribers in the two days (last Tuesday and...; Tags: Vonage; Blog posts 2007-07-24
Reader:recommendation by SunRocket like tobacco company suggesting cancer MD: Re the above-- YA THINK?And the bricks keep on being tossed on the gravestone:Reader Phil from Fairfax County Virginia in the D.C. suburbs writes to tell me briefly considered switching from the deceased SunRocket to either TeleBlend or Packet 8.Yet it was the manner in which SunRocket left its subscribers...; Tags: Packet 8; Blog posts 2007-07-23
Reader: transferred from SunRocket to TeleBlend and I am still waiting: Just a few minutes ago, I received an email from a reader who has been attempting to transfer his VoIP service from the now-discontinued SunRocket to TeleBlend.Along with 8x8's Packet8 service, TeleBlend is one of the two "recommended service providers" suggested by SunRocket creditors as a successor service to their...; Tags: Providers, Packet 8; Blog posts 2007-07-23
Does SunRocket's sudden close show more VoIP regulations needed?: When last week's failure of SunRocket left some 200,000 subscribers scrambling for an alternative home phone service, many saw this as the free market at work. Free market as in, survival of the fittest, and the availability of other choices waving discounts to former SR customers as the wisdom of...; Tags: Regulatory, Providers, News; Blog posts 2007-07-23
SunRocket creditors announce two preferred providers: Vonage takes big hit: As has been rumored ever since SunRocket went belly up Monday, their creditors have signed deals with former SR competitors 8x8 and Unified Communications Corp. to be "preferred service providers" for SR's 200,000 orphaned customers.The deal has to be good for 8x8, and its Packet 8 service. Normal start up...; Tags: Vonage, Predictions and Observations, Packet 8, News; Blog posts 2007-07-19
So why is SunRocket's site still up? Here's why: I guess the few remaining SunRocket employees had to pack up and leave so darn quickly on Monday, no one had time to put up a placeholder on the site saying no new orders are being accepted, and as a matter of fact, we're gone.You would have thought that, anyway.But...; Tags: Predictions and Observations, Packet 8, News; Blog posts 2007-07-18