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Russell Shaw passed away in March 2008. He was an enterprise computing journalist, analyst and author based in Portland, Oregon. A specialist in open source architectures and strategies, Microsoft applications, wireless networking, and multimedia content creation, Russell covered these fields regularly for several IT, business and consumer publications, including Investor's...- more about Russell Shaw »
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- Why did SunRocket talk to Vonage more than a month BEFORE they went under?
- Last Thursday, I reported that SunRocket LLC,, the entity that is liquidating former VoIP provider SunRocket, is suing Vonage over what the entity believes is the improper way Vonage acquired some names of former SunRocket customers.To recap, the suit says that in early June, "SunRocket and Vonage entered into a...
- Blog posts 2007-08-27
- From the grave, SunRocket sues Vonage over customer list
- Yes, there is a "ghost of SunRocket." That'd be some legal entity called SunRocket LLC, formed to preside over the dissolution of SunRocket's assets.Assets presumably, principally being, the late VoIP-ers 200,000 strong subscriber list.SunRocket LLC isn't pleased with what they view as the "illegal" way in which Vonage obtained a...
- Blog posts 2007-08-24
- Vonage CEO:"shocked" by SunRocket's rapid demise
- During yesterday's quarterly conference call with analysts, Vonage founder-chair-interim CEO Jeff Citron was asked what he thought of SunRocket's rapid demise, and how it was handled."I was shocked to see the company go from having capital troubles to not signing up new customers and closing its doors," colleague Maggie Reardon...
- Blog posts 2007-08-10
- SunRocket orphans: selling our contact info to Vonage violates SR Privacy Policy
- A number of orphaned SunRocket customers indicate they have reason to believe that SR asset liquidator Sherwood Partners has sold their contact info to Vonage.That would be in addition to perceived sales to Packet8 and TeleBlend, both of which were publicly identified by Sherwood as preferred providers.Many of these reports...
- Blog posts 2007-08-08
- SunRocket had a "cheap product and couldn't compete," Vonage spokesperson boasts
- While expressing often-offered analyst opinions that SunRocket's failure shows the competitive odds stand-alone VoIP providers are up against, Ryan Kim's article today in the San Francisco Chronicle has an interesting quote from a Vonage spokesperson.Noting that Vonage picked up some 11,000 new subscribers in the two days (last Tuesday and...
- Blog posts 2007-07-24
- SunRocket creditors announce two preferred providers: Vonage takes big hit
- As has been rumored ever since SunRocket went belly up Monday, their creditors have signed deals with former SR competitors 8x8 and Unified Communications Corp. to be "preferred service providers" for SR's 200,000 orphaned customers.The deal has to be good for 8x8, and its Packet 8 service. Normal start up...
- Blog posts 2007-07-19
- Vonage to SunRocket orphans: we'll give you two free months
- Vonage says it is offering a way for SunRocket customers to transition their phone number over to Vonage, and also receive the added benefit of two months free service.The benefit kicks in with a signup for the U.S. Residential Premium Unlimited Plan.Vonage reinforces that "qualified" phone numbers- including those once...
- Blog posts 2007-07-17
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